TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Verify

    Score7.2 out of 10
    N/AIBM Verify, formerly known as IBM Cloud Identity, is an identity-as-a-service (IDaaS) offering that aggregates dynamic user, device and environmental context to automate risk protection and continuously authenticate any user to any resource.

    $1.71

    per month per user

    WatchGuard AuthPoint

    Score9.2 out of 10
    N/AAuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.N/A
    Pricing
    IBM VerifyWatchGuard AuthPoint
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM VerifyWatchGuard AuthPoint
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsSample Pricing Breakdown (NOTE: for competitive pricing per contract, please consult with your IBM Security Account Rep) Users: 5,000 SSO* -- USD 1.71 per user per month MFA* -- USD 1.71 per user per month Adaptive Access* -- USD 1.71 per user per month Lifecycle and provisioning** -- USD 2.01 per user per month Identity analytics** -- USD 2.13 per user per month * Single sign-on (SSO), multifactor authentication (MFA) and adaptive access pricing based on total active monthly users per use case. Costs decrease if users are active less than once per month. ** Lifecycle and provisioning and identity analytics pricing based on total users per use case.—
    More Pricing Information
    Community Pulse
    IBM VerifyWatchGuard AuthPoint
    Considered Both Products
    IBM
    No answer on this topic
    WatchGuard Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    33 Answers
    96%
    Would buy again
    218 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    28 Answers
    98%
    Delivers good value for the price
    206 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    33 Answers
    97%
    Happy with the feature set
    220 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    23 Answers
    97%
    Lived up to sales and marketing promises
    190 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    28 Answers
    91%
    Implementation went as expected
    202 Answers
    Features
    IBM VerifyWatchGuard AuthPoint
    Identity Management
    Comparison of Identity Management features of IBM Verify and WatchGuard AuthPoint
    Feature
    IBM Verify
    7.9
    38 Ratings
    2% below category average
    WatchGuard AuthPoint
    -
    Ratings
    ID-Management Access Control8.133 Ratings00 Ratings
    ID Management Single-Sign On (SSO)8.035 Ratings00 Ratings
    Multi-Factor Authentication8.334 Ratings00 Ratings
    Password Management8.833 Ratings00 Ratings
    Account Provisioning and De-provisioning7.131 Ratings00 Ratings
    ID Management Workflow Automation7.033 Ratings00 Ratings
    ID Risk Management8.232 Ratings00 Ratings
    Best Alternatives
    IBM VerifyWatchGuard AuthPoint
    Small Businesses
    JumpCloud
    Score8.4 out of 10
    Google Authenticator
    Score8.1 out of 10
    Medium-sized Companies
    OneLogin by One Identity
    Score9.6 out of 10
    Cisco Duo
    Score9.5 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    Symantec VIP
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM VerifyWatchGuard AuthPoint
    Likelihood to Recommend
    7.9
    (39 ratings)
    8.7
    (220 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.5
    (20 ratings)
    Usability
    7.4
    (15 ratings)
    7.1
    (27 ratings)
    Availability
    8.6
    (20 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (4 ratings)
    Support Rating
    7.9
    (15 ratings)
    7.0
    (52 ratings)
    In-Person Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.7
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.5
    (13 ratings)
    Configurability
    8.4
    (20 ratings)
    7.3
    (3 ratings)
    Contract Terms and Pricing Model
    8.3
    (7 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Professional Services
    8.3
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    User Testimonials
    IBM VerifyWatchGuard AuthPoint
    Likelihood to Recommend
    IBM
    It is brilliant for use as an identity and access management tool and ensures the safeguarding of our systems and upholds data integrity as a consequence. It was very easy to set up and apart from a straightforward installation, we have found customisation and configuration easy. It was easy to deploy in the cloud after using it previously on premises.
    Incentivized
    Read full review
    WatchGuard Technologies
    We use multiple authenticators at my company. We use WatchGuard AuthPoint just for our VPN for security purposes. The app works very well and over the past year we've only had a handful of issues with the authentication service, and these were resolved relatively quickly. We do have to remind people to enable push notifications from the app, or have the app open when they need to use it to authenticate, otherwise they won't get the push to approve. The biggest issue I've found is that people will forget to do this and then say that the VPN isn't working - the VPN is working, it's just that they didn't get/approve the push from AuthPoint in time.
    Incentivized
    Read full review
    Pros
    IBM
    • IBM Security Verify provides comprehensive identity and access management (IAM) capabilities.
    • IBM Security Verify provides multi-factor authentication (MFA) capabilities.
    • IBM Security Verify provides robust identity and access governance capabilities.
    • IBM Security Verify provides comprehensive auditing capabilities.
    • IBM Security Verify provides a comprehensive platform for managing and protecting privileged accounts.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Works well with the free Authpoint client and the OpenVPN clinet.
    • Token management is simple and hosted completely in the cloud to reduce overall complexity
    • Setup was simple and and staighforward
    • Suppports several authentication methods we have used both RADIUS and SAML effectively, but ADFS, IDP, RDWeb, and RESTful API, and other custom apps are supported.
    • Geofencing for RDP has been very useful as it is independant of our firewall geofencing. This is quite useful for organizations like us who do not Geofence at at the firewall level so as to provide global access to resources on the DMZ.
    Incentivized
    Read full review
    Cons
    IBM
    • The mobile app can be a bit buggy at times if it gets fixed it would be great.
