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Hyper Private Access vs. SAP Customer Data Solutions

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hyper Private Access

    Score10 out of 10
    Small Businesses (1-50 employees)
    HPA is a Business VPN, or Virtual Private Network, presented as a secret, safe tunnel on the internet that companies can use to keep their online stuff private and secure.

    $5.99

    per month per user

    SAP Customer Data Solutions

    Score8.2 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    Hyper Private AccessSAP Customer Data Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hyper Private AccessSAP Customer Data Solutions
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Hyper Private AccessSAP Customer Data Solutions
    Considered Both Products
    Hyper ICT Oy
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    49 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    43 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    50 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    38 Answers
    Features
    Hyper Private AccessSAP Customer Data Solutions
    Identity Management
    Comparison of Identity Management features of Hyper Private Access and SAP Customer Data Solutions
    Feature
    Hyper Private Access
    10.0
    1 Ratings
    12% above category average
    SAP Customer Data Solutions
    -
    Ratings
    Multi-Factor Authentication10.01 Ratings00 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Hyper Private Access and SAP Customer Data Solutions
    Feature
    Hyper Private Access
    9.5
    1 Ratings
    2% above category average
    SAP Customer Data Solutions
    -
    Ratings
    Continuous Verification9.01 Ratings00 Ratings
    Admin Access Control10.01 Ratings00 Ratings
    Network Data Encryption10.01 Ratings00 Ratings
    Network Topology Mapping9.01 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Hyper Private Access and SAP Customer Data Solutions
    Feature
    Hyper Private Access
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    28 Ratings
    6% below category average
    Tag library00 Ratings7.827 Ratings
    Tag variable mapping00 Ratings7.725 Ratings
    Ease of writing custom tags00 Ratings7.826 Ratings
    Rules-driven tag execution00 Ratings7.826 Ratings
    Tag performance monitoring00 Ratings7.925 Ratings
    Page load times00 Ratings8.026 Ratings
    Mobile app tagging00 Ratings7.625 Ratings
    Library of JavaScript extensions00 Ratings7.724 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Hyper Private Access and SAP Customer Data Solutions
    Feature
    Hyper Private Access
    -
    Ratings
    SAP Customer Data Solutions
    7.9
    28 Ratings
    4% below category average
    Standard visitor segmentation00 Ratings7.928 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings7.627 Ratings
    Website personalization00 Ratings8.126 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Hyper Private Access and SAP Customer Data Solutions
    Feature
    Hyper Private Access
    -
    Ratings
    SAP Customer Data Solutions
    7.9
    29 Ratings
    7% below category average
    Account Scoring00 Ratings7.627 Ratings
    Customer Data Governance00 Ratings8.128 Ratings
    Data Connectors00 Ratings7.829 Ratings
    Data Enhancement00 Ratings7.929 Ratings
    Data Ingestion00 Ratings7.729 Ratings
    Data Storage00 Ratings8.129 Ratings
    Data Visibility00 Ratings7.829 Ratings
    Event Data00 Ratings7.727 Ratings
    Identity Resolution00 Ratings8.227 Ratings
    User Ratings
    Hyper Private AccessSAP Customer Data Solutions
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.5
    (58 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (57 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    Hyper Private AccessSAP Customer Data Solutions
    Likelihood to Recommend
    Hyper ICT Oy
    It is not necessary for a call center to use a secure network, but network admins need HPA. The reasoning behind this is that securing private access is so important.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Pros
    Hyper ICT Oy
    • Zero Trust Access.
    • Business VPN.
    • Local Area Network on Public Network.
    • Secure Private Network.
    Incentivized
    Read full review
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
    Read full review
    Cons
    Hyper ICT Oy
    • Customer Relation Management.
    • SharePoint.
    • Active Directory.
    Incentivized
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Hyper ICT Oy
    No answers on this topic
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Usability
    Hyper ICT Oy
    No answers on this topic
    SAP
    No answers on this topic
    Reliability and Availability
    Hyper ICT Oy
    No answers on this topic
    SAP
    Customer Data Solutions availability has been pretty good, anytime there has been any issues like I mentioned before, support staff has been quickly avialable to help trouble shoot things. Customer data solutions has had very few outages during out time using it as well and when they happen it's a quick resolution.
    Incentivized
    Read full review
    Performance
    Hyper ICT Oy
    No answers on this topic
    SAP
    No answers on this topic
    Support Rating
    Hyper ICT Oy
    No answers on this topic
    SAP
    No answers on this topic
    In-Person Training
    Hyper ICT Oy
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
    Read full review
    Online Training
    Hyper ICT Oy
    No answers on this topic
    SAP
    No answers on this topic
    Implementation Rating
    Hyper ICT Oy
    No answers on this topic
    SAP
    No answers on this topic
    Alternatives Considered
    Hyper ICT Oy
    Features and ease of implementation. Unlike other options, Hyper Private Access offers comprehensive protection for sensitive data while being user-friendly, which was a crucial factor in our decision-making process. It stands out due to its scalability and flexibility when comparing Hyper Private Access to alternative solutions. Unlike competing products, Hyper Private Access adapts seamlessly to the evolving needs of our business, allowing for effortless expansion and customization as our requirements change over time. Hyper Private Access outperforms its counterparts by providing unparalleled reliability and uptime. While evaluating various options, we found that Hyper Private Access consistently delivers uninterrupted access to critical resources, minimizing downtime and ensuring uninterrupted operations, which was a crucial factor in our selection process.
    Incentivized
    Read full review
    SAP
    There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.
    Incentivized
    Read full review
    Scalability
    Hyper ICT Oy
    No answers on this topic
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
    Read full review
    Return on Investment
    Hyper ICT Oy
    • Positive impact: With the implementation of Hyper Private Access, the financial performance of our business has significantly improved. Enhancing access to sensitive resources and information has improved our performance, increasing ROI and greater productivity.
    • Negative impact: Hyper Private Access appears to have had no adverse effect on our overall business objectives. However, the results obtained through ROI measurements indicate that this technology cannot achieve significant results and has created less productivity.
    • Positive impact: Hyper Private Access has directly contributed to improving the efficiency and effectiveness of our business operations. By enhancing the security of sensitive data and improving access to it, we have successfully reduced risks and increased the speed of strategic decision-making, directly leading to improved financial performance and overall ROI of our business.
    Incentivized
    Read full review
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    ScreenShots

    Hyper Private Access Screenshots

    Product screenshotScreenshot of Network Map

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform