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IBM X-Force Incident Response and Intelligence Services (IRIS) vs. ServiceNow Security Operations

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM X-Force Incident Response and Intelligence Services (IRIS)

    Score9 out of 10
    N/AIBM X-Force IRIS can be deployed on-site to provide a complete cybersecurity incident response, threat intelligence, and breach remediation platform.N/A

    ServiceNow Security Operations

    Score10 out of 10
    N/ABuilt on the Now Platform, the ServiceNow Security Operations application bundle, available in the Standard, Professional, and Enterprise bundles, supports SecOps with security orchestration, automation and response (SOAR) platform. Higher tier plans integrating ServiceNow's own proactive vulnerability management capabilities, and threat intelligence services, and boasts security workflows through integrations with other security services.N/A
    Pricing
    IBM X-Force Incident Response and Intelligence Services (IRIS)ServiceNow Security Operations
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM X-Force Incident Response and Intelligence Services (IRIS)ServiceNow Security Operations
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    IBM X-Force Incident Response and Intelligence Services (IRIS)ServiceNow Security Operations
    Incident Response Platforms
    Comparison of Incident Response Platforms features of IBM X-Force Incident Response and Intelligence Services (IRIS) and ServiceNow Security Operations
    Feature
    IBM X-Force Incident Response and Intelligence Services (IRIS)
    8.5
    2 Ratings
    3% below category average
    ServiceNow Security Operations
    -
    Ratings
    Company-wide Incident Reporting8.02 Ratings00 Ratings
    Integration with Other Security Systems9.02 Ratings00 Ratings
    Attack Chain Visualization7.01 Ratings00 Ratings
    Centralized Dashboard10.02 Ratings00 Ratings
    Machine Learning to Prevent Incidents8.02 Ratings00 Ratings
    Live Response for Rapid Remediation9.02 Ratings00 Ratings
    Best Alternatives
    IBM X-Force Incident Response and Intelligence Services (IRIS)ServiceNow Security Operations
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Splunk SOAR
    Score9 out of 10
    Enterprises
    No answers on this topic
    Palo Alto Networks Cortex XSOAR
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM X-Force Incident Response and Intelligence Services (IRIS)ServiceNow Security Operations
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    IBM X-Force Incident Response and Intelligence Services (IRIS)ServiceNow Security Operations
    Likelihood to Recommend
    IBM
    The application monitors data networks in the organization to generate positive infrastructure for controlling workflows. It enables my team to plan and collaborate from unified data connecting system that provides positive decision-making base. It has basic networking capacity of eliminating bottlenecks that slows workflows. The customer support team provides best technical support and leads for gaining maximum benefits. The cost and licensing terms can favor any business enterprise.
    Read full review
    ServiceNow
    Well suited to monitor all the network resources and create incidents automatically. We can check a complete root cause analysis to see if the problem is with the network or just the software performance.
    Incentivized
    Read full review
    Pros
    IBM
    • Immediate recognition of possible conflicting interests within a field of view.
    • Ability to assist users with Research and Development at an extraordinary rate.
    • Real-Time feedback via neural pathways to analyze data and implement independent solutions that are tailored to the specific applications on-site.
    • This entire review was written with the assistance of IRIS technology as a demonstrative of it's very real practical application. This took less than 2 minutes to write using my own hands.
    Read full review
    ServiceNow
    • Automatically creates a ticket for security incidents.
    • Complete root cause Analysis of the problem.
    • Ability to provide more knowledge because of threat intelligence.
    Incentivized
    Read full review
    Cons
    IBM
    • Suggestion 1) "RE:View" functionality.
    • Suggestion 2) "ION = EYE-ON" in Language processing.
    • Suggestion 3) Biological GUI+GPU integration.
    • Suggestion 4) Ability to "RE:Quest" IRIS Up-link/Down-link interaction. (Inter-Act w/(EYE-ON))
    Read full review
    ServiceNow
    • Integration with other third party applications.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Secure work environment with this platform has enhanced effective workflow infrastructure. The cost of deployment and configuration capabilities with other security applications lead to main decision of acquiring this tool. The security control dashboards gives reliable performance reports that leads to quick decision-making when there are malware attacks. It gives lifecycle report for most work processes and threat intelligence information that enables my team to track workloads effectively.
    Read full review
    ServiceNow
    No answers on this topic
    Return on Investment
    IBM
    No answers on this topic
    ServiceNow
    • Positive ROI since most of the security incidents can be closed via a security centre.
    Incentivized
    Read full review
    ScreenShots