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IBM Security QRadar SOAR vs. Palo Alto Networks Cortex XDR

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Security QRadar SOAR

    Score9.3 out of 10
    N/AIBM Security® QRadar® SOAR is designed to help your security team respond to cyberthreats with confidence, automate with intelligence and collaborate with consistency. It guides your team in resolving incidents by codifying established incident response processes into dynamic playbooks.N/A

    Palo Alto Networks Cortex XDR

    Score8.4 out of 10
    N/ACortex XDR (formerly Traps) replaces traditional antivirus with multi-method prevention, a proprietary combination of malware and exploit prevention methods that protect users and endpoints from known and unknown threats.N/A
    Pricing
    IBM Security QRadar SOARPalo Alto Networks Cortex XDR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Security QRadar SOARPalo Alto Networks Cortex XDR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUsage-based pricing: This simple, scalable option allows starting small with an initial users and capabilities and scaling up as more users are added, as well as capabilities and data. Enterprise-wide pricing: This option is based on either the size of the enterprise-wide IT infrastructure or the size and type of data sources being secured.
    More Pricing Information
    Community Pulse
    IBM Security QRadar SOARPalo Alto Networks Cortex XDR
    Considered Both Products
    IBM
    Chose IBM Security QRadar SOAR
    IBM QRadar SOAR integrates seamlessly with IBM’s QRadar SIEM, making it an excellent choice for organizations that already use IBM's security solutions. This tight integration offers an end-to-end experience in threat detection and response.

