ID.me vs. Notarize

ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.

Incentivized

As mentioned, Notarize is very reliable and handy on online document validation and electronic signatures. The offered possibility of having an actual person on the other side to validate important documentation is a huge differential in my opinion. Plus it does also offers the security technology behind that to give you peace of mind.

Incentivized

• Identity verification
• Data collection
• Simple user experience at checkout

Incentivized

• 24/7 support, available anytime it's needed
• Well-trained and highly professional staff
• Extremely user-friendly and easy to use/understand process to notarize

Incentivized

• Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
• Be conscious that people do not like to provide their SS#.

Incentivized

• Need to get more market share
• Brand awareness

Incentivized

We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.

Incentivized

We looked at other services such as DocuSign Notary, OneNotary, ENotaryLog, and Notary Cam. Ultimately, it was clear that Notarize provided us with the most reliable, trustworthy, consistent, and professional services relative to the price. The ease of use and mobile-friendliness of the platform has made us feel proud of our decision. We have not since questioned it at anytime.

Incentivized

• Positive customer acquisition growth
• Positive ROI
• Broadened customer segments

Incentivized

• I use it for 100% of my loan closings so it is essential to our success.

Incentivized