IBM Security QRadar EDR vs. Trend Micro Worry-Free Services Suite

IBM Security QRadaar EDR provides all the security features at one place with a reasonable price. Though for smaller organizations, the price may be quite high. Plus since it can detect threats and malwares in real time, every business should try them out.

Incentivized

With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.

Incentivized

• Detect known and unknown endpoint security threats
• Remediate these threats near real time
• Automation in threat detection
• Threat attack attack visualization storyboards
• Alert management authomation

Incentivized

• Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
• Central Control Manager capabilities to have control about what happens in the environment
• No need to have internal infrastructure to host further than your workstations or terminals
• No need to have dedicated team for security or endpoint protection
• Maintenance and updates are available just as released, no need to take actions on that side
• Great capabilities as a connected threat defense platform
• Endpoint protection features and quality for SMBs
• Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage

Incentivized

• use AI to review previous false negatives that contributed wrongly in the AI suggestion on the follow alerts
• easily run a script based on values from an hash, ips, path inside the boxes on the behavioral tree
• apply the remediation to a range of endpoint instead to only the endpoint of the current alert
• use ajax for example to update the alert page automatically while actions are happening
• for api have profiles that allow only get actions, or just post on some actions
• create users in bulk

Incentivized

• It would be better if there were an unload password for each policy instead of one for the whole organization.
• We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
• When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.

Incentivized

Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.

Incentivized

The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.

Incentivized

Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints. bit the IBM provides a vast support and always there to guide when in need With the majority of our users working in hybrid mode we needed a strong security control that could provide top-class protection with the minimum amount of False Positives (and, of course, of True Positives).

Incentivized

Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.

Incentivized

• NOCs and SOCs heavily use IBM Security QRadar EDR and IBM Security QRadar EDR reduced labor costs to identify endpoint security threats and the treat remediation
• IBM Security QRadar EDR offers a consistent approach to endpoint threat identification and resolution, reduces enterprise security operations support costs
• In general, IBM Security QRadar EDR enhances enterprise security posture

Incentivized

• It has stopped several malicious items from getting into our system.
• It's also saved money over our previous Anti-Virus solution (Kaspersky)
• Ease of Setup/Use

Incentivized