IBM Process Mining

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Process Mining
Score 7.9 out of 10
N/A
IBM Process Mining is a solution that helps businesses of all sizes by improving visibility, efficiency, and compliance in business processes. IBM Process Mining creates a digital twin of an organization's processes by analyzing data from multiple systems. This creates a clear, real-time picture of how the organization's processes function, helping the user to identify inefficiencies and bottlenecks. With process intelligence assisted by AI, it delivers prescriptive recommendations that align…
$4,250
per month per installation
Pricing
IBM Process Mining
Editions & Modules
IBM Process Mining via IBM Cloud Pak for Business Automation SaaS
$4,250
per month per installation
IBM Process Mining for Cloud Paks On-Premises
$33,110
per year per installation
IBM Process Mining Standalone SaaS
$51,000
per year per installation
Offerings
Pricing Offerings
IBM Process Mining
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsUnlock process optimization with IBM Process Mining SaaS: 20GB of storage to manage your process data; 2 Business users and 1 Analyst user for seamless collaboration. Leverage IBM Process Mining On-Premises for full control and flexibility: 3 projects with up to 20 million events; 3 Business users and 1 Analyst user for efficient teamwork; 2 Task Mining Agents to uncover actionable insights from workflows.
More Pricing Information
User Ratings
IBM Process Mining
Likelihood to Recommend
9.3
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
Usability
9.0
(0 ratings)
Support Rating
9.3
(0 ratings)
User Testimonials
IBM Process Mining
Likelihood to Recommend
The data mining used within our organization uncovered many logs, records and unnoticed processes, which resulted in a very detailed visual representation of the end-to-end processes, mapped out in sequence of events. We were able to identify a few bottlenecks which caused delays and deviations in our workflows. In short we were able to iron out the inefficiencies, which helped tremendously in deploying targeted improvements to our internal processes.
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Pros
  • Much more efficiency and control in the final reports.
  • Better budget earnings.
  • We also have the best supervision of the entire process of the company's work, which makes the result clear and effective.
  • We can now see with more certainty all the areas that are underperforming and thus look for solutions.
  • Mining of existing data is available in any application.
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Cons
  • It is not software with good scalability, I do not see improvements in its very advanced constants in its updates.
  • The central structure of this tool has made it difficult to use.
  • Everything works as it should when it is implemented for the development of new projects.
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Likelihood to Renew
I think it is the best process mining software that can currently exist, others are similar, but do not meet our expectations, we will use it for a long time, it is a system that makes us productive with minimal manual effort, the quality of the results they are amazing.
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Usability
The initial integration/configuration is complex and hence takes time. Once integrated it is very easy and nice to use. We can have the analytics with a very user-friendly dashboard. It provides detailed information which helps in finding causes and hence in improvement. I would say it is a very nice and user-friendly tool.
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Support Rating
The customer support team has held our hand in digital transformation journey and provided the best guidance and tools. When contacted they are always ready with effective solution of the raised issue. The team visits the company regularly to audit performance of the application and provide necessary updates. They provides awareness and business risks that might arise from various business engagements and expected risks.
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Alternatives Considered
ibm is more practical than Celonis and ui path process mining because ibm effectively optimized our operation and its Accelerate productivity and less time and reduce error and due to AI its more easier than both. i personally found IBM most trusted and secure and its advance technology makes it morden.
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Return on Investment
  • It provides a great workflow, because it optimizes our processes, since it has adequate artificial intelligence that allows early detection and solution of problems, the acquisition cost is high, but with very promising and easy-to-use functions.
  • Obtaining data information is ideal, since it is an automatic process, it is intuitive and you always get a good productivity, the data analysis is very detailed.
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ScreenShots

IBM Process Mining Screenshots

Screenshot of visualizations that provide analysis on process performance and the associated times and costs, used to automatically discover processes.Screenshot of a visualization that helps locate the best process performance in lead time and costs related to both standard and customized KPIs of running processes to understand where automation will make the biggest impact.Screenshot of analytics that compare a discovered process with a reference process model to locate deviations and their costs, frequency and root cause for targeted fixes.Screenshot of RPA Candidates, that recommends the activities to automated based on ROI and the desired automation level.Screenshot of a simulation comparing as-is and what-if processes to calculate ROI of automation initiatives.