ibi iProcess (discontinued) vs. Pipefy

TIBCO iProcess is a very nice option if your process is large, complex, has a lot of cases (instances) or huge number of users. It is really performant. Also thanks to "Technology plug-ins" add-in it has wonderful integration with TIBCO Buinessworks, what opens you BPM to any kind of external system integration. But if you are managing only small, local, departmental processes it feels too big and too complex, there are other more suitable products.

Incentivized

Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.

Incentivized

• Performance. TIBCO iProcess is the most performant BPM I've even seen.
• Manage large workloads. It can handle tens of thousands users and groups, hundreds of thousand or million live cases.
• It can also manage very large and complex process definitions.
• Very stable, once you get your business process up and running it is very stable.

Incentivized

• Flexibility on process management.
• Internal automations and connections to different data bases and boards.
• Easily connection with external programs through API's.

Incentivized

• It is complex to use.
• The official support for the tool is not available anymore through TIBCO.

Incentivized

• I would like to be able to add a due date without a time attached.
• I would like to see completed tasks be deleted after a set amount of time.

Incentivized

It integrates all the BPM principles along with the great user interface and independent modules and engines. All the modules are separate and stand alone and thus provides easier understanding and ease of support.

Incentivized

Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept

Incentivized

iProcess is a previous generation product, it lacks OSGi and cloud so it is seen as "old". Due to this, it is difficult to choose new installations. All other options seem shiny in comparison. But regarding performance and stability, it is still unsurpassed.

Incentivized

We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.

Incentivized

• Tibco iProcess has helped automate numerous processes and reduced manual intervention to a minimal.
• High ROI.

Incentivized

• We were able to register and manage over 5 thousand transactions in the first 2 years of our startup.
• It compiled more than 5,000 contacts for present and future campaigns.
• It's the back office for our startup.

Incentivized