IBM Maximo Application Suite vs. Fiix by Rockwell Automation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Maximo Application Suite
Score 8.4 out of 10
N/A
IBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A
Fiix by Rockwell Automation
Score 7.0 out of 10
N/A
Fiix, from Rockwell Automation since the January 2021, is a cloud-based computerized maintenance management system (CMMS) that aims to help users improve their maintenance activities. Fiix provides a customizable dashboard & reports, work order tracking, automated maintenance scheduling, parts & supplies tracking, offline mobile app, API integrations & preventive maintenance.
$45
per month per user
Pricing
IBM Maximo Application SuiteFiix by Rockwell Automation
Editions & Modules
No answers on this topic
Basic
$45
per month per user
Professional
$75
per month per user
Free
Free
Enterprise
Contact for quote
Offerings
Pricing Offerings
IBM Maximo Application SuiteFiix by Rockwell Automation
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$40 per user, per month
Additional DetailsCustom pricing available for Enterprise and Performance plans.
More Pricing Information
Community Pulse
IBM Maximo Application SuiteFiix by Rockwell Automation
Best Alternatives
IBM Maximo Application SuiteFiix by Rockwell Automation
Small Businesses

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Medium-sized Companies
IFS Applications
IFS Applications
Score 8.0 out of 10

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Enterprises
IFS Applications
IFS Applications
Score 8.0 out of 10

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All AlternativesView all alternativesView all alternatives
User Ratings
IBM Maximo Application SuiteFiix by Rockwell Automation
Likelihood to Recommend
7.7
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
7.9
(0 ratings)
4.0
(0 ratings)
Support Rating
7.2
(0 ratings)
-
(0 ratings)
Implementation Rating
7.3
(0 ratings)
-
(0 ratings)
User Testimonials
IBM Maximo Application SuiteFiix by Rockwell Automation
Likelihood to Recommend
I would recommend Maximo to organizations with the patience and budget for long-term returns. It is not an easy platform to learn at first, but if you invest the time, it pays you back tenfold. It is not for people looking for a simple solution; this is a tool built for serious asset management.
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- Well suited for tracking what work needs to be done that day/week - Well suited to also see what assets need to be maintained - Good for being able to see how often items need to be checked - Not well suited for including pictures into the work order
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Pros
  • Extensive asset tracking and management. IBM Maximo is extremely capable of handling all sorts of assets so you can track every detail and part of the lifecycle of an asset inside an organization.
  • Highly customizable. If the broad array of possibilities inside IBM Maximo still isn't suited for your specific application, it is possible to customize it to a very high degree so it can fit the needs of your organization.
  • Preventive maintenance and services. With IBM Maximo, it is possible to schedule all sorts of preventive maintenance for your equipment, maximizing the uptime of your systems and machinery and minimizing unforeseen events.
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  • Create Work Orders
  • Creates what tasks are overdue
  • Dashboards on where you are with work orders
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Cons
  • IBM Control Desk support is not the best, and if it is present, its assistance is minimal.
  • The importance of documentation is something that IBM Control Desk has also slightly ignored, and it facilitates learning.
  • Conservative in integrating with some other extensions or software.
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  • The UI can be easier to navigate
  • Include new instructional videos
  • Make it more intuitive
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Likelihood to Renew
IBM MAS is the leader in the EAM space. They continue to evolve with the newest technology to stay on the forefront of cutting edge asset management. Their continued international growth and market share demonstrate the effectiveness of the product, its ease of use, and the return on investment of new functionalities.
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Usability
The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
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The UI is a bit dated. Also would be nice if able to include pictures into work orders in a better way. We use Fiix by Rockwell Automations as a way to also include instructions on repeating tasks, making it easier to add step by step instructions would help a lot and with the addition of pictures within the steps.
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Performance
Depends on DB tuning, Query builds etc
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Support Rating
I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
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In-Person Training
As expected, good content and instructions
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Implementation Rating
Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
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Alternatives Considered
SAP Plant Manager. We’re working a lot in critical infrastructure, so in Europe it’s not allowed by law to put asset data in the cloud, especially when it’s connected to geolocation. SAP is moving to the cloud, and IT is a cloud-only solution. So that’s the advantage of Maximo, and that’s why we’re sticking with it.
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I haven't used other solutions, so not sure how it stacks up.
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Scalability
Cognos on its own is a great BI tool, but integration with Maximo is complex and could be better
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Return on Investment
  • A Significant improvement in Tracking and Managing Assets with a History of PM Work Orders, Asset transfers, and maintenance costs linked to procurement and inventory usage
  • Record accurate labor work hours with proper people management while not missing any schedules and appointments
  • With the Cost Management and Budgeting application, it has allowed budget controllers to make timely and proper decisions in preparing budgets, booking costs, track commitments and over commitments, and make deliverable forecasts
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  • Help ensured system is well maintained
  • Prevented items from not being tracked
  • Track hours spent on tasks to better determine headcount
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