IBM Security QRadar SOAR vs. Swimlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Security QRadar SOAR
Score 9.2 out of 10
N/A
IBM Security® QRadar® SOAR is designed to help your security team respond to cyberthreats with confidence, automate with intelligence and collaborate with consistency. It guides your team in resolving incidents by codifying established incident response processes into dynamic playbooks.N/A
Swimlane
Score 10.0 out of 10
N/A
Swimlane headquartered in Louisville offers their cyber security automation, orchestration and response (SAOR) platform focusing on incident response and remediative action.N/A
Pricing
IBM Security QRadar SOARSwimlane
Editions & Modules
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Offerings
Pricing Offerings
IBM Security QRadar SOARSwimlane
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsage-based pricing: This simple, scalable option allows starting small with an initial users and capabilities and scaling up as more users are added, as well as capabilities and data. Enterprise-wide pricing: This option is based on either the size of the enterprise-wide IT infrastructure or the size and type of data sources being secured.
More Pricing Information
Community Pulse
IBM Security QRadar SOARSwimlane
User Ratings
IBM Security QRadar SOARSwimlane
Likelihood to Recommend
8.8
(0 ratings)
-
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Likelihood to Renew
8.0
(0 ratings)
-
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Usability
5.6
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-
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Support Rating
6.0
(0 ratings)
-
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Vendor post-sale
7.3
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Vendor pre-sale
8.2
(0 ratings)
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(0 ratings)
User Testimonials
IBM Security QRadar SOARSwimlane
Likelihood to Recommend
IBM Security QRadar SOAR is particularly useful in guarding againt a phishing event. When a malware downloaded via a phishing email was detected, IBM Security QRadar SOAR was able to automate a response by isolating the infected device, blocking the malicious URL and removing the emails from all the user inbox based on hash signatures identified as attachment.
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Pros
  • Increasing the severity of incidents when threats or outages happened and informing the IT team/management to take action. Our application is a .net one which is a legacy with SQL server. The number of times it is more vulnerable to threats and the action to be taken was identified using this tool.
  • Prior to using this tool, we were informed of threats by IBM customer support and we took action in around 2 to 3 hours to prevent using NOC team support. However, after we deployed this tool we were able to respond quickly based on the action plan provided along with threat level and severities.
  • Prior to deploying this tool, our incidents were provided by IBM customer support with no necessary information on the same. After this tool was installed in our organization, we were able to get the security alerts instantly and take action with the severity level for threats/attacks.
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Cons
  • You still have to generate reports manually. Reports are very limited and practically not useful.
  • The solution should not be SOAR class. Automations usually don't work. It's apparent that it's not designed for that.
  • Lack of flexibility.
  • Practically no support. The reported integration problems have not been resolved.
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Likelihood to Renew
I'd rate my likelihood of renewing the use of IBM Security QRadar SOAR as an 8 out of 10. Its strong automation, customization, and integration capabilities make it highly valuable for incident response and cybersecurity research. However, occasional complexity and the need for more streamlined usability prevent it from being a perfect score.
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Usability
I would rate IBM Security QRadar SOAR's overall usability a 7 out of 10. The interface is quite functional and offers a wide range of features, but it can be somewhat complex and intimidating for beginners. Additionally, the configuration and customization can require a significant learning curve, especially for those without prior experience with security orchestration and automation platforms.
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Reliability and Availability
I would rate IBM Security QRadar SOAR's availability as 9 out of 10. The platform is highly reliable, with minimal unplanned outages or application errors, ensuring it’s available when needed. However, occasional minor maintenance periods or rare connectivity issues prevent it from achieving a perfect score in terms of availability.
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Performance
I would rate IBM Security QRadar SOAR's performance as 8 out of 10. Pages generally load quickly, and reports complete in a reasonable time frame, even for complex data. While integration with other systems is smooth, there can be occasional slowdowns when handling very large datasets or during peak usage, which affects the perfect score.
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Support Rating
I would rate IBM Security QRadar SOAR's support an 8 out of 10. The support team is knowledgeable, responsive, and generally provides helpful solutions. However, there can be occasional delays when addressing more complex issues, which prevents it from being a perfect score. Overall, the support experience has been positive.
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Implementation Rating
I would rate my satisfaction with the implementation of IBM Security QRadar SOAR as 7 out of 10. The process was generally straightforward, supported by helpful documentation and responsive support. However, certain advanced configurations proved more challenging and required more technical effort than anticipated, making the overall experience less seamless.
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Alternatives Considered
The elasticity of the IBM Security QRadar SOAR solution is what had driven us. We knew that the solution would require nurturing, training over the personnel but once the initial road blocks were destroyed, we went going faster. The other solutions lacked this elasticity, meaning we did not want to work with the things that were given to us but we wanted to make our own playground. We found IBM solution is the only one to provide this answer seamlessly. Also ease-of-integration and native integration with IBM SIEM is another factor of choose on our part.
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Scalability
I would rate IBM Security QRadar SOAR's overall scalability as 9 out of 10. It effectively scales to handle large volumes of incidents and can be deployed across multiple departments or sites. Its architecture supports growing data and integration needs, but advanced configuration for larger deployments may require more effort, preventing a perfect score.
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Return on Investment
  • QRadar has significantly enhanced our security posture by enabling us to detect, respond to, and mitigate security threats more effectively.
  • As we expand construction projects, QRadar SOAR has seamlessly scaled with our growing security needs. We haven't needed to invest in additional security personnel at the same rate as our project expansion, resulting in cost savings and efficient resource allocation.
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ScreenShots

IBM Security QRadar SOAR Screenshots

Screenshot of the IBM Security QRadar SOAR Breach Response solution. The software helps customers manage more than 180 global privacy reporting regulations including GDPR.Screenshot of the Playbooks Landing page, that shows all active playbooks in a single view, including how many are actively running, disabled, or are in draft.Screenshot of IBM Security QRadar SOAR’s Playbook Designer canvas, designed to lower the barrier to entry necessary to build automations through a graphical interface.Screenshot of the Tasks view shows all response tasks, organized by phase, that have either completed or are set to be executed.Screenshot of Threat Investigator automatically correlates incident information, curating an incident timeline from start to finish, including related artifacts and MITRE ATT&CK mappings.