IBM Cognos Analytics vs. SurveySensum – AI Text Analytics Software
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
IBM Cognos Analytics | Score6.9 out of 10 | N/A | IBM Cognos is a full-featured business intelligence suite by IBM, designed for larger deployments. It comprises Query Studio, Reporting Studio, Analysis Studio and Event Studio, and Cognos Administration along with tools for Microsoft Office integration, full-text search, and dashboards. | $10 per month per user |
SurveySensum – AI Text Analytics Software | N/A | N/A | An AI Text Analytics Software for VOC Analysis that turns customer feedback into actionable insights. SurveySensum’s text analytics software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts. Unlike traditional manual tagging tools, SurveySensum’s… | $374 per month for 1,500 responses |
| IBM Cognos Analytics | SurveySensum – AI Text Analytics Software | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. | ||||||||||||||
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| IBM Cognos Analytics | SurveySensum – AI Text Analytics Software | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
97% Would buy again 65 Answers | No answers on this topic | |
| Delivers good value for the price | ||
93% Delivers good value for the price 56 Answers | No answers on this topic | |
| Happy with the feature set | ||
97% Happy with the feature set 65 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
98% Lived up to sales and marketing promises 42 Answers | No answers on this topic | |
| Implementation went as expected | ||
94% Implementation went as expected 44 Answers | No answers on this topic | |
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| BI Standard Reporting |
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| Ad-hoc Reporting |
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| Data Discovery and Visualization |
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| Access Control and Security |
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| IBM Cognos Analytics | SurveySensum – AI Text Analytics Software | |
|---|---|---|
| Small Businesses | Cyfe Score8.8 out of 10 | No answers on this topic |
| Medium-sized Companies | Zendesk Explore Score8.7 out of 10 | No answers on this topic |
| Enterprises | Jaspersoft Community Edition Score9.7 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| IBM Cognos Analytics | SurveySensum – AI Text Analytics Software | |
|---|---|---|
| Likelihood to Recommend | 7.2 | - |
| Likelihood to Renew | 9.4 | - |
| Usability | 8.1 | - |
| Availability | 8.6 | - |
| Performance | 9.0 | - |
| Support Rating | 10.0 | - |
| In-Person Training | 8.7 | - |
| Online Training | 8.0 | - |
| Implementation Rating | 7.0 | - |
| Configurability | 7.0 | - |
| Data Sharing and Collaboration | 8.6 | - |
| Data Sources | 8.3 | - |
| Ease of integration | 6.0 | - |
| Product Scalability | 8.2 | - |
| Vendor post-sale | 7.0 | - |
| Vendor pre-sale | 7.0 | - |
| IBM Cognos Analytics | SurveySensum – AI Text Analytics Software | |
|---|---|---|
| Likelihood to Recommend |
| No answers on this topic |
| Pros |
| No answers on this topic |
| Cons |
| No answers on this topic |
| Likelihood to Renew |
| No answers on this topic |
| Usability |
| No answers on this topic |
| Reliability and Availability |
| No answers on this topic |
| Performance |
| No answers on this topic |
| Support Rating |
| No answers on this topic |
| In-Person Training |
| No answers on this topic |
| Online Training |
| No answers on this topic |
| Implementation Rating |
| No answers on this topic |
| Alternatives Considered |
| No answers on this topic |
| Scalability |
| No answers on this topic |
| Return on Investment |
| No answers on this topic |
| ScreenShots | IBM Cognos Analytics Screenshots | SurveySensum – AI Text Analytics Software Screenshots |
















