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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Blueworks Live

    Score8.9 out of 10
    N/ABlueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A

    Miro

    Score9.2 out of 10
    N/AMiro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro’s AI capabilities keep teams in the flow of work, and scale shifts in ways of working.

    $10

    per month per user

    Pricing
    IBM Blueworks LiveMiro
    Editions & Modules
    No answers on this topic
    1. Free - To discover what Miro can do. Always free
    $0
    2. Starter - Unlimited and private boards with essential features
    $8
    per month (billed annually) per user
    3. Business - Scales collaboration with advanced features and security
    $16
    per month (billed annually) per user
    4. Enterprise - For work across the entire organization, with support, security and control, to scale
    contact sales
    annual billing per user
    Offerings
    Pricing Offerings
    IBM Blueworks LiveMiro
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Monthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
    More Pricing Information
    Community Pulse
    IBM Blueworks LiveMiro
    Considered Both Products
    IBM
    No answer on this topic
    Miro
    Chose Miro
    Miro is better for initial brainstorming and process visualization sessions.
    Blueworks is better for detailed workflow diagrams of technology integrations for example. Also for tracking meta data associated with process steps.
    Incentivized
    Chose Miro
    Each of the applications listed above seems to serve a specific purpose-creating infographics, charting out a process, brainstorming. I appreciate that Miro can essentially allow you to complete all of those things in place.
    Incentivized
    Chose Miro
    Makes global collaborations so much easier, great interface easy to get up and running
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    28 Answers
    97%
    Would buy again
    5762 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    27 Answers
    98%
    Delivers good value for the price
    3761 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    29 Answers
    98%
    Happy with the feature set
    5798 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    98%
    Lived up to sales and marketing promises
    2278 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    23 Answers
    97%
    Implementation went as expected
    2430 Answers
    Features
    IBM Blueworks LiveMiro
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Blueworks Live and Miro
    Feature
    IBM Blueworks Live
    8.3
    33 Ratings
    1% above category average
    Miro
    -
    Ratings
    Dashboards8.018 Ratings00 Ratings
    Standard reports9.132 Ratings00 Ratings
    Custom reports7.929 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of IBM Blueworks Live and Miro
    Feature
    IBM Blueworks Live
    7.7
    33 Ratings
    8% below category average
    Miro
    -
    Ratings
    Process designer8.432 Ratings00 Ratings
    Process simulation8.528 Ratings00 Ratings
    Business rules engine5.829 Ratings00 Ratings
    SOA support7.827 Ratings00 Ratings
    Process player8.230 Ratings00 Ratings
    Support for modeling languages7.231 Ratings00 Ratings
    Form builder8.016 Ratings00 Ratings
    Model execution7.716 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of IBM Blueworks Live and Miro
    Feature
    IBM Blueworks Live
    8.5
    34 Ratings
    1% above category average
    Miro
    -
    Ratings
    Social collaboration tools8.534 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of IBM Blueworks Live and Miro
    Feature
    IBM Blueworks Live
    6.2
    30 Ratings
    27% below category average
    Miro
    -
    Ratings
    Content management6.230 Ratings00 Ratings
    Best Alternatives
    IBM Blueworks LiveMiro
    Small Businesses
    Process Street
    Score8.2 out of 10
    Lucid Visual Collaboration Suite
    Score8.5 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score7 out of 10
    Lucid Visual Collaboration Suite
    Score8.5 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score9.7 out of 10
    Lucid Visual Collaboration Suite
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Blueworks LiveMiro
    Likelihood to Recommend
    8.9
    (37 ratings)
    9.2
    (5571 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (149 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (104 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (16 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (15 ratings)
    Support Rating
    8.3
    (5 ratings)
    7.5
    (46 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3586 ratings)
    Configurability
    -
    (0 ratings)
    7.9
    (9 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (3934 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (15 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.2
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.8
    (5 ratings)
    User Testimonials
    IBM Blueworks LiveMiro
    Likelihood to Recommend
    IBM
    Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
    Incentivized
    Read full review
    Miro
    Miro is the ideal tool where a highly collaborative environment is needed in order to be productive. Projects or ideas that are complex and require input from many people all at once are where Miro really shines. Where Miro is not ideal is when it becomes the 'source of truth' for information. Because it is very collaborative and editable by all, it's not the right tool for maintaining comprehensive information, or 'south of truth' IE project plan commitments etc.
    Incentivized
    Read full review
    Pros
    IBM
    • Easy to create process diagrams quickly, while collaborating with others.
    • Create linkages to sub-processes and other workflows.
    • Track activities using metadata such as which IT systems are utilized.
    • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
    Incentivized
    Read full review
    Miro
    • Especially useful project planning with functions like whiteboard and great collaboration features.
    • Miros presentation mode is great for walking people through and explaining a concept.
    • If someone can’t join a meeting, we record a Talktrack. Its like a mini-presentation that people can watch later. Can be extremely useful at times.
    Incentivized
    Read full review
    Cons
    IBM
    • In particular, we have had problems with the availability of the service because the platform frequently crashed.
    • Is not easy to pull some indicators.
    • We would like to be able to see a different interface, long ago with the same.
    • Payment process is not easy.
    Incentivized
    Read full review
    Miro
    • When using the find functionality to locate an item in a Miro board, I do not like that it keeps my previous searched term. Other programs, like Excel, do this but they have it so that you can easily overwrite the previously-searched term.
    • It would be helpful if you could search by a particular frame, instead of the entire board. For our quarterly backlog review, we often have items that carry over, so there are duplicates on the board. Being able to search by a frame would make this easier.
    • Understanding who can access a board is not always clear to me.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    Miro
    I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Miro
    My rating for Miro is 10 because it has delivered excellent outcomes for my team. We can now plan in real time before taking any action, and anyone can participate in the plans we are creating to boost our company's sales. We all have good plans and strategies for the target audience, so most team members are able to create a good incentive
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    Miro
    I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
    Incentivized
    Read full review
    Performance
    IBM
    No answers on this topic
    Miro
    Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
    Incentivized
    Read full review
    Support Rating
    IBM
    I have gotten great response for the very few times I needed support.
    Incentivized
    Read full review
    Miro
    We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
    Incentivized
    Read full review
    Online Training
    IBM
    No answers on this topic
    Miro
    There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Miro
    Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
    Incentivized
    Read full review
    Miro
    We tested every product, but the biggest problem we encountered was that most of them required plugins in order to centralize all of our work. Other problems included the products' excessive price, which was higher than Miro's. Last but not least, Miro offered us an all-in-one solution.
    Incentivized
    Read full review
    Scalability
    IBM
    No answers on this topic
    Miro
    Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
    Incentivized
    Read full review
    Return on Investment
    IBM
    • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
    • Now, most things are automated; we can quickly know when a product will be in low stock.
    • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
    Incentivized
    Read full review
    Miro
    • Helped to minimise the use of multiple softwares and applications for several different workflows.
    • Miro has enhanced overall productivity and project quality through intensive discussions and brainstorming sessions.
    • A great choice in terms of ROI as Miro offers a wide range of capabilities and features.
    Incentivized
    Read full review
    ScreenShots

    IBM Blueworks Live Screenshots

    Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.

    Miro Screenshots

    Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.