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IBM Datacap vs. OpenText Intelligent Capture

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Datacap

    Score10 out of 10
    N/AIBM® Datacap helps users streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper…N/A

    OpenText Intelligent Capture

    Score9.9 out of 10
    N/AOpenText Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the…N/A
    Pricing
    IBM DatacapOpenText Intelligent Capture
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM DatacapOpenText Intelligent Capture
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    IBM DatacapOpenText Intelligent Capture
    Likelihood to Recommend
    9.6
    (5 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM DatacapOpenText Intelligent Capture
    Likelihood to Recommend
    IBM
    Once highly customized, IBM Datacap can suit any business unit and scenario. To realize accurate knowledge and insight base on business documents, I would emphasize use of IBM Datacap since it has robust OCR tool that ease document capturing.
    Incentivized
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    OpenText
    Well suited for scanning, image processing, and intelligent routing into Documentum
    Incentivized
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    Pros
    IBM
    • Machine learning automates document processing from external applications and sources like scanners.
    • Exporting data with just a click to other content repositories.
    • Redaction of data based on requester role. Therefore, we are able to block irrelevant or sensitive information based on the specification of users.
    Incentivized
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    OpenText
    • Barcode recognition
    • Intelligent decision making and routing
    • Detailed administrator view
    Incentivized
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    Cons
    IBM
    • Supporting documentation is poor
    • UI is old fashioned
    Incentivized
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    OpenText
    • Learning curve can be steep
    • Debugging issues takes multiple clicks
    Incentivized
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    Support Rating
    IBM
    Generally they are very good and reactive to our requests. if we find an issue our error they are quick to add a fix to the next release if needs be.
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    IBM
    It's easier to extract data from documents for analytics, unlike other similar platforms.
    Incentivized
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    OpenText
    No answers on this topic
    Return on Investment
    IBM
    • We have protected and safeguarded business information by redacting documents to ensure that confidential data doesn’t reach to irrelevant business users or cyber attackers.
    • Business procedures automation has been enhanced by IBM Datacap as part of the Cloud pak, which eases workflow and decision management.
    • Being based on modern modular, IBM Datacap allows us to pay for what we use, thus no losses are encountered.
    Incentivized
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    OpenText
    • Bulk scanning of physical records made easy
    • Reduced e-Discovery risk
    • Reporting dashboards on processing data good for visibility
    Incentivized
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    ScreenShots