IBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.
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Mattermost
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Pricing
IBM B2B Cloud Services
Mattermost
Editions & Modules
No answers on this topic
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Offerings
Pricing Offerings
IBM B2B Cloud Services
Mattermost
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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More Pricing Information
Community Pulse
IBM B2B Cloud Services
Mattermost
Features
IBM B2B Cloud Services
Mattermost
Project Management
Comparison of Project Management features of Product A and Product B
IBM B2B Cloud Services
8.2
Ratings
6% above category average
Mattermost
8.3
Ratings
7% above category average
Task Management
8.70 Ratings
7.00 Ratings
Gantt Charts
7.90 Ratings
8.40 Ratings
Scheduling
8.70 Ratings
8.40 Ratings
Workflow Automation
8.70 Ratings
7.40 Ratings
Mobile Access
6.60 Ratings
9.10 Ratings
Search
8.40 Ratings
8.90 Ratings
Visual planning tools
8.60 Ratings
9.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
IBM B2B Cloud Services
8.4
Ratings
6% above category average
Mattermost
8.4
Ratings
6% above category average
Chat
7.80 Ratings
9.20 Ratings
Notifications
8.70 Ratings
8.40 Ratings
Discussions
8.60 Ratings
8.80 Ratings
Surveys
8.00 Ratings
8.90 Ratings
Internal knowledgebase
9.50 Ratings
6.10 Ratings
Integrates with GoToMeeting
7.00 Ratings
8.90 Ratings
Integrates with Gmail and Google Hangouts
8.00 Ratings
8.70 Ratings
Integrates with Outlook
9.60 Ratings
8.30 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Improve responsiveness by supporting any data type or format with over 300,000 pre-connected trading entities. Fast implementations and lower start up costs provided by IBM B2B Cloud Services solutions. One solution to help you consolidate disparate file transfer activity and facilities, making them easier to integrate with your internal systems
Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to
The learning curve is steep on this product. My group had to do a lot of training to feel like we were up to speed on the product.
I would definitely recommend some in-house training for employees about to use this product. This will help employees get the most out of the product for a better ROI.
The user interface could use a refresh. Seems to be a bit stale compared to a few other products we looked at.
Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
We went with IBM B2B Cloud Services because we felt that IBM has a very long track record of delivering enterprise-ready solutions to their customers. IBM professional services came in and clearly explained how they would help us integrate our current business process into the IBM B2B Cloud Services product. This gave us the confidence and trust to go with IBM over a lesser-known competitor.
Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence.
The platform is adaptive to storage data center outages in case our cloud storage provider goes away, Mattermost still works with our local database. However, files couldn't be shared. We can switch storage to local temporarily; that's a benefit. Later it all syncs up to main storage.
When our team switched to Mattermost from paid solutions, we had much savings and access to unlimited past messages and storage quota (we use our cloud storage provider)
We have better visibility of our tools and other products running adjacent to Mattermost due to integration capability. We use it for notifications/ updates sent from other products.
