HyperOffice Enterprise Collaboration Suite vs. Socialtext (discontinued)

It is well suited for the medium to large companies, where you are managing a large amount of data and files. Least suited for the small companies or startups.

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Simple interface which makes it easy to operate.
• Great Features to facilitate the needs.

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Takes time to learn the functionalities.
• A bit pricey for small companies.
• Extra help required to learn.

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

I've heard good things about the customer support team of HyperOffice but never had any experience myself.

The platform is easy-to-use and helpful in managing projects. Additionally, email-based communication and updates are great.

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Definitely. Got more features than expected for the price plan. Props to the team for that.

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions