IBM Verify vs. JumpCloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Verify
Score 7.3 out of 10
N/A
IBM Verify, formerly known as IBM Cloud Identity, is an identity-as-a-service (IDaaS) offering that aggregates dynamic user, device and environmental context to automate risk protection and continuously authenticate any user to any resource.N/A
JumpCloud
Score 8.4 out of 10
N/A
JumpCloud® delivers a unified open directory platform used to securely manage identities, devices, and access across an organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
$11
per month per user
Pricing
IBM VerifyJumpCloud
Editions & Modules
No answers on this topic
Device Management
$11
per month per user
SSO
$13
per month per user
Device Management + Identity
$15
per month per user
Core Directory
$15
per month per user
JumpCloud Platform
$22
per month per user
JumpCloud Platform Prime
$27
per month per user
Offerings
Pricing Offerings
IBM VerifyJumpCloud
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsSample Pricing Breakdown (NOTE: for competitive pricing per contract, please consult with your IBM Security Account Rep) Users: 5,000 SSO* -- USD 1.71 per user per month MFA* -- USD 1.71 per user per month Adaptive Access* -- USD 1.71 per user per month Lifecycle and provisioning** -- USD 2.01 per user per month Identity analytics** -- USD 2.13 per user per month * Single sign-on (SSO), multifactor authentication (MFA) and adaptive access pricing based on total active monthly users per use case. Costs decrease if users are active less than once per month. ** Lifecycle and provisioning and identity analytics pricing based on total users per use case.18% discount for annual pricing.
More Pricing Information
Community Pulse
IBM VerifyJumpCloud
Features
IBM VerifyJumpCloud
Identity Management
Comparison of Identity Management features of Product A and Product B
IBM Verify
8.0
Ratings
1% below category average
JumpCloud
8.2
Ratings
1% above category average
ID-Management Access Control8.20 Ratings8.50 Ratings
ID Management Single-Sign On (SSO)8.00 Ratings8.80 Ratings
Multi-Factor Authentication8.30 Ratings8.50 Ratings
Password Management8.90 Ratings8.20 Ratings
Account Provisioning and De-provisioning7.10 Ratings7.50 Ratings
ID Management Workflow Automation7.00 Ratings7.50 Ratings
ID Risk Management8.20 Ratings8.20 Ratings
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IBM VerifyJumpCloud
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WatchGuard AuthPoint
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Score 9.1 out of 10
WatchGuard AuthPoint
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Score 9.1 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
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User Ratings
IBM VerifyJumpCloud
Likelihood to Recommend
7.9
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
9.1
(0 ratings)
Usability
7.4
(0 ratings)
8.0
(0 ratings)
Availability
8.6
(0 ratings)
-
(0 ratings)
Support Rating
7.9
(0 ratings)
7.4
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
Configurability
8.4
(0 ratings)
-
(0 ratings)
User Testimonials
IBM VerifyJumpCloud
Likelihood to Recommend
It is brilliant for use as an identity and access management tool and ensures the safeguarding of our systems and upholds data integrity as a consequence. It was very easy to set up and apart from a straightforward installation, we have found customisation and configuration easy. It was easy to deploy in the cloud after using it previously on premises.
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JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
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Pros
  • MFA authentication - you can verify the users using the mobile app.
  • Password repository - We don't have to remember passwords for each app; we only need one for IBM security, which then authenticates us and lets us access the app.
  • Sharing access to new users, we just create a new user in IBM and it authenticates and takes care of the user.
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  • User Management - The ability to control our users and set password/polices is made easy in the JC console
  • Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
  • SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
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Cons
  • It was a bit overwhelming to implement and was neither obvious nor user-friendly.
  • While the product is quite powerful, the documentation left something to be desired if one wants to fully appreciate its capabilities.
  • The cost was almost prohibitive, but it was the only product we could find that addressed all the needs of our organization in one place.
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  • SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
  • Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
  • Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
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Likelihood to Renew
It works flawlessly, i have never faced any major issues with this. It has all the features such as Iam and security management. I think its a good investment and the benefits we reap from this software are worth the price.
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No answers on this topic
Usability
While setup and implementation takes work and time, the flexibility and possibilities make up for that in the long run. This is not a product you can just install and run, but if you design and implement your ruleset well, it will save you a lot of work afterwards. Just make sure that the systems you want to use it for have an existing and proven connector.
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It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
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Reliability and Availability
Throughout the system testing we conducted, we never encountered an issue that wasn't easily solvable. We did find some of the documentation confusing at times, but we overcame this quickly with some speedy support assistance. Implementation into production was a lot smoother following the testing we conducted.
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No answers on this topic
Support Rating
The support team has always been the primary consultation base when we are faced by performance problems. From the deployment stage the team has managed to monitor the operation lifecycle and give best insights based on their observation. It works 24/7 to enhance productive service delivery to clients. The IBM Security Verify Support team has been the main player in the successful performance of this software.
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We have their premium support. Not only is the support great, but our SAM / Account manager directs any questions or updates to the proper channels and gets us the needed info and solution quickly. Due to this, we find JumpCloud to exceed our expectations and puts us at ease that our Foundation Tech Solution is VERY reliable.
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Implementation Rating
No answers on this topic
Being responsible for choosing the product after a POC and pilot we found the process to be simple and effective
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Alternatives Considered
We conducted a comparison study between IBM Verify and Okta as well as Duo Security before making our selection. IBM Verify emerged as the perfect fit because its superior capability to integrate with our current system environment surpassed competitor security solutions. IBM Verify demonstrated superior reliability through its enterprise-class scalability and fully transparent auditing mechanisms.
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Return on Investment
  • Providing an additional layer of authentication security, IBM Security Verify helps protect customer data, reduce the risk of fraud, and improve the customer experience.
  • Lead to increased customer loyalty, improved customer retention, and better overall customer satisfaction.
  • Reduce the cost of fraud prevention, thereby improving the bottom line.
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  • Very easily add, or disable employee logins
  • Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
  • Higher security and visibility of security issues
  • Reduced onboarding time from days to minutes
  • Enabled easy reassignment of user accounts to another user via groups when employees leave
  • Quick securing of terminated users, or otherwise compromised accounts
  • Reduced user disablement time from previous manual methods requiring days, to literal minutes
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ScreenShots

IBM Verify Screenshots

Screenshot of IBM Verify (for CIAM) - Privacy and ConsentScreenshot of IBM Verify - Custom Application TemplateScreenshot of IBM Verify - Select Application TypeScreenshot of IBM Verify - Privacy Policy