    • UI seems a bit old compared to modern tools out there.
    • There is a bit of a learning curve; if the developers can make it more intuitive it would be awesome.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Email support is SLOW unless I want to allow a stranger to access my production firewall. That is never allowed here, so our hands are tied in terms of being able to get support in less than 48 hours.
    • Again, support takes far too long because you refuse to employ any staff that works in US time zones during normal business hours.
    • There has to be another option besides: 1) you take full control of my systems or 2) I wait on SLOW email support that isn't that great.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    It works flawlessly, i have never faced any major issues with this. It has all the features such as Iam and security management. I think its a good investment and the benefits we reap from this software are worth the price.
    Incentivized
    Read full review
    WatchGuard Technologies
    Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
    Incentivized
    Read full review
    Usability
    IBM
    While setup and implementation takes work and time, the flexibility and possibilities make up for that in the long run. This is not a product you can just install and run, but if you design and implement your ruleset well, it will save you a lot of work afterwards. Just make sure that the systems you want to use it for have an existing and proven connector.
    Incentivized
    Read full review
    WatchGuard Technologies
    After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    Throughout the system testing we conducted, we never encountered an issue that wasn't easily solvable. We did find some of the documentation confusing at times, but we overcame this quickly with some speedy support assistance. Implementation into production was a lot smoother following the testing we conducted.
    Incentivized
    Read full review
    WatchGuard Technologies
    Has rarely been unable to use; if that were the case, it was operator error
    Incentivized
    Read full review
    Performance
    IBM
    No answers on this topic
    WatchGuard Technologies
    No apparent problem besides a couple of times that systems weren't working
    Incentivized
    Read full review
    Support Rating
    IBM
    The support team has always been the primary consultation base when we are faced by performance problems. From the deployment stage the team has managed to monitor the operation lifecycle and give best insights based on their observation. It works 24/7 to enhance productive service delivery to clients. The IBM Security Verify Support team has been the main player in the successful performance of this software.
    Incentivized
    Read full review
    WatchGuard Technologies
    WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
    Incentivized
    Read full review
    In-Person Training
    IBM
    No answers on this topic
    WatchGuard Technologies
    It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
    Incentivized
    Read full review
    Online Training
    IBM
    No answers on this topic
    WatchGuard Technologies
    We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    WatchGuard Technologies
    the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    We conducted a comparison study between IBM Verify and Okta as well as Duo Security before making our selection. IBM Verify emerged as the perfect fit because its superior capability to integrate with our current system environment surpassed competitor security solutions. IBM Verify demonstrated superior reliability through its enterprise-class scalability and fully transparent auditing mechanisms.
    Incentivized
    Read full review
    WatchGuard Technologies
    I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    IBM
    The licensing terms were favourable due to their flexibility based on the size and purpose of implementation. The billing frequency is done on quarterly basis. The vendor team has enacted best user policies that gives the company the full control of this platform. It is cost-effective as compared to most security verification tools in the market.
    Incentivized
    Read full review
    WatchGuard Technologies
    No answers on this topic
    Scalability
    IBM
    No answers on this topic
    WatchGuard Technologies
    We are a medium-sized company. We don't need rapid scaling.
    Incentivized
    Read full review
    Professional Services
    IBM
    In the case of adjustments, we were often able to carry them out completely on our own and only used professional services for new requirements. Particularly in the case of access management, it is very positive that we usually needed IBM for a task in less than an hour and then developed the solution further on our own.
    Incentivized
    Read full review
    WatchGuard Technologies
    No answers on this topic
    Return on Investment
    IBM
    • It has allowed us to securely store and access data which is hard to put a price on, but is of tremendous value.
    • It has performed well and we did not have to upgrade any of the current equipment that we had.
    • It has allowed us to branch out slightly and offer more mobile solutions both internally and externally.
    Incentivized
    Read full review
    WatchGuard Technologies
    • We currently have 300 users on Authpoint, and most of them use insecure passwords. Authpoint gives us peace of mind that we don't have to police individual employee passwords.
    • In line with the comment above, with so many people in our organization using insecure passwords, I'm sure that Authpoint has already saved us from many potential security breaches.
    • Security breaches can cost a lot of money. Preventing them saves the company money and helps to achieve our bottom line.
    Incentivized
    Read full review
    ScreenShots

    IBM Verify Screenshots

    Screenshot of IBM Verify (for CIAM) - Privacy and ConsentScreenshot of IBM Verify - Custom Application TemplateScreenshot of IBM Verify - Select Application TypeScreenshot of IBM Verify - Privacy Policy

    WatchGuard AuthPoint Screenshots

    Screenshot of AuthPoint app - tokensScreenshot of Cloud management - dashboardScreenshot of AuthPoint app - push notificationScreenshot of AuthPoint - TokensScreenshot of AuthPoint Sign-In ScreenScreenshot of AuthPoint Users