Alfresco vs. OpenText MBPM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.

Incentivized

OpenText MBPM is well suited for rapid application development where process workflows are well designed in a detailed environment. A servicing organization could benefit from being able to manage and design complex case management processes and applications. It is not suited for the automotive industry where complex custom engineering processes exist within product engineering (vehicle) and manufacturing plants.

Incentivized

• Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
• The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
• We have been pleased with the overall system performance of Alfresco Enterprise Content Management.

Incentivized

• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

Incentivized

• Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
• Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
• Integration with multiple silos for content.

Incentivized

• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

Incentivized

There are other products that seem to be a better fit for future initiatives.

Incentivized

The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.

You can upload files by using the web drag and drop, WebDAV, FTP, and more.

Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.

Incentivized

Although it is intuitive to use it does require training

Incentivized

I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

Incentivized

Great customer service for an API support related query

Incentivized

Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

Incentivized

The integration is very easy and can be done with minimal time. The features like sending email, inbuilt integration with CAMEl, MULE, BOX, etc. In addition to this, the adoption of activiti-7 (the microservice version) wins the race against other tools. As the infrastructure and application modules can be deployed independently.

Incentivized

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

Incentivized

• It definitely has a positive ROI in the overall business, as content management has become easier and more centralized.
• Video and image content management has become a major plus, as they play an important role in dynamic digital marketing. Once the code is written to accommodate image and videos, we can change this content any time depending on the season of the year, what products we are looking to market, and to what type of clients.
• It helps with easy control of the system with the business teams rather than having control with the technology teams. Hence it makes it easy to customize and make changes at any time. This also reduces the overlap that technology has with business and helps treat both of them as separate entities.

Incentivized

• Easy and convenient access to client configuration information
• It provides numerous built-in controls which are quite useful during rapid development cycles
• It also provides a tremendously rich .NET framework which can be used to tweak the experience to the needs of each individual customer

Incentivized