IBM® webMethods offers a hybrid, enterprise-grade integration platform as a service (iPaaS) that allows users to securely control applications, APIs, B2B and files across environments and locations.
N/A
SPS Commerce
Score 7.0 out of 10
N/A
SPS Commerce is a retail network, connecting trading partners around the globe to optimize supply chain operations for retail partners. SPS Commerce supports data-driven partnerships with cloud technology. Their retail cloud services platform features supplier onboarding, EDI compliance, ERP integration, product content management, and sales analytics.
N/A
Pricing
IBM webMethods
SPS Commerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM webMethods
SPS Commerce
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
—
More Pricing Information
Community Pulse
IBM webMethods
SPS Commerce
Features
IBM webMethods
SPS Commerce
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
With its world-class proven technology, the IBM webMethods products are best suited for solving integration needs, including application connectivity, data aggregation, and data synchronization. The business use cases expand across Healthcare, Aviation, Banking, Insurance, etc., and many other mission-critical systems. Though I feel there is room for improvement where webMethods products are utilized in a containerized platform, especially with the API Management suite of products.
Run as far away from this company as possible.We looked into using SPS Commerce as an alternative to TrueCommerce for our EDI integration software. After initial discovery calls that claimed functionality built into the service, we decided to make the switch from our current provider as it claimed to be more expansive. Upon signing our initial contract (which they will not do a full consultation without a signed contract - GIANT RED FLAG), it was discovered that the functionality would not work with our current systems and there was no benefit of switching from our current provider to SPS Commerce. However, they claimed that "you signed a contract, regardless of whether you use the software or not you owe the money." Long story short, we ended up in mediation costing a small business significant amount of money and legal fees. SPS Commerce is deceptive and cares more about short dollars than customer experience. Look at the BBB website for more information
We have quite a few people here who use this portal, and we have it set up to receive an email when an order is available to print. As of now, you can only add a few recipients to receive those emails; it limits you.
Invoicing is challenging at times as you have to remember to go in and invoice. If you forgot, it is hard to find the order to invoice, as it seems to disappear.
We still haven't figured out how to have some of the invoicing features auto-populate, so there isn't so much to fill out. I wish some of those features were easier to use, or find if you have them.
The webMethods platform is a fantastic tool for modernizing information systems. It's easy to use and delivers rapid results.The platform is focused on innovation and is accelerating its improvement with the acquisition by IBM.
The webMethods product has a very user-friendly and easy-to-use interface.A weak point is the My webMethods Server portal (administration and monitoring portal for the on-premise platform). This weakness has been addressed thanks to the control plane on the hybrid version of the product. This version should be highlighted and used to ensure a very fluid and functional interface.
The webMethods platform is very stable and does not cause incidents: if it is well configured and tailored at the base. Infrastructure incidents represent 20% of incidents (full disk, memory peaks, etc.) 80% of incidents come from the implementation of the code in the platform. If a code is not optimized and a high volume is observed in production, this can cause incidents. Similarly, if all error cases or conditions are not handled in the code, this can cause errors. Finally, there can be common errors if the applications connected to the platform do not return quality data or are unavailable.
The webMethods platform is designed to handle a high volume of small messages. It's a tool for continuous processing.The incidents I've seen involving application performance declines are caused by: - Code optimization issues - File size issues or fragmentation of the transmitted file - Misuse of the platform (batch processing) - Monitoring data was not purged, and the user was working with millions of data points
In the majority of the tickets I've created, support has been very responsive and provided the right solutions or solutions.Resolving a ticket also depends on the information provided by the creator. It's important to provide the technical context and information about the environment, as well as information to help the support team reproduce the incident.
Phone support is generally very good and you can get a person on the phone within a few minutes. Their emailed customer support however is very poor and often goes several days or longer before receiving a response, if ever at all
We received in-person training from the webMethods team. We received standard training from the vendor and custom training on specific security topics.The training sessions went well but remained very standard and did not adapt to the client's specific business. In-person training is more suitable for rapid skill development. It is necessary to practice for a few weeks to ensure familiarity with the tool.
I found clear and easy-to-follow training with realistic use cases for quick understanding and a 360° view of the features. The lesson format allows you to progress and learn by breaking down the allocated time.The technical courses are described step by step, allowing you to quickly get to grips with the products
When implementing webMethods, it's essential to have the right support and guidance.It's important to map out the interactions, document them, prepare test cases, and implement them while making maximum use of the product's native features.Additional tools must also be planned to automate deployments, visualize logs, and monitor the platform.
The two branches of the IBM integration portfolio are coming together nicely, and it's more a question of fully mapping the specific implementation requirements to the respective platform of choice when selecting between IBM Cloud Pak for Integration and IBM webMethods. Pricing and licensing model, cloud strategy, and level of distributed responsibilities and ownership of integration in the organisation can be deciding factors.
We reviewed many, SPS Commerce Fulfillment was the best "bang for our buck" with the level of growth we have been experiencing. The list of services they offered were exactly what we needed to be able to move our business to that next level of professionalism where we were growing faster than we could prepare ourselves for.
webMethods.io Integration is a cost effective approach to integration in isolation
webMethods.io Integration as a supplement to on-premises integration is pointless and redundant and just adds complexity to the environment and additional costs
webMethods.io Integration is a tough sell for organizations using Microsoft Azure integration products such as Logic Apps
webMethods.io Integration has a faster time to market where the use case means standard provided adapters can be used
I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
The interface is simple and easy to understand and use, so it saved time when preparing shipments.
