IBM Instana vs. TrackJS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Instana
Score 8.0 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$18
per month per Managed Virtual Server (MVS)
TrackJS
Score 8.0 out of 10
N/A
TrackJS is an error monitoring service for web applications. It provides enhanced stack traces and detailed telemetry for developers to understand how an error happened, how to recreate it, and how to fix it.N/A
Pricing
IBM InstanaTrackJS
Editions & Modules
Essentials
$18
per month per Managed Virtual Server (MVS)
Standard
$75
per month per Managed Virtual Server (MVS)
Self-Hosted
$93.80
per month per Managed Virtual Server (MVS)
No answers on this topic
Offerings
Pricing Offerings
IBM InstanaTrackJS
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$49 monthly page views
Additional Details
More Pricing Information
Features
IBM InstanaTrackJS
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
IBM Instana
-
Ratings
TrackJS
6.5
Ratings
16% below category average
Application monitoring00 Ratings8.00 Ratings
Threshold alerts00 Ratings8.00 Ratings
Predictive capabilities00 Ratings5.00 Ratings
Application performance management console00 Ratings7.00 Ratings
Collaboration tools00 Ratings4.00 Ratings
Application dependency mapping and thresholding00 Ratings7.00 Ratings
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User Ratings
IBM InstanaTrackJS
Likelihood to Recommend
8.5
(0 ratings)
8.0
(0 ratings)
Usability
8.3
(0 ratings)
-
(0 ratings)
Support Rating
4.5
(0 ratings)
-
(0 ratings)
User Testimonials
IBM InstanaTrackJS
Likelihood to Recommend
With enterprise IT assets in a multitude of ecosystems, cloud infrastructures and sometimes still left stuck in a legacy on prem architecture, IBM Instana makes it easy to get the right data to drive development and / or DevSecOps processes with tangible input from the target environment itself.
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If you're not currently doing any JS error tracking or are just getting started, TrackJS is a great solution. If you are looking for a more technical solution, something like NewRelic may be more appropriate - but if the primary user isn't going to be a web developer and you're looking for something that is easier to use, I would recommend TrackJS.
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Pros
  • Collecting Kubernetes and Infra level logs and presenting in easy to understand visuals.
  • Tracing the end-to-end journey of an event and also categorizing by technology and Endpoints
  • Built-in and custom alerts help to monitor almost all of scenarios without much additional configuration.
  • Ability to create Applications to logical group important flows
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  • Easy to use
  • Time report is great
  • Great level of detail
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Cons
  • I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable.
  • The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories.
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  • Price is a bit high
  • More customizable alerts would be great
  • Would love more detail related to site speed
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Likelihood to Renew
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
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No answers on this topic
Usability
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
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No answers on this topic
Support Rating
IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
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No answers on this topic
Alternatives Considered
As a DevOps engineer, I've explored various Application Performance Monitoring (APM) tools, including New Relic for real-time insights, AppDynamics for code-level visibility, Dynatrace for AI-driven monitoring, Datadog for comprehensive observability, Splunk for log management, Stackify Retrace for error tracking, and Raygun for crash reporting. Each tool offers distinct features, and the choice depends on specific use cases, technology stacks, and organizational needs. Thorough evaluations, considering factors like ease of use, integration capabilities, and scalability, help in selecting the most suitable APM solution for effective application monitoring in a DevOps environment.
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TrackJS is less technical and is easier to use than New Relic. New Relic provides more data, but is virtually unusable if you're not technical.
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Return on Investment
  • Let's me monitor and pinpoint issues across multiple critical systems and applications that work in tandem, reducing drastically, the time in identifying root cause and solving the issues.
  • Let's me deep dive into issues found with a lot of detailed information about particular requests , and find proper solutions by my own research or even with Gen AI assistant using Watson.x or you could prompt your AI solution of choice as well.
  • All systems fail at some point, so IBM Instana gives stakeholders ease that large complex and critical systems that affect the very livelihood of people is being observed with pinpoint precision and that issues are addressed promptly and with compass pointing north towards the problem's root cause and solutions.
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  • ROI has been positive. We've identified a few issues that we wouldn't have otherwise found without TrackJS.
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ScreenShots

TrackJS Screenshots

Screenshot of Dashboard of overall quality and website activity.Screenshot of Error impact report shows you the breadth of users and devices affected by an error.Screenshot of Discoverable filtering shows you anomalies in your error data.Screenshot of Error report with enhanced stack traces, inline source code, and telemetry analytics.