IBM Cloud Backup vs. PowerProtect DD Series

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Cloud Backup
Score 9.5 out of 10
N/A
IBM Cloud Backup is a full-featured, automated, agent-based backup and recovery system managed through the Cloud Backup WebCC browser utility.N/A
PowerProtect DD Series
Score 8.9 out of 10
N/A
PowerProtect DD (a next-generation appliance replacing Dell EMC Data Domain) is a suite of hardware appliances used for data protection, backup, storage and deduplication. PowerProtect appliance offerings are cloud-enabled and vary by organization size, capable of supporting small business and enterprises. PowerProtect appliances are separated into two categories: entry-level to midrange, and enterprise. Entry-Level to Midrange Backup Appliances PowerProtect…N/A
Pricing
IBM Cloud BackupPowerProtect DD Series
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Cloud BackupPowerProtect DD Series
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Cloud BackupPowerProtect DD Series
Features
IBM Cloud BackupPowerProtect DD Series
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
IBM Cloud Backup
8.9
Ratings
5% above category average
PowerProtect DD Series
9.4
Ratings
10% above category average
Universal recovery10.00 Ratings9.00 Ratings
Instant recovery8.10 Ratings9.00 Ratings
Recovery verification9.00 Ratings9.50 Ratings
Business application protection8.10 Ratings9.50 Ratings
Multiple backup destinations9.90 Ratings9.50 Ratings
Incremental backup identification9.00 Ratings9.50 Ratings
Backup to the cloud9.90 Ratings9.50 Ratings
Deduplication and file compression9.00 Ratings10.00 Ratings
Snapshots7.20 Ratings10.00 Ratings
Flexible deployment9.00 Ratings9.00 Ratings
Management dashboard10.00 Ratings9.50 Ratings
Platform support8.10 Ratings9.00 Ratings
Retention options9.00 Ratings9.00 Ratings
Encryption9.00 Ratings9.50 Ratings
Best Alternatives
IBM Cloud BackupPowerProtect DD Series
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Cloud BackupPowerProtect DD Series
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
IBM Cloud BackupPowerProtect DD Series
Likelihood to Recommend
If you are in an industry where you value data, whether customer data, business data or any other type of data that keeps your business running, then you will definitely benefit from IBM Cloud Backup. It is easy, affordable, and offers [the] best security features for your data. Backing up and recovery are easy.
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When used as a backup target PowerProtect DD models offer incredible density and can efficiently replicate to another cloud-based or offsite unit. Most complaints about these have been addressed in software over the years and they are now a intuitive and easily managed backup system. You are not buying a Swiss army knife, you are getting a machine designed for a purpose, use it for that and you will not be disappointed. While they have the ability to serve as a CIFS server, they are not a filer and lack many of the features inherent to filers and are a poor substitute.
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Pros
  • Backup system
  • Recovery system
  • In the cloud
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  • It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
  • DD is very efficient in its use of capacity. It dedupes and compresses very well.
  • It spans to large capacity amounts.
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Cons
  • The product's established prices are an issue.
  • Second, IBM Cloud Backup customer support might be faster.
  • Because IBM Cloud Backup is so automatic, retrieving some data in a power outage might be difficult.
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  • Depending on the model of Data Domain, there is a limit to the number of NFS/SMB threads that can run concurrently. When this limit is reached, the system is slow to respond to client requests.
  • Data Domain support is very slow to turn out new features and bug fixes in their code.
  • OS upgrades are very slow and disruptive.
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Likelihood to Renew
No answers on this topic
DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
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Support Rating
No answers on this topic
Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
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Alternatives Considered
Using IBM Cloud Backup is straightforward since we use several of their products, thus there is a fast and easy connection. In addition, IBM Cloud Backup security is top-notch, well-derived, and simple to use for the protection of businesses everywhere. It's easy for new users and staff alike to get up and running with these programs, thanks to detailed instructions and visuals.
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We already had Avamar in place, and since we have a good ecosystem of Dell Solution suite and wanted to evaluate PowerProtect DD also from that perspective, hence we thought of going ahead with it. We knew the limitations with Avamar and PowerProtect DD were right there from that side of the business.
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Return on Investment
  • Data loss can be expensive, but IBM Cloud Backup has extra an encryption option, which helps us maintain the value of our information.
  • Besides, the amount of data that IBM Cloud Backup can store is almost limitless, making us deal with any form of content that benefits the company.
  • Finally, no data losses due to accidents, which is a great plus for a company.
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  • Positive: The high compression (58.0x) and data reduction (98.3%) have allowed us to optimize the storage for efficient usage.
  • Negative: even after adding capacity, we are running out of space. Adding capacity adds to the overall TCO (e.g. lease cost).
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ScreenShots