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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IDnow

    Score7 out of 10
    N/AIDnow is an identity proofing platform provider in Europe. The IDnow platform offers identity verification and document signing solutions. Ranging from automated to human-assisted, from purely online to point-of-sale, IDnow states their identity proofing methods are optimized to assure the highest security standards with maximum user conversion.N/A

    Onfido

    Score8 out of 10
    N/AOnfido simplifies identity verification with a platform used by over 900 businesses with the goal of navigating KYC and AML requirements, stopping fraud, and delivering exceptional onboarding experiences.N/A
    Pricing
    IDnowOnfido
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IDnowOnfido
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    IDnowOnfido
    Likelihood to Recommend
    7.0
    (1 ratings)
    7.3
    (1 ratings)
    User Testimonials
    IDnowOnfido
    Likelihood to Recommend
    IDnow
    It's a good way to get up and running with a KYC process, albeit a bit clunky once set up. I would not recommend IDnow to an enterprise-level company because I think it's more conducive to a smaller, mid-sized business more so than a larger organization looking for all the bells and whistles.
    Incentivized
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    Onfido
    Onfido is well suited for integrations within a mobile app for automated document processing and validation e.g. driver's licenses, passports etc. Onfido is less well suited for web applications since the quality and accuracy of the checks is very dependent on the quality of the image captured which in general is less high quality from a webcam.
    Incentivized
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    Pros
    IDnow
    • Regulatory requirements.
    • AML requirements.
    Incentivized
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    Onfido
    • Facial recognition of driver's license information
    • Easy to integrate SDK
    • Certified by governing bodies e.g soc 2 type 2 compliant
    Incentivized
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    Cons
    IDnow
    • Customer service.
    • Less buggy identification process.
    • Wait time for support.
    Incentivized
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    Onfido
    • Dashboard - current analytics are very high level pass, consider, fail - would like a more detailed breakdown of reasons why consider / fail aggregated in an easy to view format.
    • Speed consistency - sometimes Onfido checks are very fast, sometimes it takes a lot longer
    • OCR - we had issues with OCR data quality and had to add a step for users to verify information captured via OCR from Driver's Licenses.
    Incentivized
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    Alternatives Considered
    IDnow
    No answers on this topic
    Onfido
    Ultimately went with Onfido due to previous experience with applications & products that had worked with Onfido and from research Onfido appeared to be one of the main providers in the space providing reassurance internally on use of relatively new technology. Onfido security and compliance was also standout helping pass internal audits by cybersecurity and legal. Downside with Onfido is that the pricing model is complex and relies on accurate predictions of platform/user growth to secure the best price-per-check which is challenging in a startup environment.
    Incentivized
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    Return on Investment
    IDnow
    • Positive: higher KYC success rates.
    • Positive: less fear over regulatory requirements.
    • Negative: lots of time and effort debugging from time to time.
    Incentivized
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    Onfido
    • Strong ROI compared to manual alternatives
    • Slightly unclear how Onfido ROI would be better/worse than competitors in the space - a lot of similar offerings out there
    Incentivized
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    ScreenShots

    IDnow Screenshots

    Screenshot of the start of the flowScreenshot of where to agree to terms and conditionsScreenshot of introduction to the ID verification flowScreenshot of a scan of the front of an ID documentScreenshot of a scan of the back of an ID documentScreenshot of a biometric video selfie / liveness detection step