HYPR vs. SAP Customer Data Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HYPR
Score 10.0 out of 10
N/A
HYPR, from the company of the same name in New York, is a passworldless authentication solution designed to prevent phishing, fraud, and friction, and make it easier for businesses to eliminate passwords and deliver fast login experiences with the push of a button.N/A
SAP Customer Data Solutions
Score 8.2 out of 10
N/A
The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
Pricing
HYPRSAP Customer Data Solutions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HYPRSAP Customer Data Solutions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HYPRSAP Customer Data Solutions
Features
HYPRSAP Customer Data Solutions
Tag Management
Comparison of Tag Management features of Product A and Product B
HYPR
-
Ratings
SAP Customer Data Solutions
7.8
Ratings
6% below category average
Tag library00 Ratings7.80 Ratings
Tag variable mapping00 Ratings7.70 Ratings
Ease of writing custom tags00 Ratings7.80 Ratings
Rules-driven tag execution00 Ratings7.80 Ratings
Tag performance monitoring00 Ratings7.90 Ratings
Page load times00 Ratings8.00 Ratings
Mobile app tagging00 Ratings7.60 Ratings
Library of JavaScript extensions00 Ratings7.70 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
HYPR
-
Ratings
SAP Customer Data Solutions
7.9
Ratings
4% below category average
Standard visitor segmentation00 Ratings7.90 Ratings
Behavioral visitor segmentation00 Ratings8.00 Ratings
Traffic allocation control00 Ratings7.60 Ratings
Website personalization00 Ratings8.10 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
HYPR
-
Ratings
SAP Customer Data Solutions
7.9
Ratings
7% below category average
Account Scoring00 Ratings7.60 Ratings
Customer Data Governance00 Ratings8.10 Ratings
Data Connectors00 Ratings7.80 Ratings
Data Enhancement00 Ratings7.90 Ratings
Data Ingestion00 Ratings7.70 Ratings
Data Storage00 Ratings8.10 Ratings
Data Visibility00 Ratings7.80 Ratings
Event Data00 Ratings7.70 Ratings
Identity Resolution00 Ratings8.20 Ratings
Best Alternatives
HYPRSAP Customer Data Solutions
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.5 out of 10
Medium-sized Companies
Cisco Duo
Cisco Duo
Score 9.5 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.5 out of 10
Enterprises
Cisco Duo
Cisco Duo
Score 9.5 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HYPRSAP Customer Data Solutions
Likelihood to Recommend
10.0
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Availability
-
(0 ratings)
8.9
(0 ratings)
Performance
-
(0 ratings)
7.3
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Online Training
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
7.3
(0 ratings)
Configurability
-
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
4.5
(0 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(0 ratings)
User Testimonials
HYPRSAP Customer Data Solutions
Likelihood to Recommend
Hypr is perfect for an office environment where security is paramount. Hypr give staff confidence and is a modern approach to keeping end users secure. Hypr 2fa can't be used when offline. (this is the same for other products in the market though. Hypr has amazing support if you ever need to reach out.
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It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
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Pros
  • Adds security to our network by removing passwords which can be compromised.
  • Increases our security posture when applying for cybersecurity coverage.
  • Ease of use for end users - staff love it.
  • Hypr is modern, fresh and most of all secure.
  • Simplifies our users life by not having to remember passwords.
  • Removes the need for staff to reset passwords for systems.
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  • The CIAM solution offers a single point of collections for registered users, streamlined on all websites configured
  • Social access is made easy since it's handled directly by the CIAM and supports more than 50 social networks
  • GDPR and similar laws are handled out-of-the-box
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Cons
  • I'd love to begin using Hypr for everything, including SSO - they may already do this but we haven't branched out yet.
  • Hypr integrated their control center recently - this was a great move.
  • Hosted RADIUS server would be nice instead of us hosting it.
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  • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
  • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
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Likelihood to Renew
No answers on this topic
We use SAP CDC since it was Gigya and not a SAP solution. In these years, we only lost one customer, all others are happy with this solution and how we integrate it.
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Usability
No answers on this topic
We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
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Reliability and Availability
No answers on this topic
The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
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Performance
No answers on this topic
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
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Support Rating
No answers on this topic
We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
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In-Person Training
No answers on this topic
because it was made directly in the company
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Online Training
No answers on this topic
They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
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Implementation Rating
No answers on this topic
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
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Alternatives Considered
Hypr is easier to use that it's competitors. Hypr is better priced that it's competitors. Hypr has better support than it's competitors. Hypr is cooler that it's competitors. Hypr makes security seem very simple and offers peace of mind for end users. Hypr offer many integrations through one easy to use management center portal.
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SAP CUstomer Data Solutions is far superior to ASAP FOODZ in all aspects. Customer support, reliability, staff engagement, customer satisfaction, etc are all better. Customer Data Solutions is hands down better than any other data solutions software that we've used. I highly recommend customer data solutions to anyone that may be considering it.
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Scalability
No answers on this topic
because the platform actually allows you to scale at any time if designed following best practices
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Return on Investment
  • We have had great feedback about Hypr
  • Staff love using it, as it's a cool feature.
  • Hypr is easy to implement.
  • We use if for workstation access
  • We use it for securing our VPN.
  • I have nothing negative to say about Hypr.
  • It is costs effective for what we need
  • Hypr increases our security posture.
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  • We've been able to curate highly targeted marketing campaigns that resonate with our audience and have improved customer engagement and conversion rates.
  • Using insights from the software, we refined our marketing plans and campaigns for better impact.
  • Our marketing strategies were enhanced through our seamless integration with other marketing tools and platforms, promoting efficiency and accuracy in our marketing initiatives.
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ScreenShots

SAP Customer Data Solutions Screenshots

Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform