IBM B2B Cloud Services vs. Liferay Digital Experience Platform (DXP)

Improve responsiveness by supporting any data type or format with over 300,000 pre-connected trading entities. Fast implementations and lower start up costs provided by IBM B2B Cloud Services solutions. One solution to help you consolidate disparate file transfer activity
and facilities, making them easier to integrate with your internal
systems

Incentivized

Lifeary Digital Experience Platform(DXP) is well suited for long meeting, personalisation of data , customer data and customer management in any circumstances. The things in here that are less appropriate are that the picturiastion will be much better. Have individual databases for individual programs and the list of client should be listed systematically.

Incentivized

• The product works well with CRM packages like Microsoft CRM.
• It provides a well designed, automated system of marketing communications with limited interactions from staff.
• The system works very well with different types of platforms including mobile web services.

Incentivized

• User management
• Security and access management
• WYSIWYG

• The learning curve is steep on this product. My group had to do a lot of training to feel like we were up to speed on the product.
• I would definitely recommend some in-house training for employees about to use this product. This will help employees get the most out of the product for a better ROI.
• The user interface could use a refresh. Seems to be a bit stale compared to a few other products we looked at.

Incentivized

• It requires technical expertise and the right people to achieve customization.
• There is little documentation available for certain functions that make them a bit complex to master.
• The SSL function for login.

Incentivized

We are currently using Liferay Portal and plan to keep using it.

We went with IBM B2B Cloud Services because we felt that IBM has a very long track record of delivering enterprise-ready solutions to their customers. IBM professional services came in and clearly explained how they would help us integrate our current business process into the IBM B2B Cloud Services product. This gave us the confidence and trust to go with IBM over a lesser-known competitor.

Incentivized

Alfresco: Very good CMS but not good for presentation or front end technology. Portofino: Not much scalable and high available CMS. eXo Platform: Slowly growing in market but not mature community like Liferay and less support from community. Microsoft SharePoint: Proprietary Software from Microsoft. Nuxeo ECM Platform: Picking up the market but not mature community and support from the community.

• Positive - Good transparency
• Positive - Good sharing capabilities
• Negative - Not able to support large datasets

Incentivized

• Can reduce IT costs eventually.
• Increases upfront costs due to technical knowledge needed for initial setup and maintenance.
• Hard to analyze ROI until after it's totally implemented.

Incentivized