Icinga vs. Symantec Server Management Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Icinga
Score 7.8 out of 10
N/A
Icinga is an open source network monitoring platform. It includes automation, modularized integration packages, and prebuilt alerts and reporting capabilities.N/A
Symantec Server Management Suite
Score 7.0 out of 10
N/A
The Symantec Server Management Suite is an option for automating the management of servers and deployments.N/A
Pricing
IcingaSymantec Server Management Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IcingaSymantec Server Management Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IcingaSymantec Server Management Suite
User Ratings
IcingaSymantec Server Management Suite
Likelihood to Recommend
8.0
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
IcingaSymantec Server Management Suite
Likelihood to Recommend
If you're running bare-metal in a datacenter and your hosts are fairly static, it's probably okay to use something like Icinga to monitor your systems. In general, I would not recommend using any monitoring software based on Nagios (Icinga is a fork of Nagios) due to the outdated concepts inherent in those systems. There are a number of good SaaS monitoring solutions which are superior and several open source projects which implement an automation-centric approach to monitoring
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Symantec is well suited for large enterprise environments (SMP7) and smaller environments (DS6.9).
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Pros
  • I think Icinga has a great search feature. I can always search for the hosts, host groups, or check names. When using just regular Nagios, I don't recall being able to do this search.
  • The fact that I can use Active Directory or LDAP for logins is a great feature.
  • If you are familiar with Nagios, it's very simple to combine the two products to get a polished finished product.
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  • Software deployment through policy
  • Engage with customers for feedback
  • Understands the future needs of customers
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Cons
  • Decluttering - the dashboard seems to get very overwhelming
  • Segregation - would be helpful to split environments or clients into different areas
  • Alerting
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  • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
  • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
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Likelihood to Renew
Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.
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Alternatives Considered
Icinga was initially a fork of Nagios. Over time, the configuration language was replaced with something more programmatic. This configuration language is one of the big sellers of this product. It allows flexible, quick configuration of large sets of hosts and services with minimal input. Comparing it to other products like WhatsUp Gold, Zenoss, Zabbix, etc., it stands out as incredibly flexible. Adding additional features to Icinga can be as simple as searching for them online. And if they don't yet exist, there is a full API available for custom extensions.
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I have had exposure to SCCM before we moved to Altiris (aka SMP) and SMP does some things in a more complicated way, but there is a LOT of flexibility too. For example, with Patch Management, it's very similar to SCCM, you download the patches you want to install and then publish them. However, with SCCM, you need to have WSUS running on the back end to handle the patch deployment, while SMP does the installs itself. It syncs the patches with the agents and stages the files, and will install them when the maintenance window opens.
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Return on Investment
  • With one check you know which applications are faulty e.g. after an upgrade. Which is big time saver
  • You easily detect outages ion the applications so that your customer ideally does not even realize there was an outage.
  • Detect if the environment does deliver the same result as in the same time as before to detect shortages.
  • Additional information when debugging. Saved us several hours where we could simply point to a database which was slow.
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  • Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
  • Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
  • I've had a lot of help from the SMP Support staff and they're great people and very helpful!
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ScreenShots