IBM Netcool Network Management vs. OpenNMS Meridian

This tool was integrated with Control-M, so whenever we receive any job failure, long-running job, job not started yet, etc, we receive an alert against it. This tool is also integrated with Maximo where we receive the incidents as well for it. Alert's color was as per the criticality of the job and that makes it very easy for an associate to act on it to resolve. We have the SLAs for the jobs as per the urgency of the jobs.

Incentivized

Large network environments with few types of devices. The system is great but getting all of the MIBs loaded and to try and create unique rules /alarm type. Alarm correlation is doable but it takes too much manual work and XML configuration. I do enjoy the dashboard and surveillance categories.

Incentivized

• This is one of the best monitoring tools.
• Very simple to user.
• Color code makes it very simple as per severity.
• We receive the heartbeat alert every hour that shows the system is running up and fine.
• We have black, red, yellow, and orange color alerts that show the critical, urgent, major, and minor incidents.

Incentivized

• When we used OpenNMS you could download the base package for free and configure it fairly easily for your own environment. You can't beat that kind of price break.
• OpenNMS had a very nice looking GUI that was easily navigated and fairly straightforward to understand and configure.
• There were a wide variety of add-ons available for download and implementation.

Incentivized

• Sometimes color differences of the incidents as per the criticality .
• We don't receive the heartbeat alerts sometimes.
• If the tool is down and we don't receive the alerts on the console we wait for the heartbeat alert and it makes some extra delay in resolving things.

Incentivized

• It takes a fair amount of experimentation to fine tune information collection.
• Configuration can be quite cumbersome with a steep learning curve. It would be nice if more of this could be done via the web dashboard.
• The reliance on Java will put some users off. However, in fairness, it does mean it runs on a wide variety of hardware.

Incentivized

This is one of the essential tools for monitoring. This tool was integrated with Maximo and Control-M in my organization. So whenever any job failed in Control-M, we receive an alert against it in the IBM Netcool/OMNIbus. We receive the alerts in different colors as per the criticality. Black for critical ones(Sev1), red for urgent (Sev2), yellow for major(Sev3), and orange for minor(Sev4). So it makes an easy to operate and act on the alerts as per the severity. This tool is very user-friendly and easy to use. No additional training is required for the tool to operate, just a simple KT is enough.

Incentivized

Although Grafana is in no way an alternative to OpenNMS's full functionality, it can be integrated with other solutions (including OpenNMS itself) to offer the graphing and data visualisation aspects of OpenNMS. In this regard, Grafana is more flexible, and some would say prettier, than OpenNMS's graphing. For the best of both worlds, I'd recommend using them both!

Incentivized

• Color feature of the alerts as per the criticality is the amazing feature.
• Heartbeat alert is also an unique feature.
• No additional training is required to use this tool. just a simple KT is enough.

Incentivized

• We've been able to improve our customers' experience.
• Because we're able to respond to issues quicker, we're able to better meet our SLAs.
• We are able to see smaller problems and address them before they become big problems.

Incentivized