TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iconik

    Score2 out of 10
    N/Aiconik is the eponymous a hybrid-cloud media management platform for organizations, from iconik Media AB in Stockholm, where all media can be organized and sharable from one place.

    $19

    per active user

    Image Relay

    Score9.5 out of 10
    N/AImage Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.N/A
    Pricing
    iconikImage Relay
    Editions & Modules
    Browse-only User
    $19
    per active user
    Standard User
    $49
    per active user
    Power User
    $89
    per active user
    No answers on this topic
    Offerings
    Pricing Offerings
    iconikImage Relay
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsVisit our plans page to calculate your estimated monthly costs. Your plan is calculated by the number of active users and actual usage. You never pay for what you haven't used. Consumables such as proxy storage and AI services can also be calculated on our plans page.
    More Pricing Information
    Community Pulse
    iconikImage Relay
    Considered Both Products
    iconik Media AB
    No answer on this topic
    Image Relay
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    19 Answers
    User Ratings
    iconikImage Relay
    Likelihood to Recommend
    -
    (0 ratings)
    9.5
    (28 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (28 ratings)
    Support Rating
    -
    (0 ratings)
    7.9
    (28 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    iconikImage Relay
    Likelihood to Recommend
    iconik Media AB
    No answers on this topic
    Image Relay
    Image Relay is intelligently designed for any marketer, especially if your products require a library of images and video and especially if you feel like your team could use some quality onboarding to make sure everything is set up right and to make sure your team is equipped to use the software effectively. Specifically speaking, since we have so many products and we're building a bigger direct relationship with customers, it was important that we have an easy way to store and access assets that can represent those products and resonate with potential customers. Image Relay also made it really easy to group assets for sharing with influencers and other marketing partners. Dropbox and Google Drive may have their place and their functionalities that set them apart, so it's important to not look at Image Relay like one of those older document services storage spaces — though those companies could learn a lot from how Image Relay helps marketers enrich their assets and store them smartly.
    Incentivized
    Read full review
    Pros
    iconik Media AB
    No answers on this topic
    Image Relay
    • Enables us to organize a large number of files in an easy-to-use format
    • Keeps our files safe. Much of the work we do is private until our partners approve of our marketing going public so file security is critical to our operation.
    • Image Relay makes it easy for our team to track and access a wide range of files - especially photos and contracts.
    Incentivized
    Read full review
    Cons
    iconik Media AB
    No answers on this topic
    Image Relay
    • The AI tagging terms are too generic to really be helpful to us.
    • When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly.
    Incentivized
    Read full review
    Likelihood to Renew
    iconik Media AB
    No answers on this topic
    Image Relay
    I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
    Incentivized
    Read full review
    Usability
    iconik Media AB
    No answers on this topic
    Image Relay
    Image Relay is very straightforward. The experience and interface mimic things were all used to using so it makes it very easy to learn and use. They didn't try to reinvent the wheel by making a fancy tool, they just made something that works and does exactly what you need it to do. They also have an awesome team that is quick to help and answer any questions along the way.
    Incentivized
    Read full review
    Support Rating
    iconik Media AB
    No answers on this topic
    Image Relay
    Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
    Incentivized
    Read full review
    Implementation Rating
    iconik Media AB
    No answers on this topic
    Image Relay
    The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
    Incentivized
    Read full review
    Alternatives Considered
    iconik Media AB
    No answers on this topic
    Image Relay
    We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
    Incentivized
    Read full review
    Return on Investment
    iconik Media AB
    No answers on this topic
    Image Relay
    • Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website.
    • I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others.
    Incentivized
    Read full review
    ScreenShots

    iconik Screenshots

    Screenshot of The iconik search view. Use filters and saved searches to find media fast.Screenshot of The iconik asset viewScreenshot of Custom metadata views in iconik. Show and hide data for different iconik users.Screenshot of Collaboration features in iconik. Time-stamped comments, drawings and review and approve workflows make it easy for teams to create together.Screenshot of Sharing in iconik easy. Create a link, give access rights, set an expiration date, and share via email. Share rights can be edited or revoked at any time.Screenshot of AI speech-to-text transcriptions in iconik.