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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Blueworks Live

    Score8.9 out of 10
    N/ABlueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A

    Zuri

    Score10 out of 10
    N/AZuri headquartered in Sao Paulo offers a BPMS platform for enterprises, providing a drag and drop process designer and workflow building tool.N/A
    Pricing
    IBM Blueworks LiveZuri
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Blueworks LiveZuri
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Blueworks LiveZuri
    Considered Both Products
    IBM
    No answer on this topic
    Zuri
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    28 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    27 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    29 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    23 Answers
    No answers on this topic
    Features
    IBM Blueworks LiveZuri
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Blueworks Live and Zuri
    Feature
    IBM Blueworks Live
    8.3
    33 Ratings
    1% above category average
    Zuri
    9.0
    1 Ratings
    9% above category average
    Dashboards8.018 Ratings9.01 Ratings
    Standard reports9.132 Ratings8.01 Ratings
    Custom reports7.929 Ratings10.01 Ratings
    Process Engine
    Comparison of Process Engine features of IBM Blueworks Live and Zuri
    Feature
    IBM Blueworks Live
    7.7
    33 Ratings
    8% below category average
    Zuri
    9.3
    1 Ratings
    11% above category average
    Process designer8.432 Ratings10.01 Ratings
    Process simulation8.528 Ratings10.01 Ratings
    Business rules engine5.829 Ratings9.01 Ratings
    SOA support7.827 Ratings9.01 Ratings
    Process player8.230 Ratings00 Ratings
    Support for modeling languages7.231 Ratings00 Ratings
    Form builder8.016 Ratings9.01 Ratings
    Model execution7.716 Ratings9.01 Ratings
    Collaboration
    Comparison of Collaboration features of IBM Blueworks Live and Zuri
    Feature
    IBM Blueworks Live
    8.5
    34 Ratings
    1% above category average
    Zuri
    9.0
    1 Ratings
    7% above category average
    Social collaboration tools8.534 Ratings9.01 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of IBM Blueworks Live and Zuri
    Feature
    IBM Blueworks Live
    6.2
    30 Ratings
    27% below category average
    Zuri
    8.0
    1 Ratings
    2% below category average
    Content management6.230 Ratings8.01 Ratings
    Best Alternatives
    IBM Blueworks LiveZuri
    Small Businesses
    Process Street
    Score8.2 out of 10
    IBM Blueworks Live
    Score8.9 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score7 out of 10
    TIBCO® BPM Enterprise
    Score7 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score9.7 out of 10
    IBM Business Automation Workflow
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Blueworks LiveZuri
    Likelihood to Recommend
    8.9
    (37 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.3
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Blueworks LiveZuri
    Likelihood to Recommend
    IBM
    Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
    Incentivized
    Read full review
    Zuri
    Workflow automation where you need business resiliency adjusting processes during time to enhance client experience. Zuri is easy. It allows easy updates on stablished (simple and robust!) processes to enhance the workflow. Operations Eficiency gets focus on reducing the human hours and human errors in communications (e-mails), manuals tasks such as spreadsheets and data treatments, all types of repetitive tasks can be automated. Easy, simple and fast by non technical people. Scenarios where you need to automate workflows to ensure qualify and controlling the progresses and productivity of teams, people and organizations. Dashboards and reports specifically created for my own KPIs and goals. I could benefit from more business intelligence, getting my operations data structured (structurated data) and then used Analytics to better understand where and how to improve my operations to: increase client experience, improve profit margins while I was decreasing costs and waist.
    Read full review
    Pros
    IBM
    • Easy to create process diagrams quickly, while collaborating with others.
    • Create linkages to sub-processes and other workflows.
    • Track activities using metadata such as which IT systems are utilized.
    • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
    Incentivized
    Read full review
    Zuri
    • Workflow automation made simple and fast by non technical people.
    • Hyperautomation (technology and processes orchestration).
    • Visual and intuitive interface developed for citizen developers and IT teams.
    • Accelerate the automation solutions development by IT teams (from simple to complex).
    Read full review
    Cons
    IBM
    • In particular, we have had problems with the availability of the service because the platform frequently crashed.
    • Is not easy to pull some indicators.
    • We would like to be able to see a different interface, long ago with the same.
    • Payment process is not easy.
    Incentivized
    Read full review
    Zuri
    • AI can be slightly improved.
    • Process mining can be slightly improved.
    Read full review
    Support Rating
    IBM
    I have gotten great response for the very few times I needed support.
    Incentivized
    Read full review
    Zuri
    No answers on this topic
    Alternatives Considered
    IBM
    Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
    Incentivized
    Read full review
    Zuri
    We tried other options, saw many demos, some customized, and used some Trials. Zuri was faster and simpler to model processes and activate the automation solutions. Zuri does now require technical knowledge to automate processes. Business people (citizen developers) can easily create their own automations in simple way, in minutes. Despite, Zuri is less expensive. And, it is used by entire organization, not only IT teams. Although IT teams have the governance (full governance and control - including auditing reports ready in clicks) the business people are on the spot too. IT teams use it to accelerate (faster and better, more controlled!) automation solutions (from simple to complex - all with drag and drop feature) the business people (Sales, Marketing, HR, Suppliers, Logistics...) they can easily automate their processes without the waiting time until IT team can deliver what is needed today.
    Read full review
    Return on Investment
    IBM
    • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
    • Now, most things are automated; we can quickly know when a product will be in low stock.
    • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
    Incentivized
    Read full review
    Zuri
    • ROI was around 7 to 9x the second option we had.
    • Less expensive than other BPMS tools (options), very fast to implement.
    • Additionally, this is a BPMS tool that is used by all organization, not only IT teams.
    • Democratized expertise on automation leaving IT team free for more strategic projects rather than creating processes/workflow automation solutions for businesses teams.
    Read full review
    ScreenShots

    IBM Blueworks Live Screenshots

    Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.