IBM MaaS360 vs. Microsoft Enterprise Mobility + Security

Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.

Incentivized

Overall it is well suited to a mid size Enviromint with a limited staff. If you have a limited amount of time you can dedicate to solutions then having one that is by default already included in the system and can be managed well then it makes for fast integration with low overhead

Incentivized

• It's a robust and intuitive UEM that it is very easy to use and Install.
• It's easy to protect our data and information on every device.
• Increase mobile security and threat management. Hence improves our cyber security.
• Seamless integration with all our security system to boost our security on all our devices.

Incentivized

• Azure AD Single Sign-On -- this is my favorite feature of EMS + Security. It is easy to setup and MS has simple instructions for most popular cloud services.
• InTune -- the changeover from the old InTune Client/Silverlight Portal has been painful, but once you get Win10 devices setup with InTune, management is a breeze.

Incentivized

• After attempts to reset a passcode sometimes a phone will become disabled. When a phones IOS is locked their is no way to successfully send a passcode without wiping the phone
• Need an easier way to change the email if you create it wrong and the phone is already deployed. Sometimes the selective wipe does not always work as it should.
• Too many alerts.

Incentivized

• Licensing - All Microsoft licensing is unclear
• Admin center organization - things are not all in an expected place
• Clear reporting

Incentivized

Rock solid solution with highly accessible support when needed. We do not want to interact with MaaS360 on a daily basis but when an issue occurs we are always able to find resolution due to the various support resources we have access to

Incentivized

Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence

Incentivized

most features are pretty point and click simple. Some areas that are move detailed require some specialized training and knowledge to be able to navigate and get anything useful out of it. With some basic understanding you can gather tremendous amounts of data and have it available

Incentivized

Never had an outage in 11 years of using this solution

Incentivized

typically very consistent but occasionaly some lag

Incentivized

MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.

Incentivized

The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes

Incentivized

To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.

Incentivized

Intune claims to be free, but if you need certain features you actually have to pay for it. So the "free" claim does not fly. In addition, pushing policies can take hours with Intune. In comparison with IBM MaaS360, where policies are changed within minutes. The usability and versatility of IBM MaaS360 is no match for Intune

Incentivized

Microsoft Enterprise Mobility + Security is better than any of the products I have used that do similar things. There is a huge convenience to all the things Microsoft Enterprise Mobility + Security brings together in one place. Also, the speed and streamlining nature of Intune helps with the management and set up of devices.

Incentivized

Rock solid, consistent solution

Incentivized

• MaaS360 has helped reduce the costs associated with managing and securing mobile services, like the cost of IT support and the cost of replacing lost devices.
• MaaS360 has helped our remote sales team make sure they always have the latest information hence reducing any miscommunication with the customer.

Incentivized

• Increased productivity, including service requests for our customers
• Reduced operational costs, and threat/risk of cyber-attacks

Incentivized