IBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
Parallels Device Management
Score 7.0 out of 10
N/A
Parallels Device Management enables users to centrally administer PCs, iPhones and iPads, including Mac management, with a simple plug-in. The vendor states the solution: Extends Microsoft Endpoint Configuration Manager (MECM) for unified device administration. Improves IT performance, reducing duplicate work and incident resolution time. Is straightforward to deploy, requiring no additional infrastructure or training.
Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
We had a medium size fleet of macbook pros that we had deployed and had parallels already installed on them. We looked into a way to standardize and track these devices and started looking into Parallels as a solution to help us with this. Parallels was a good fit due to the fact that most of these machines already had the base system already installed
After attempts to reset a passcode sometimes a phone will become disabled. When a phones IOS is locked their is no way to successfully send a passcode without wiping the phone
Need an easier way to change the email if you create it wrong and the phone is already deployed. Sometimes the selective wipe does not always work as it should.
Rock solid solution with highly accessible support when needed. We do not want to interact with MaaS360 on a daily basis but when an issue occurs we are always able to find resolution due to the various support resources we have access to
Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
Intune claims to be free, but if you need certain features you actually have to pay for it. So the "free" claim does not fly. In addition, pushing policies can take hours with Intune. In comparison with IBM MaaS360, where policies are changed within minutes. The usability and versatility of IBM MaaS360 is no match for Intune
We looked at a product called virtual box to do something similar to what we saw from Parallels but it was much more manual for us to deploy out the tool and we would have had to do a lot more work to manage all the systems we have in the fleet
MaaS360 has helped reduce the costs associated with managing and securing mobile services, like the cost of IT support and the cost of replacing lost devices.
MaaS360 has helped our remote sales team make sure they always have the latest information hence reducing any miscommunication with the customer.
