Ideagen Policy Logic vs. Workiva

Ideagen CompliSpace is great for keeping track of regular updates and reports with set repeating tasks for each user and team to keep up with. Where it falls short is the lack of feedback from the user to admin where external programs or solutions need to be used to keep the scope of tasks updated or changed.

Incentivized

Wdesk is best suited for companies with demanding SEC filings and documents, with multiple revisions due to auditor/counsel review, and where financial reporting is extremely manual. Wdesk really helps take out the potential errors out of extremely manual processes, and helps automate regular financial reporting by allowing companies to link financial information and build customized flows of their information into financial statements and other documents (such as presentations or other internal reporting).

Incentivized

• It is very concise with what is needed per task
• The UI is very streamlined and minimal
• Notifications are very prompt through email

Incentivized

• Incredible support from Workiva and always bringing news and improving the product through community feedback.
• I think the product is easy to use, has a friendly interface and we feel safe to use it.
• Quick business vision and improved decision making with the help of software with real-time reports.
• Exceptional support service, very fast and they help you with everything you need and are super helpful.

Incentivized

• It is missing agency from the user's point of view
• It could use more feedback from the user in tasks
• It can add easier ways to contact support when there are issues

Incentivized

• The automation could be better. A lot of mass updates are done manually.
• Sometimes the system has connection issues and certain functions are down.
• The customer service could be more proactive to provide regular training and sharing updates on the software.
• Customer service could be better to help process the mass updates in a timely fashion.

Incentivized

I think there are still some rooms for improvement and updates to it but there are not any obvious or painful shortcomings that cause a disruption to regular workflow from what I've used it for.

Incentivized

Overall it's a good-to-go product because of its features. It's easy to set up, meets requirements, has quality support, etc. So far, it has been working quite well for me, and I wish to continue using it for as long as it meets my requirements.

Incentivized

I have not had to deal with the Support Team, but overall our experience with the tool has been positive. They try to set new customers up for success from the start (I was part of the sales process, not the actual onboarding) and seemed to know that it’s a difficult transition, but worth it in the long run.

Incentivized

I liked Merrill Bridge and Wdesk. I'd be happy with either one, as both have a user interface that's simple for seasoned users of the Microsoft suite of products. We use Wdesk because there's a large network of Wdesk users in this community, there are lots of training resources available online and in-person, and all of the departments in the company like the program.

Incentivized

• Ideagen CompliSpace has had an overall improvement to business performance with it's automated templates for tasks and procedures needed for reporting on a regular basis

Incentivized

• We have not quantified the ROI but we have definitely saved money and time by switching to Wdesk.
• By integrating other things we do currently outside of Wdesk, like SOX, we can reap better benefits.
• We currently use a third party tool for Form 4s etc and this too could be brought into the Wdesk fold.

Incentivized