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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM ECM

    Score9 out of 10
    N/AIBM Enterprise Content Manager and Enterprise Content Management (ECM) applications enable organizations to manage all forms of content and secure secure data with respect to compliance needs. The platform enables capture, activation, sharing, analysis and governance of unstructured data to lower costs and risk while improving efficiency.N/A
    Pricing
    IBM ECM
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM ECM
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    IBM ECM
    Considered Both Products
    IBM
    Chose IBM ECM
    Our relationship with IBM is long standing. We have been Gold Partners for some time and are viewed by many internal groups as their Go To partner for large ECM deployments. Most of our systems engineers hold multiple certifications as solutions developers. Our clients are …
    Incentivized
    Chose IBM ECM
    Both products are solid choices and have good and bad points. The biggest differences are in the way they scale and the features to help users in remote locations. Documentum handles remote offices with lower overhead at each site, but is more complicated to scale horizontally. …
    Incentivized
    Chose IBM ECM
    The support that IBM provides.
    Incentivized
    Chose IBM ECM
    We also used IBM CMOD (Content management on demand) but IBM CE is integral part of IBM ECM with several features and deployment flexibility. EMC Documentum is also a good alternative but we used IBM ECM because its an IBM shop here.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    IBM ECM
    Small Businesses
    Dashpivot - By Sitemate
    Score9.1 out of 10
    Medium-sized Companies
    Epicor ECM
    Score5.6 out of 10
    Enterprises
    OpenText Content Suite Platform
    Score7.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    IBM ECM
    Likelihood to Recommend
    8.1
    (6 ratings)
    Likelihood to Renew
    8.6
    (6 ratings)
    Usability
    7.3
    (1 ratings)
    User Testimonials
    IBM ECM
    Likelihood to Recommend
    IBM
    Again, I like to think of my association and usage of IBM Case Manager V.5.2. Please keep in mind that this is only one component of the IBM Enterprise Content Management suite of products. I believe IBM Case Manager is an ideal solution for medium to large companies looking to automate lnad
    Incentivized
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    Pros
    IBM
    • It provides easy to use administrative tools to work with the product.
    • Good documentation on the production is available which makes it easier to use.
    • It supports high availability architecture
    Incentivized
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    Cons
    IBM
    • As enterprise and mid-market systems go, the price is highly competitive (especially when you consider what's included in the license). That said, this product is not accessible for small businesses as a self hosted solution. The "Navigator on Cloud" solution is much more accessible, but gives less control over data.
    • To get all the features, there are many moving parts. For large enterprises, this is no problem, and the cloud solution obviates most of these concerns.
    Incentivized
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    Likelihood to Renew
    IBM
    There is no plan to change ECM at organizational level. Replacing products and changing custom applications involves lot of effort
    Incentivized
    Read full review
    Usability
    IBM
    The end-user experience is excellent. The Administration experience needs some more work.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Our relationship with IBM is long standing. We have been Gold Partners for some time and are viewed by many internal groups as their Go To partner for large ECM deployments. Most of our systems engineers hold multiple certifications as solutions developers. Our clients are national and international. The support we receive from IBM has been excellent and our partnership with them on numerous projects has been excellent.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • We have seen our customers realize increased employee efficiency by reducing the amount of time it takes to process a transaction.
    • We have seen improvements in customer service because information can be made more readily available to customer service personnel who are fielding service calls.
    • We have seen improvements in decision making because processing-related statistics are more readily available to the managers who need the input to make quality business decisions that affect the day-to-day operations.
    Incentivized
    Read full review
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