IBM Verify vs. ServiceControl

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Verify
Score 7.4 out of 10
N/A
IBM Verify, formerly known as IBM Cloud Identity, is an identity-as-a-service (IDaaS) offering that aggregates dynamic user, device and environmental context to automate risk protection and continuously authenticate any user to any resource.N/A
ServiceControl
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
ServiceControl is an identity management solution that is designed to provide a simpler way to create, manage, and audit accounts across multiple systems. This software is targeted at solution architects, IDM and IAM project managers, line-of-business application owners, and busy IT administrators who need to find a simpler way to delegate identity management and account creation tasks to front-line staff - without having to train them on multiple account management tools that are complex and…N/A
Pricing
IBM VerifyServiceControl
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
IBM VerifyServiceControl
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalRequired
Additional DetailsSample Pricing Breakdown (NOTE: for competitive pricing per contract, please consult with your IBM Security Account Rep) Users: 5,000 SSO* -- USD 1.71 per user per month MFA* -- USD 1.71 per user per month Adaptive Access* -- USD 1.71 per user per month Lifecycle and provisioning** -- USD 2.01 per user per month Identity analytics** -- USD 2.13 per user per month * Single sign-on (SSO), multifactor authentication (MFA) and adaptive access pricing based on total active monthly users per use case. Costs decrease if users are active less than once per month. ** Lifecycle and provisioning and identity analytics pricing based on total users per use case.•Corporate $10/user •Government $6/user •University $2/user •k-12 $1user
More Pricing Information
Community Pulse
IBM VerifyServiceControl
Features
IBM VerifyServiceControl
Identity Management
Comparison of Identity Management features of Product A and Product B
IBM Verify
8.0
Ratings
1% below category average
ServiceControl
-
Ratings
ID-Management Access Control8.20 Ratings00 Ratings
ID Management Single-Sign On (SSO)8.00 Ratings00 Ratings
Multi-Factor Authentication8.40 Ratings00 Ratings
Password Management8.90 Ratings00 Ratings
Account Provisioning and De-provisioning7.10 Ratings00 Ratings
ID Management Workflow Automation7.00 Ratings00 Ratings
ID Risk Management8.20 Ratings00 Ratings
User Ratings
IBM VerifyServiceControl
Likelihood to Recommend
8.0
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
7.4
(0 ratings)
-
(0 ratings)
Availability
8.6
(0 ratings)
-
(0 ratings)
Support Rating
7.9
(0 ratings)
-
(0 ratings)
Configurability
8.4
(0 ratings)
-
(0 ratings)
User Testimonials
IBM VerifyServiceControl
Likelihood to Recommend
It is brilliant for use as an identity and access management tool and ensures the safeguarding of our systems and upholds data integrity as a consequence. It was very easy to set up and apart from a straightforward installation, we have found customisation and configuration easy. It was easy to deploy in the cloud after using it previously on premises.
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Pros
  • MFA authentication - you can verify the users using the mobile app.
  • Password repository - We don't have to remember passwords for each app; we only need one for IBM security, which then authenticates us and lets us access the app.
  • Sharing access to new users, we just create a new user in IBM and it authenticates and takes care of the user.
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Cons
  • It was a bit overwhelming to implement and was neither obvious nor user-friendly.
  • While the product is quite powerful, the documentation left something to be desired if one wants to fully appreciate its capabilities.
  • The cost was almost prohibitive, but it was the only product we could find that addressed all the needs of our organization in one place.
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Likelihood to Renew
It works flawlessly, i have never faced any major issues with this. It has all the features such as Iam and security management. I think its a good investment and the benefits we reap from this software are worth the price.
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Usability
While setup and implementation takes work and time, the flexibility and possibilities make up for that in the long run. This is not a product you can just install and run, but if you design and implement your ruleset well, it will save you a lot of work afterwards. Just make sure that the systems you want to use it for have an existing and proven connector.
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Reliability and Availability
Throughout the system testing we conducted, we never encountered an issue that wasn't easily solvable. We did find some of the documentation confusing at times, but we overcame this quickly with some speedy support assistance. Implementation into production was a lot smoother following the testing we conducted.
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Support Rating
The support team has always been the primary consultation base when we are faced by performance problems. From the deployment stage the team has managed to monitor the operation lifecycle and give best insights based on their observation. It works 24/7 to enhance productive service delivery to clients. The IBM Security Verify Support team has been the main player in the successful performance of this software.
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Alternatives Considered
We conducted a comparison study between IBM Verify and Okta as well as Duo Security before making our selection. IBM Verify emerged as the perfect fit because its superior capability to integrate with our current system environment surpassed competitor security solutions. IBM Verify demonstrated superior reliability through its enterprise-class scalability and fully transparent auditing mechanisms.
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Return on Investment
  • Providing an additional layer of authentication security, IBM Security Verify helps protect customer data, reduce the risk of fraud, and improve the customer experience.
  • Lead to increased customer loyalty, improved customer retention, and better overall customer satisfaction.
  • Reduce the cost of fraud prevention, thereby improving the bottom line.
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ScreenShots

IBM Verify Screenshots

Screenshot of IBM Verify (for CIAM) - Privacy and ConsentScreenshot of IBM Verify - Custom Application TemplateScreenshot of IBM Verify - Select Application TypeScreenshot of IBM Verify - Privacy Policy

ServiceControl Screenshots

Screenshot of Manage. Deliver simplified, role-based management of user accounts, security groups, email groups and other di rectory objects in AD, Office 365, Exchange, 
eDi rectory, GroupWise, Open LDAP, SAP, Oracle, and other systems-from a secure unified management application you can access from anywhere.Screenshot of Audit and reporting. ServiceControl improvessecurityand compliance by 
I imiti ng accounts with elevated privileges in your systems. Complete audit logs provide advanced reporting capabilities against all actions, even if someone just views an account. This will help you pass your next security audit with flying colors.