Ibexa DXP vs. RWS Tridion Sites

Ibexa is very good if you deal with content. It can be easily connected to other platforms. Also, the client support is awesome. You can easily reach out to Ibexa directly and they will listen to your needs and provide help.

SDL Tridion works well for organizations with a large website with a lot of content to continuously create and manage. The use of page templates and component presentations makes creating new pages fairly straightforward. It can be a little cumbersome when it comes to trying to "break from the norm" and build web pages that are outside of the template-driven format; however, there are ways around this to create pages that break away from the normal page-template format of the website. In this regard, SDL Tridion can be pretty flexible, allowing us to create a lot of custom functionality to keep up with constantly changing web trends.

• Block technology is by far one of my favorite features of the tool. This allows us to quickly layout content in a unique manner with a variety of display options.
• Micro Shareable content blocks allow users to quickly share our content across the web and drive more relevant traffic back to our site.
• Reusable content blocks allow for better management of content throughout the site, ensuring accuracy with a simple update.

• Makes it easy to spin up a new site quickly
• Allows for numerous users to work on the same site without conflicting with each other's changes
• Allows you to unpublish changes or revert to old versions if you make a mistake
• Allows you to time publishing actions (for example, you can set it to happen overnight)

Incentivized

• Small number of development partners in North America.
• We find the editorial interface still a bit simplistic. Our editors are accustomed to very sophisticated “drag and drop” wysiwyg editing tools. Ibexa DXP still has a way to go to meet their expectations.
• Set up is bit complex. Spinning up a new site takes longer than you'd expect.

• If you are hoping to orbit the planet with a CMS, Tridion is built to leave the solar system. It is a very very powerful solution built for very serious enterprise businesses in hope of robust capabilities, which could be good or bad.
• Supporting business users is a hefty lift and requires significant training and regular retraining, and support.
• It's a niche solution that originally came out of Europe and was largely unknown in America. But today it's growing in popularity across the United States.
• Finding capable support, and developers specializing in Tridion capabilities isn't always easy. And 8 years ago it was nearly impossible, involving finding European developer support shops in order to get the assistance needed. This is changing though and American developer firms are becoming more widely available.

Incentivized

Very happy with current relationship and websites

Incentivized

I am giving this a semi-high rating because we have already got Tridion up and running and we are still in the process of moving the sites over to Tridion. It is unlikely we will be moving things to a new CMS AGAIN in the near future as the cost to get Tridion was high.

A lot of great features, easy to jump in and use for experienced CMS editors. However, the more "page builder" type features are not up to par with other, newer and more modern CMS's. They receive an A for the effort to bring modern features into an older system, but they could have been handled better.

The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.

They are directly reachable and help you to deal with other services, e.g. if would like to set up a CDN for China or if you would like to integrate a tool like HubSpot. If there is anything you are missing, they help you to find a workaround until they can deliver such items - like local language versions.

The partner selected makes a significant impact on the usability and experience

Incentivized

Incentivized

Interwoven teamsites, Documentum, Adobe - teamsites and documentum are old and limited. Adobe rocks but I like where I am and Tridion does a lot of the same things. No need to reinvent the wheel or move to a lateral product.

• Overall, Ibexa DXP has met all of our business requirements. I can’t think of anything we haven’t been able to accomplish with Ibexa DXP.
• We do see it as a bit expensive to own and operate. Licensing is a bit pricey.
• Ibexa has stood by [its] product. They have been responsive to all of our requests. That's made a difference in the day-to-day support of the product.

• SDL is a very complex system. Creating custom components by external vendors turned out to be expensive.
• The learning curve is very slow, so training takes a lot of time and cost.
• The revamped corporate site looks clean, modern, and is mobile-friendly.

Incentivized