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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Content Composer

    Score9.5 out of 10
    N/AContent Composer is Hyland’s flagship CCM solution. Content Composer helps organizations increase engagement with external parties by enabling automated, rule-based correspondence for a variety of communication needs ranging from simple to complex, including larger batch processing.N/A

    Responsive

    Score8 out of 10
    N/AResponsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.N/A
    Pricing
    Content ComposerResponsive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Content ComposerResponsive
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Content ComposerResponsive
    Considered Both Products
    Hyland
    No answer on this topic
    Responsive (formerly RFPIO)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Features
    Content ComposerResponsive
    Proposal Creation & Organization
    Comparison of Proposal Creation & Organization features of Hyland Content Composer and Responsive
    Feature
    Hyland Content Composer
    -
    Ratings
    Responsive
    7.4
    17 Ratings
    7% below category average
    Proposal branding00 Ratings8.011 Ratings
    Proposal templates00 Ratings5.014 Ratings
    Proposal content library updates00 Ratings9.017 Ratings
    Guided proposal creation00 Ratings8.09 Ratings
    Searchable proposal database00 Ratings7.017 Ratings
    Proposal Collaboration & Workflow
    Comparison of Proposal Collaboration & Workflow features of Hyland Content Composer and Responsive
    Feature
    Hyland Content Composer
    -
    Ratings
    Responsive
    7.4
    17 Ratings
    9% below category average
    RFP management & response00 Ratings8.017 Ratings
    Proposal collaboration & approval00 Ratings8.016 Ratings
    User permissions/proposal editing controls00 Ratings9.016 Ratings
    Sales proposal workflow00 Ratings6.011 Ratings
    Proposal automation user interface00 Ratings6.016 Ratings
    Proposal Delivery
    Comparison of Proposal Delivery features of Hyland Content Composer and Responsive
    Feature
    Hyland Content Composer
    -
    Ratings
    Responsive
    8.0
    13 Ratings
    1% below category average
    Proposal distribution00 Ratings8.010 Ratings
    Interactive proposals00 Ratings8.07 Ratings
    Proposal content tracking00 Ratings8.011 Ratings
    User Ratings
    Content ComposerResponsive
    Likelihood to Recommend
    9.5
    (2 ratings)
    9.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.7
    (16 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (16 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Content ComposerResponsive
    Likelihood to Recommend
    Hyland
    Those companies and individuals who have to manage so many documents can use this product. This product will help the users to easily create, modify and share the documents with anyone, and the user interface is very simple and easy navigation available that can be easily understood by not technical staff also
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    1. RFPIO is perfect for searching for specific information when you are responding to an RFP. Search engine is powerful. We narrow our search using several customized filters and know we are getting a thorough search. 2. Excel responses work very well in RFPIO. 3. Typical RFPs that are formatted in Word are challenging to run via RFPIO. We struggle with this. 4. We have yet to master the template.
    Incentivized
    Read full review
    Pros
    Hyland
    • Mass communication and Customization.
    • Creating customized content at large scale.
    • Time saving.
    • Allow to create rule based automated correspondence.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
    • Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
    • Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
    • Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.
    Incentivized
    Read full review
    Cons
    Hyland
    • Complicated integration process.
    • Higher response time.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Reporting and Analytics is basic, you can purchase advanced analytics though
    • It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
    • Really great new features, but expensive
    Incentivized
    Read full review
    Likelihood to Renew
    Hyland
    No answers on this topic
    Responsive (formerly RFPIO)
    UI is friendly. Basically that alone is enough to renew because it is easy to use and gives accurate and fast results. The effective cross collaboration from other colleagues in my organization also makes for this tool to be extremely effective. Now that I understand how to use it, I can also easily train others on how to use it effectively.
    Incentivized
    Read full review
    Support Rating
    Hyland
    No answers on this topic
    Responsive (formerly RFPIO)
    The team at RFPIO is extremely responsive. If I email our account manager or report a bug, I usually hear back within two hours. Additionally, they are quick to make software adjustments based on customer requests and needs. We had a really complicated Excel sheet that their team ended up having to upload for me because of the amount of manual work I was doing. Based on that, they updated the software within two release cycles to make the process more automated, so that future Excel uploads would be more streamlined. I have also had several suggestions implemented rather quickly, and they don't hesitate to reach out for clarification when needed.
    Read full review
    Implementation Rating
    Hyland
    No answers on this topic
    Responsive (formerly RFPIO)
    We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.
    Read full review
    Alternatives Considered
    Hyland
    No answers on this topic
    Responsive (formerly RFPIO)
    RFPIO has outstanding, responsive, helpful customer support located in the US in Oregon. Support techs go the extra mile to help with basic issues and functionality training. Same-day support response and problem resolution are the norms. The system is also very user-friendly and very easy to navigate. Their Answer library is simple and far less complex than Qvidian/Inland. Little to no learning curve.
    Incentivized
    Read full review
    Return on Investment
    Hyland
    • Save money and time that was spent previously creating documents by hand.
    • Increase engagement rate and revenue of my company.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • I don't have access to the actual ROI data, but we would continue to invest in RFPIO as a company only if it were providing us with the results to win RFPs.
    • RFPIO makes the task of filling out RFP responses much faster for me.
    • RFPIO helps our team be able to divide out RFP chores easily, because we know we all have access to the same high-quality source for information.
    Incentivized
    Read full review
    ScreenShots

    Content Composer Screenshots

    Screenshot of where Content Composer supports multiple file types and allows users to preview communication in the web client.