ibi iProcess (discontinued) vs. SAP NetWeaver BPM

iProcess is a perfect BPM tool that has been able to solve complex business problems and situations, but with time newer and easier to use tools have also been developed by competing companies and thus this tool needs to evolve with the competition. Newer and more easy to use tools are also available from TIBCO as well such as AMX BPM.

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It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.

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• Performance. TIBCO iProcess is the most performant BPM I've even seen.
• Manage large workloads. It can handle tens of thousands users and groups, hundreds of thousand or million live cases.
• It can also manage very large and complex process definitions.
• Very stable, once you get your business process up and running it is very stable.

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• Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
• Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
• A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.

• It is complex to use.
• The official support for the tool is not available anymore through TIBCO.

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• Live readings would be nice.
• Easier to maneuver
• Work with all systems with the press of one keystroke

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As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency

It integrates all the BPM principles along with the great user interface and independent modules and engines. All the modules are separate and stand alone and thus provides easier understanding and ease of support.

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We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.

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iProcess is a previous generation product, it lacks OSGi and cloud so it is seen as "old". Due to this, it is difficult to choose new installations. All other options seem shiny in comparison. But regarding performance and stability, it is still unsurpassed.

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I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.

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• Numbers are difficult to crunch, the best impact is that you always know the status of a single business case and the system runs fast and smoothly; your users will forget what waiting is.
• Case tracking is perfectly accurate, having that you can extract statistical data and predict and optimize your business very accurately.
• TIBCO iProcess administrators must be quite skilled; that increases your overall costs so the ROI will be delayed a bit.

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• Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
• Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow

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