    Cortex XSOAR integrates well with a …
    Incentivized
    Palo Alto Networks
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    14 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    88%
    Implementation went as expected
    7 Answers
    Best Alternatives
    IBM Security QRadar SOARPalo Alto Networks Cortex XDR
    Small Businesses
    No answers on this topic
    Sophos Intercept X for Server
    Score7.3 out of 10
    Medium-sized Companies
    Splunk SOAR
    Score9 out of 10
    InsightIDR
    Score9.5 out of 10
    Enterprises
    Palo Alto Networks Cortex XSOAR
    Score7.1 out of 10
    Kaspersky EDR Optimum
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Security QRadar SOARPalo Alto Networks Cortex XDR
    Likelihood to Recommend
    8.8
    (18 ratings)
    9.0
    (13 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    5.6
    (3 ratings)
    7.0
    (2 ratings)
    Support Rating
    6.0
    (1 ratings)
    10.0
    (3 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Security QRadar SOARPalo Alto Networks Cortex XDR
    Likelihood to Recommend
    IBM
    IBM Security QRadar SOAR is versatile. All the major players in SOAR field require the administrator to have coding experience but with IBM it is different. IBM's solution is a full-fledged automation solution, and not some threat-based or limited one. Meaning whatever comes to your mind, if you can write the code, you can do it. This goes from daily tasks from SOC to daily tasks of your network or security administrator or any other administrator. You can manage your ITSM solution if you want to, IBM is a playground and there is much to discover in its capabilities. If you do not have the knowledge or if you want a SOC/Threat Based SOAR solution, meaning you want automation but you want it to be limited to an area and out-of-box, you may choose other alternatives.
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    Palo Alto Networks
    Malware that doesn’t leave files behind has become widely available. Anyone who can afford to reverse this trend should purchase technology. Application whitelisting isn’t for everyone, and Palo Alto Networks Traps can help. Enterprises looking for a low-affected, next-generation solution with high protection should consider it. PAN Traps is a great product at a reasonable price, and I highly recommend it.
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    Pros
    IBM
    • QRadar's ability to collect, analyze and normalize vast amount of security data from various sources is remarkable.
    • QRadar allows us to define and automate incident response playbooks which have been amazing for streamlining the response to security incidents.
    • It offers and extensive library of pre-built connectors and support for common security standards facilitating seamless integration with a wide range of security tools.
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    Palo Alto Networks
    • Direct Access to devices via Live Terminal which provides operations with scripting, triage, and preservation of artifacts.
    • Behavioral Indicators of Compromise which provides alerts on events regarding groups of hosts and their signatures.
    • Querying complex data sets involving a variety of devices for network connections, hashes, DNS, etc.
    Incentivized
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    Cons
    IBM
    • You still have to generate reports manually. Reports are very limited and practically not useful.
    • The solution should not be SOAR class. Automations usually don't work. It's apparent that it's not designed for that.
    • Lack of flexibility.
    • Practically no support. The reported integration problems have not been resolved.
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    Palo Alto Networks
    • Traps doesn't seem to function as a traditional A/V very well, so it's better as another layer to your endpoint protection
    • Traps can cause issues with some legacy or custom programs, so exceptions may have to be made
    • Traps falsely identifies things as malicious at times, this is not often though
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    Likelihood to Renew
    IBM
    I'd rate my likelihood of renewing the use of IBM Security QRadar SOAR as an 8 out of 10. Its strong automation, customization, and integration capabilities make it highly valuable for incident response and cybersecurity research. However, occasional complexity and the need for more streamlined usability prevent it from being a perfect score.
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    Palo Alto Networks
    No answers on this topic
    Usability
    IBM
    I would rate IBM Security QRadar SOAR's overall usability a 7 out of 10. The interface is quite functional and offers a wide range of features, but it can be somewhat complex and intimidating for beginners. Additionally, the configuration and customization can require a significant learning curve, especially for those without prior experience with security orchestration and automation platforms.
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    Palo Alto Networks
    Cortex XDR does a very good job of blocking suspicious and threatening items. However, as with all software of this nature, it will sometimes block known-good items. The difficulty is in manually whitelisting these known-good items. The interface to whitelist is confusing even for a seasoned IT professional and has been the single most frustrating experience of using Cortex XDR
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    Reliability and Availability
    IBM
    I would rate IBM Security QRadar SOAR's availability as 9 out of 10. The platform is highly reliable, with minimal unplanned outages or application errors, ensuring it’s available when needed. However, occasional minor maintenance periods or rare connectivity issues prevent it from achieving a perfect score in terms of availability.
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    Palo Alto Networks
    No answers on this topic
    Performance
    IBM
    I would rate IBM Security QRadar SOAR's performance as 8 out of 10. Pages generally load quickly, and reports complete in a reasonable time frame, even for complex data. While integration with other systems is smooth, there can be occasional slowdowns when handling very large datasets or during peak usage, which affects the perfect score.
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    Palo Alto Networks
    No answers on this topic
    Support Rating
    IBM
    I would rate IBM Security QRadar SOAR's support an 8 out of 10. The support team is knowledgeable, responsive, and generally provides helpful solutions. However, there can be occasional delays when addressing more complex issues, which prevents it from being a perfect score. Overall, the support experience has been positive.
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    Palo Alto Networks
    The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
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    Implementation Rating
    IBM
    I would rate my satisfaction with the implementation of IBM Security QRadar SOAR as 7 out of 10. The process was generally straightforward, supported by helpful documentation and responsive support. However, certain advanced configurations proved more challenging and required more technical effort than anticipated, making the overall experience less seamless.
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    Palo Alto Networks
    No answers on this topic
    Alternatives Considered
    IBM
    Overall, IBM Security QRadar SOAR offered the same set of functionality that was needed by the organization as offered by Splunk SOAR, but the former is less expensive and solves all the purpose within budget. In addition, integration with other IBM products was easier and made implementation of a SOAR solution much faster.
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    Palo Alto Networks
    Traps is the slickest interface, easy to use and intuitive rule making, and the rest just didn't quite stack up to the performance level of Traps. McAfee and Kaspersky just hog processor and RAM power. I didn't like the interface and functionality of SentinelOne as much as Traps. Palo Alto really put a lot of time into the development of this software, and had some of the founding fathers of IT Security heading the development process. Can't beat that.
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    Scalability
    IBM
    I would rate IBM Security QRadar SOAR's overall scalability as 9 out of 10. It effectively scales to handle large volumes of incidents and can be deployed across multiple departments or sites. Its architecture supports growing data and integration needs, but advanced configuration for larger deployments may require more effort, preventing a perfect score.
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    Palo Alto Networks
    No answers on this topic
    Return on Investment
    IBM
    • It provides comprehensive MTTD and MTTR metrics and we are aware of how secure our systems are at any given moment.
    • We use linux 7.7, therefore the integrations are smooth.
    • We've been able run our online shops securely for so long.
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    Palo Alto Networks
    • After putting Palo Alto Networks Cortex XDR on a user's system, users came back with a positive response that there are no performance issues now.
    • We are able to track and control granular suspicious and malicious activities.
    • Web controls are missing, which if they would have been there would have been very helpful.
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    ScreenShots

    IBM Security QRadar SOAR Screenshots

    Screenshot of the IBM Security QRadar SOAR Breach Response solution. The software helps customers manage more than 180 global privacy reporting regulations including GDPR.Screenshot of the Playbooks Landing page, that shows all active playbooks in a single view, including how many are actively running, disabled, or are in draft.Screenshot of IBM Security QRadar SOAR’s Playbook Designer canvas, designed to lower the barrier to entry necessary to build automations through a graphical interface.Screenshot of the Tasks view shows all response tasks, organized by phase, that have either completed or are set to be executed.Screenshot of Threat Investigator automatically correlates incident information, curating an incident timeline from start to finish, including related artifacts and MITRE ATT&CK mappings.

    Palo Alto Networks Cortex XDR Screenshots

    Screenshot of a Cortex XDR overviewScreenshot of a view of the Cortex XDR dashboardScreenshot of a view of the Cortex XDR dashboardScreenshot of a view of the Cortex XDR dashboard