IBM Case Manager is a case management product that allows customers to resolve complex cases by providing persistent access to information, workflow, tasks, and analytics.
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TIBCO® BPM Enterprise
Score 7.0 out of 10
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TIBCO ActiveMatrix BPM is a business process management platform with capabilities for process automation, process documentation, human capital management, process patterns, and predictive operations analytics.
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Pricing
IBM Case Manager
TIBCO® BPM Enterprise
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
IBM Case Manager
TIBCO® BPM Enterprise
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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More Pricing Information
Community Pulse
IBM Case Manager
TIBCO® BPM Enterprise
Features
IBM Case Manager
TIBCO® BPM Enterprise
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Case Manager
-
Ratings
TIBCO® BPM Enterprise
10.0
Ratings
20% above category average
Dashboards
00 Ratings
10.00 Ratings
Standard reports
00 Ratings
10.00 Ratings
Custom reports
00 Ratings
10.00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Case Manager
-
Ratings
TIBCO® BPM Enterprise
8.3
Ratings
1% below category average
Process designer
00 Ratings
8.00 Ratings
Process simulation
00 Ratings
7.90 Ratings
Business rules engine
00 Ratings
9.50 Ratings
SOA support
00 Ratings
9.50 Ratings
Process player
00 Ratings
6.70 Ratings
Support for modeling languages
00 Ratings
6.70 Ratings
Form builder
00 Ratings
9.90 Ratings
Model execution
00 Ratings
7.90 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Case Manager
-
Ratings
TIBCO® BPM Enterprise
9.0
Ratings
7% above category average
Social collaboration tools
00 Ratings
9.00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
It's well suited for complex applications in health, banking industries, legal departments that deal with repeatable complex business problems and it allows/provide those authority to case workers to resolve these issues. And I feel IBM Case Manager might not be suitable for organization who deal with less complex problems that can be easily resolved by other business process products.
It is well suited for high-level analytics or real-time integration among multiple applications. But it's powerful and over complicated and expensive for most small and midsize BPM projects. BPM is used for visual data discovery. It also has two stream analytics CEP Platforms. It offers high-level real-time analytics and operational intelligence.
IBM Case Manager provide case builder to build customer solution that create your case types, workflows, relevant document types that connect with cases, and capability of authorizing people to access through different roles.
IBM Case Manager provides lot extensive case REST API which allows applications to integrate with IBM Case Manager and Content Engine.
IBM Case Manager comes with one of the admin client tool which is very easy for an administrator to manage the solution deployments.
Assign work items to set of users. You can assign work to users based on the groups they belong to in the org model or by their position.
Manage user access and privileges, each set of users can perform a set of tasks based on their privileges and we can also restrict the actions for each level of users.
Escalating work items: A user can escalate a work item to a senior user and the matter can be progressed to another level or get closed straight away. The life cycle of work items is stored in the database where it gets reflected in Spotfire reports.
IBM Case manager suites comes with bunch of underlying products, 1. Content Platform Engine, 2. IBM Content Navigator which provide rich user interface and room for customization's, 3. IBM Case Manager admin client, Case builder 4. Extensive Case Manager Rest API 5. User friendly configuration tool for configuring case manager environment and many more. And we feel this is one of the leading product that provides shared service platform.
I selected TIBCO ActiveMatrix BPM because for me it is a fantastic and powerful product that permits me to easily implement complex business processes and offers many tools for monitoring, troubleshooting, and administration. In this product there is all that is needed when you must model a complex business scenario and you must provide a simple mechanism for resubmitting