The Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.
N/A
Tungsten Capture
Score 8.0 out of 10
N/A
Tungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.
$3,500
per year
Pricing
Alfresco
Tungsten Capture
Editions & Modules
No answers on this topic
Kofax Capture
$3,500
per year
Offerings
Pricing Offerings
Alfresco
Tungsten Capture
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Alfresco
Tungsten Capture
Features
Alfresco
Tungsten Capture
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Alfresco
8.0
Ratings
1% above category average
Tungsten Capture
-
Ratings
Content capture & imaging
3.10 Ratings
00 Ratings
File sync, storage & archiving
9.00 Ratings
00 Ratings
Document management
10.00 Ratings
00 Ratings
Records management
8.00 Ratings
00 Ratings
Content search & retrieval
10.00 Ratings
00 Ratings
Enterprise content collaboration
8.00 Ratings
00 Ratings
Content publishing & creation
8.00 Ratings
00 Ratings
Security, risk management & information governance
If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
If there is a desire to extract text from emails, documents, spreadsheets, and faxes this is the perfect platform for that. The only thing it does, extracting information, it does well. External information in terms of flat files, databases, and web services can be tied into the platform as well to allow line item matching, address validation, and other features that make it just an overall great ingestion system.
One of the things we relied on Kofax was its connector with Oracle UCM and Filenet. It was easy to configure batch classes and set up release scripts to UCM or Filent
One other aspect of it was validation scripts based on external Oracle databases. It was very helpful.
After removal of dongle, it became easier to maintain the software.
Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
Kofax Capture's interface is antiquated and could use a refresh. An attempt was made two versions back to add ribbons and modernize the interface but anything below the first level looks and feels like a tired application.
Bugs that have existed in the platform for years are still prevalent and there is no priority to fix them. Features and critical bugs are regularly fixed but simple nagging ones that can cause a development project to close and lose all work is commonplace.
Licensing, while reasonable for lower volume solutions, becomes expensive once a project reaches a certain threshold. Ensure future planning capacity is done before purchasing to make sure it's a cost effective solution.
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
The integration is very easy and can be done with minimal time. The features like sending email, inbuilt integration with CAMEl, MULE, BOX, etc. In addition to this, the adoption of activiti-7 (the microservice version) wins the race against other tools. As the infrastructure and application modules can be deployed independently.
Kofax Capture was less expensive than the IBM product and was easier to use than both IBM and Amazon in my opinion. The unlimited scripting of Kofax Capture allowed us to fully integrate the tool into our business processes to improve our automation and reduce errors. We also looked at a product from Nuance but at the time decided to eliminate it from our evaluation.
It definitely has a positive ROI in the overall business, as content management has become easier and more centralized.
Video and image content management has become a major plus, as they play an important role in dynamic digital marketing. Once the code is written to accommodate image and videos, we can change this content any time depending on the season of the year, what products we are looking to market, and to what type of clients.
It helps with easy control of the system with the business teams rather than having control with the technology teams. Hence it makes it easy to customize and make changes at any time. This also reduces the overlap that technology has with business and helps treat both of them as separate entities.
We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
