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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Box

    Score7.1 out of 10
    N/ABox is an online Intelligent Content Management solution that caters to individual users as well as businesses.

    $21

    per month 3 users (minimum)

    IBM FileNet Content Manager

    Score8 out of 10
    N/AIBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI…N/A
    Pricing
    BoxIBM FileNet Content Manager
    Editions & Modules
    Business Starter
    $7
    per month per user (3 minimum)
    Business
    $20
    per month per user (3 minimum)
    Business Plus
    $33
    per month per user (3 minimum)
    Enterprise
    $47
    per month per user (3 minimum)
    Enterprise Plus
    $50
    per month (billed annually) per user (3 minimum)
    Enterprise Advanced
    Contact us
    per month per user (35 minimum)
    No answers on this topic
    Offerings
    Pricing Offerings
    BoxIBM FileNet Content Manager
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsA discount is available for annual pricing.
    More Pricing Information
    Community Pulse
    BoxIBM FileNet Content Manager
    Considered Both Products
    Box
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    96 Answers
    89%
    Would buy again
    17 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    81 Answers
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    99 Answers
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    68 Answers
    94%
    Implementation went as expected
    15 Answers
    Features
    BoxIBM FileNet Content Manager
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Box and IBM FileNet Content Manager
    Feature
    Box
    6.1
    25 Ratings
    26% below category average
    IBM FileNet Content Manager
    7.9
    23 Ratings
    1% below category average
    Content capture & imaging8.119 Ratings8.419 Ratings
    File sync, storage & archiving9.224 Ratings8.621 Ratings
    Document management6.223 Ratings8.423 Ratings
    Records management5.719 Ratings7.321 Ratings
    Content search & retrieval7.523 Ratings8.221 Ratings
    Enterprise content collaboration8.021 Ratings8.023 Ratings
    Content publishing & creation5.015 Ratings8.720 Ratings
    Security, risk management & information governance6.025 Ratings7.822 Ratings
    Contract lifecycle management5.011 Ratings7.918 Ratings
    Automated workflows5.013 Ratings6.619 Ratings
    Artificial intelligence2.011 Ratings8.116 Ratings
    Mobile support3.022 Ratings6.715 Ratings
    Integration8.022 Ratings8.421 Ratings
    User Ratings
    BoxIBM FileNet Content Manager
    Likelihood to Recommend
    6.7
    (153 ratings)
    8.2
    (23 ratings)
    Likelihood to Renew
    8.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (20 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (29 ratings)
    6.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    5.2
    (17 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BoxIBM FileNet Content Manager
    Likelihood to Recommend
    Box
    I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
    Read full review
    IBM
    Well Suited Scenarios: Regulatory Compliance: IBM FileNet Content Manager is ideal for industries with strict regulatory requirements, such as healthcare and finance. It helps organizations securely manage and retain documents, ensuring compliance with data retention policies. Enterprise Document Management: Large organizations that deal with extensive document volumes benefit from FileNet's document capture, indexing, and search capabilities. It simplifies document management across departments. Less Appropriate Scenarios: Small Businesses: For small businesses with limited document management needs, FileNet may be overly complex and expensive. Simpler, more cost-effective solutions may be a better fit.Simple Document Storage: Organizations primarily seeking basic cloud-based document storage without extensive workflow automation or compliance requirements might find FileNet's capabilities excessive for their needs.
    Incentivized
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    Pros
    Box
    • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
    • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
    • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
    • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
    Incentivized
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    IBM
    • Detailed Audit trials for all document interactions.
    • As our organization grows, so does our data volume, IBM FileNet Content Manager seamlessly scales to accommodate this growth.
    • The search capabilities are powerful and we can quickly find information just by typing a name.
    • The version control feature ensures that every change, edit, or contribution is tracked and documented.
    Incentivized
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    Cons
    Box
    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Incentivized
    Read full review
    IBM
    • IBM FileNet Content Manager's interface is complex and difficult to navigate for some users. IBM should consider improving the user interface to make it more easier and intuitive.
    • IBM FileNet Content Manager may be difficult to integrate with other applications and systems. IBM should consider improving its integration capabilities to ease connectivity with other systems.
    • The wide range of customization make it challenging for users to configure the software to find find their specific needs. IBM should simplify the customization process to make it easier for users.
    Incentivized
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    Likelihood to Renew
    Box
    I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
    Read full review
    IBM
    No answers on this topic
    Usability
    Box
    Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
    Incentivized
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    IBM
    No answers on this topic
    Reliability and Availability
    Box
    Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
    Incentivized
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    IBM
    No answers on this topic
    Performance
    Box
    The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
    Incentivized
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    IBM
    No answers on this topic
    Support Rating
    Box
    I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
    Incentivized
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    IBM
    It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
    Incentivized
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    In-Person Training
    Box
    The in person training was done in house and I helped with the training, people seem to respond well.
    Incentivized
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    IBM
    No answers on this topic
    Online Training
    Box
    The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
    Read full review
    IBM
    No answers on this topic
    Implementation Rating
    Box
    Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
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    IBM
    No answers on this topic
    Alternatives Considered
    Box
    They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
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    IBM
    IBM FileNet Content Manager is a much superior product compared to anything in the market, IBM AI is really great and the ability to automate is really awesome. We also use other IBM products such as RPA and it integrates seamlessly. Compliance is really the USP of IBM FileNet Content Manager
    Incentivized
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    Scalability
    Box
    It's great, as we put more files on there it's done very well.
    Incentivized
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    IBM
    No answers on this topic
    Return on Investment
    Box
    • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
    • Box reduces the risk of sharing a sensitive document to the wrong person via email.
    • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
    Incentivized
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    IBM
    • It really streamline the business processes and reduced the overall approval time across the department.
    • Search for Document is really accurate and easy to search the specific documents.
    • Manage the content is easy
    • Also allow to add non documents related objects
    • API,s are well structured and documented
    • Content Navigator is simple to use
    Incentivized
    Read full review
    ScreenShots

    Box Screenshots

    Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.

    IBM FileNet Content Manager Screenshots

    Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.