IBM SevOne’s app-centric, hybrid network observability empowers NetOps teams with ML-driven insights, enabling proactive issue prevention and resolution. With a single source of truth for network performance, it delivers visibility to optimize operations and support agility in complex, multi-cloud environments.
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NinjaOne
Score 9.0 out of 10
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NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.
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Pricing
IBM SevOne
NinjaOne
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM SevOne
NinjaOne
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
IBM® SevOne® uses Managed Device (MD) and Managed Client Device (MCD) as pricing metrics. These can be mapped to managed devices for physical, virtualized and containerized functions in the managed environment.
NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
IBM SevOne
NinjaOne
Features
IBM SevOne
NinjaOne
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
IBM SevOne
8.9
Ratings
8% above category average
NinjaOne
-
Ratings
Automated network device discovery
10.00 Ratings
00 Ratings
Network monitoring
10.00 Ratings
00 Ratings
Baseline threshold calculation
9.00 Ratings
00 Ratings
Alerts
10.00 Ratings
00 Ratings
Network capacity planning
8.00 Ratings
00 Ratings
Packet capture analysis
8.00 Ratings
00 Ratings
Network mapping
8.00 Ratings
00 Ratings
Customizable reports
8.50 Ratings
00 Ratings
Wireless infrastructure monitoring
9.00 Ratings
00 Ratings
Hardware health monitoring
9.00 Ratings
00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
IBM SevOne
-
Ratings
NinjaOne
8.9
Ratings
18% above category average
Remote monitoring
00 Ratings
8.80 Ratings
Network device monitoring
00 Ratings
7.50 Ratings
Activity Monitoring
00 Ratings
8.40 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
The software is handy and really helps us track all the issues that may occur in our network, allowing us to rectify them before any significant problems with our server can arise. It also enhances the overall performance of all our servers and networks, but, as I mentioned earlier, it will take considerable time for a beginner to become familiar with every feature of the software.
Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
Documentation for the embedded help pages in NMS and more. In my opinion, these do not provide anything of any depth or maybe anything helpful at all. If anything it just seems to be a guide of what actually exists on the page. It is nicely searchable documentation though.
It is very surprising and disappointing for us to learn that it isn't until the latest version of IBM SevOne that bulk editing was introduced. I think this is such a basic and foundational feature that should have been a part of the original rollout. My team is still trying to configure the REST API.
It was disappointing for the webinar to start with a speaker who had a thick accent and simply read from slides. To me, it felt hopeless until the second speaker, who was engaging and easy to understand. It's as if this fact wasn't considered. I'm sure the first speaker lost a lot of viewers who didn't stick around to discover the 2nd speaker.
I asked three different questions during the webinar and none were answered.
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
IBM SevOne was selected instead of Datadog because it is perfect for large insurance networks and also connects trouble-free between the on-premise and cloud environments. Its alerts are in real-time, it offers comprehensive dashboards and it allows to gain a better grip on the network issues, thus helping to keep the downtime small and the operations well managed thanks to the good communication.
We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
The software has made network monitoring simple and efficient by providing us with an integrated dashboard that give us a clear picture of our network infrastructure.
IBM SevOne has value for money. it is both time and expense saver.
Use of the software has enabled us to timely detect performance issues and solve them before they affect our IT infrastructures.
Use of the software has solved the issue of real-time network visibility.
NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
NinjaOne helps my techs be more efficient and productive. Saving time and money.
