IBM Security QRadar EDR vs. Trend Micro Worry-Free Services Suite

IBM Security QRadaar EDR provides all the security features at one place with a reasonable price. Though for smaller organizations, the price may be quite high. Plus since it can detect threats and malwares in real time, every business should try them out.

Incentivized

With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.

Incentivized

• Uses advanced analytics to detect threats and malwares and vulnerabilities in real time.
• Intuitive interface so everyone can use it.
• Easy to implement and set it up.

Incentivized

• Adds a second layer to office 365 filtering and often finds things that were missed.
• Built in XDR provides more details on a threat than you'd normally have.
• Overall Easy to use but still very powerfull.
• Built in web filtering is easy to use and helps when users are offsite.

Incentivized

• use AI to review previous false negatives that contributed wrongly in the AI suggestion on the follow alerts
• easily run a script based on values from an hash, ips, path inside the boxes on the behavioral tree
• apply the remediation to a range of endpoint instead to only the endpoint of the current alert
• use ajax for example to update the alert page automatically while actions are happening
• for api have profiles that allow only get actions, or just post on some actions
• create users in bulk

Incentivized

• Apple Mac client is troublesome.
• Policies are clunky and difficult to understand.
• Security Agent dashboard lacks tools needed to remediate problems.
• Technical support was less than satisfactory.

Incentivized

Configuration and support resources provided gave us everything we needed to configure the environment out of the box to meet the various needs of the business.

Incentivized

The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.

Incentivized

Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints. bit the IBM provides a vast support and always there to guide when in need With the majority of our users working in hybrid mode we needed a strong security control that could provide top-class protection with the minimum amount of False Positives (and, of course, of True Positives).

Incentivized

Trend Micro is a leader in Gartner Quadrant for endpoint protection, with the best awards and 3rd party certification about their readiness and capabilities with zero day threat and unknown attacks. The single feature that with the hosted solution you do not need internal resources to get the protection caught up better. Optimization for SMBs is a plus to consider, and as in the name of the solution, there should not be worries once you get things set up and running. It has been a great experience for sure.

Incentivized

• NOCs and SOCs heavily use IBM Security QRadar EDR and IBM Security QRadar EDR reduced labor costs to identify endpoint security threats and the treat remediation
• IBM Security QRadar EDR offers a consistent approach to endpoint threat identification and resolution, reduces enterprise security operations support costs
• In general, IBM Security QRadar EDR enhances enterprise security posture

Incentivized

• It was a step up from what we were using before and has been a solid tool.
• For the number of sites and malicious files blocked I'd say it is a good product at a good price.
• Managing the admin portal and devices has been a huge time saver. Deployment can be via .msi or .exe.

Incentivized