IBM Aspera on Cloud vs. WeTransfer

In one specific situation I had to quickly transfer about ten files really fast that were really large but my colleague from another company only had Aspera and it worked so well with no errors and was so fast. It was really helpful to get our promo done with our strict deadline.

Incentivized

It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!

Incentivized

• Ease of use: the Graphical User Interface doesn't require technical know-how to operate
• Delivery Receipts: this allows us the confidence to know our files have reached our customers
• Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons.

Incentivized

• WeTransfer is very fast for uploading & downloading.
• WeTransfer allows you to see if the document was opened by the recipient & how many times.
• WeTransfer allows you to password protect documents.
• WeTransfer is extremely secure & safe to use.

Incentivized

• Track upload/download usage OVERALL to know how much space is left
• Track cloud storage overall to know how much space is left
• More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive)

Incentivized

• The price for Pro is a bit high.
• A way for free users to save an address book.
• The offline app isn't as robust as the web client.

Incentivized

My experience with Aspera applications and with other vendors. My score will go to 8 as soon as AoC's Files App has the Search Through Sub-folders feature. We want to remove Aspera Shares, which has an older inefficient user interface.

Incentivized

As noted previously, sometimes it can take more than once to upload and share a file if you are using Chrome. It doesn't happen often but of course it always seems to when we are on a really tight deadline. It just takes patient in those cases

Incentivized

WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.

Incentivized

The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.

Incentivized

I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.

Incentivized

The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.

Incentivized

These cloud storage products deliver sufficient space to store data and access and have an array of ways to transfer this data and keep it secure. IBM Aspera on Cloud focuses on the transfer and makes it a lot faster mainly due to its patented tech and altered UDP protocol. Since most of production code uses IBM services, it was natural to go with IBM Aspera on Cloud.

Dropbox is too complex and unreliable to use. I have had many headaches with files not downloading properly, going missing or not opening. I have to spend a lot of time to figure out what I need to do. And just as you think you have everything under control, you set up a nice work environment with organized folders, you realize your storage space is up anyway! Since I've discovered WeTransfer, I never went back to Dropbox.

Incentivized

• IBM Aspera has allowed us to scale our file-based deliveries to several terabytes across thousands of assets per month.
• IBM Aspera has allowed us to deliver reliably without many issues, increasing operational efficiency.
• IBM Aspera has allowed us to deliver materials on time, which has had a direct and positive impact on our content consumption.

Incentivized

• I haven't paid for this software personally, so I'm not sure, but $12/month is very reasonable if you are constantly sharing files.
• WeTransfer is fairly professional, so in my opinion, links sent to clients look more professional than using a link from Google Drive or Dropbox.

Incentivized