ibi WebFOCUS vs. Klipfolio Klips

WebFOCUS is a good comprehensive tool for BI for companies. I feel that scenarios where you want the user to interact and be able to ingest data in different formats would be a good use of the tool. Performing data discovery is easier with InfoAssist, especially the most recent versions, and allows users to customize their views and provide comments.

Incentivized

It's
a piece of software that's capable of almost anything. Dynamic variables can be
changed in real-time via the interface's UI/UX and UI/UX customizations. As a
result, it can always keep its database up-to-date and obtain the most current
information from a variety of sources. The Klip customer service team is
extremely friendly and helpful. Every time a problem with the Klip setup
arises, they're there to help. As a result of their activities, they try to
work with the group's experience.

Incentivized

• Webfocus reports all have the option to export to Excel. The excel spreadsheet is always very organized and clean, and the information is very easy to read.
• Webfocus is able to maintain data from years prior. We can look up what we featured in catalogs and all the sales history attached with it.
• Webfocus is able to provide support to a variety of departments. For example, our buying team uses it for planning in advance and our marketing team uses the tool to see how categories and products as the selling

Incentivized

• Dashboard design. Super simple and easy to set up, move and size components, and display.
• Klip creation. This is report/chart creation. Klipfolio straddles the line well between ease-of-use and robust capability for data crunching and visualization.
• Data sync. I have had very few data sync issues. The sync just works and it is very light-weight on API calls.
• Multiple data source formats. You can make data sources in JSON, Summarized View, and Detailed View.
• Modeled data sources. You can create modeled versions of any data source, which allows you to lock in data formats, add columns (including formula columns), and more.
• Team permissions. I have been able to set team permission sets and use that to display the given dashboards around the office. With this, I can control who has access to which data.
• Chart options. There is a great selection of chart types to choose from.
• Great support. Their support staff has always been very responsive—almost always immediate. I have always been able to resolve my issues with them.

Incentivized

• The Developer Studio has some bugs. I've faced errors where swapping between our DEV and PROD servers causes that the software stops responding.
• Easy to find documentation and examples. WebFOCUS has some help with this but it'd be better to provide more real life examples.
• Sometimes it's harder to code the graphical interface of the report because of the HTML styling.

Incentivized

• Onboarding. The process of setting up a new client for a dashboard can be a little tedious.
• File size upload and third-party integrations. I have been limited to the size of the .csv file we were uploading but we were able to find a workaround.

This software is deeply engrained with my organization and has become a tool that would not easily be replaced without spending more money and resources to get the same results. License cost is comparable to other report writing tools and the capabilities are greater than the competition without having to buy multiple apps to do the same thing.

Incentivized

Best BI tool/product I have used. The others don't compare overall. Some can look fancier, but when you actually use them with large data and data from numerous systems/sources that is where most of the competition falls away. I also don't like downtime. I have basically none for a large user base with WebFocus. Even SAP Crystal Reports went down for 4 days once - 4 days because the admin password got locked out due to a glitch and we had zero reports for 4 days. WebFocus has never had more than a few minutes of downtime. It's like a tank that just keeps rolling. There is no other choice for reliable BI.

Incentivized

My initial impressions of the software have been extremely positive. There are YouTube tutorials that explain how to make klips. The intuitive design of the UI It appears that everything in this software has been thoroughly tested to create all the visualizations that can be imagined as well as the user input controls that allow users to have exactly the data they want to be displayed in seconds, considering the various functions and formulas available in the Excel integrations and the extensive list of other services that can be integrated.

Incentivized

Tracking availability formally for almost two years and we are at 99.8%

Incentivized

They have extremely knowledgeable techs that I have worked with over the years. Some have actually become really good friends of mine. I see them often at local user groups and when we show them how we are using their tools to save millions of dollars throughout the company

Incentivized

It provides all the necessary information to be able to carry out the analysis of any type of business, to know how money is managed virtually, what to do to have greater visibility, in addition to being a platform that is always accessible and allows continuous and efficient work.

Incentivized

It's hit and miss, the last class was overcrowded and people were having trouble connecting which took up much of the time. Instructors vary

Incentivized

Plan ahead on what data will be accessible and the type of security required on the database and if you will want to use security that is built into the software. It is worth consulting with the vendor on what your plan is and how they recommend you proceed in order to get results you are happy with.

Incentivized

None at all; just be sure of what information you will need for working.

Above average. Feature wise [Information Builders WebFOCUS] stands out. User friendliness is OK. It can handle the most complex tasks and its extensions with for example R make it extremely versatile. Support is lagging in western Europe, although i am more than happy with current level. With takeover by tipco it remains to be seen how European strategy will evolve

Incentivized

It was clear that Klipfolio had the edge in terms of the number of third-party connectors and templates available, allowing us to quickly be up and running with various API integrations and visually stunning designs in only an hour. It was a no-brainer for us, and we're glad we went with them instead of the other options.

Incentivized

• We are not yet a success story. Though we've been implementing WebFOCUS for over a year, we have very few products in our Production portal. Of course, this is not all the responsibility of Information Builders, but we were ill-advised by our 'training coordinator' in our training of staff and coming up to speed with the tools has been very slow.
• Once skilled analysts and professional IT staff achieve a grasp of the products, they are able to very quickly create polished and well-received products.
• The DW/BI project has helped us to establish standards and protocols of communication that will allow us to more quickly meet knowledge transfer requirements

• Klipfolio not only delivers great-looking dashboards, but it makes our agency look awesome to our clients!
• Klipfolio is one of the few platforms that we have implemented where the minimal investment has consistently provided maximum results in the return on our investment.
• Not only had Klipfolio proven to be a fiscally smart - money-saving - move, but has also proven to be a great time saver as well.
• Thanks to Klipfolio we spend less time having to pull data and have more time to analyze and strategize for our reporting and recommendations to our clients.

Incentivized