TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alfresco

    Score9.9 out of 10
    N/AThe Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A

    Nuxeo

    Score7.9 out of 10
    N/AThe Hyland Nuxeo Platform is a cloud-native, cloud-first, scalable solution which utilizes automation technologies to improve efficiencies, increase accuracy, and provide its capabilities. With it’s low-code technology, organizations can implement Hyland’s Nuxeo Platform with customizable features that allow organizations to develop a creative workflow. Employees can then create, tag, organize, and share dynamic content, including rich media and 3D digital assets and their metadata to be used in…N/A
    Pricing
    AlfrescoNuxeo
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AlfrescoNuxeo
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    AlfrescoNuxeo
    Considered Both Products
    Hyland
    No answer on this topic
    Hyland
    Chose Nuxeo
    It is built on open-source technologies. A very small footprint is required to run it. It can be run in a cloud and utilize the power of cloud services, unlike other competitors.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AlfrescoNuxeo
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Alfresco and Nuxeo
    Feature
    Alfresco
    8.0
    6 Ratings
    1% above category average
    Nuxeo
    8.0
    23 Ratings
    1% above category average
    Content capture & imaging3.14 Ratings8.220 Ratings
    File sync, storage & archiving9.05 Ratings8.123 Ratings
    Document management10.06 Ratings8.221 Ratings
    Records management8.05 Ratings8.120 Ratings
    Content search & retrieval10.06 Ratings8.122 Ratings
    Enterprise content collaboration8.06 Ratings7.818 Ratings
    Content publishing & creation8.04 Ratings8.022 Ratings
    Security, risk management & information governance9.05 Ratings7.419 Ratings
    Contract lifecycle management8.95 Ratings8.216 Ratings
    Automated workflows9.03 Ratings8.223 Ratings
    Artificial intelligence8.02 Ratings7.317 Ratings
    Mobile support3.03 Ratings7.115 Ratings
    Integration10.03 Ratings8.720 Ratings
    Best Alternatives
    AlfrescoNuxeo
    Small Businesses
    Dashpivot - By Sitemate
    Score9.1 out of 10
    Dashpivot - By Sitemate
    Score9.1 out of 10
    Medium-sized Companies
    Epicor ECM
    Score5.6 out of 10
    Epicor ECM
    Score5.6 out of 10
    Enterprises
    OpenText Content Suite Platform
    Score7.1 out of 10
    OpenText Content Suite Platform
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AlfrescoNuxeo
    Likelihood to Recommend
    7.0
    (17 ratings)
    7.5
    (23 ratings)
    Likelihood to Renew
    9.0
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.9
    (2 ratings)
    6.7
    (12 ratings)
    Performance
    -
    (0 ratings)
    7.5
    (12 ratings)
    Support Rating
    7.0
    (2 ratings)
    6.6
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    7.4
    (12 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    AlfrescoNuxeo
    Likelihood to Recommend
    Hyland
    Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
    Incentivized
    Read full review
    Hyland
    Nuxeo works very well for us as a Digital Media Asset Management tool. I understand given its flexibility, it has also been used for managing insurance claims. It seems to be well suited for uses where some customization is required, yet there is a desire to leverage best practices, reusable code components.
    Incentivized
    Read full review
    Pros
    Hyland
    • Basic workflows are easy enough for casual users to set up and utilize.
    • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
    • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
    • Folder rules are easy to set up and make assignment of metadata easier to automate.
    Incentivized
    Read full review
    Hyland
    • The platform has Lots of option to protect assets, review and share with the required people.
    • It provides a seamless transition from SharePoint which is extremely useful for our business as we have tons of data stored on SharePoint.
    • It is a powerful tool, especially for searching - since the indexing is super fast unlike other platforms.
    Incentivized
    Read full review
    Cons
    Hyland
    • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
    • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
    • Integration with multiple silos for content.
    Incentivized
    Read full review
    Hyland
    • Public documentation - it has some + public forums, but we felt more is needed
    • Back-end management - the web UI is fancy, but it sometimes translates to some tough to understand implementations
    • Starting sequence of on-premise installations - Java gibberish in the logs; sifting is required to identify real issues from acceptable ones
    • No built-in monitoring and performance alerting
    Incentivized
    Read full review
    Likelihood to Renew
    Hyland
    As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
    Incentivized
    Read full review
    Hyland
    No answers on this topic
    Usability
    Hyland
    The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.
    You can upload files by using the web drag and drop, WebDAV, FTP, and more.
    Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.
    Incentivized
    Read full review
    Hyland
    Nuxeo provides a
    WebUI that they are always improving based on customer feedback. The interface is designed with flexibility in
    mind - this means that it must be customized to the business's use case before
    it can achieve its maximum usability.

    The Nuxeo Studio
    interface provides developers and administrators the building blocks to achieve
    much of this customization - they just need to put the building blocks together
    in ways that best meet the end users' needs.
    The API and SDKs allow for more advanced customization.
    Incentivized
    Read full review
    Performance
    Hyland
    No answers on this topic
    Hyland
    This is something that we have struggled with a bit. We push the boundaries of Nuxeo in this area, both with the number of assets and the size of assets. We have a lot of large, long videos, and we are continually tuning performance in this area.
    Incentivized
    Read full review
    Support Rating
    Hyland
    I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
    Incentivized
    Read full review
    Hyland
    Nuxeo support is very willing to help whenever there is an issue. We have a weekly touchbase with someone from the Nuxeo team that we discuss any development issues with, and there is an open line of communication between our team and the Nuxeo team. They have been supporting us phenomenally, every step of the way.
    Incentivized
    Read full review
    In-Person Training
    Hyland
    No answers on this topic
    Hyland
    I attended instructor-led trainings at a couple of points when I was first beginning to serve as project manager on Nuxeo projects. The first one that I attended was meant for business users and decision-makers. The second one was meant for system administrators. The first one provided a great introduction, through demos, of how Nuxeo could be adapted to very different business use cases. The second one, like many instructor-led trainings, was meant for users of a variety of skill levels, and so it could be a bit slow at times for students with a stronger technical background, but the instructor was able to include more advanced components as well.
    Incentivized
    Read full review
    Online Training
    Hyland
    No answers on this topic
    Hyland
    Nuxeo University provides an ideal starting point for developers and system administrators who are new to the Nuxeo platform. So, in terms of online training for developers and administrators, the learning paths are definitely available. In terms of training for end users: keep in mind that Nuxeo is a foundation with building blocks - what you do with those building blocks is up to you and depends on your business's specific use cases. For this reason, end-user training is largely up to you because it will need to depend on how you've built and configured the system. That said, I've seen the companies that I've worked with configure the system based largely on end-user input, and so it has fit very closely with what those users wanted to do and how they wanted to do it. In cases where elements of the UI weren't fitting quite right with what users naturally wanted to do, based on their process flows, we've often found it easy enough to adapt the UI to the users, rather than using training to adapt the users to the UI.
    Incentivized
    Read full review
    Implementation Rating
    Hyland
    Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
    Incentivized
    Read full review
    Hyland
    The technical support team of the Nuxeo was always on the go to help us. Being an IT technician, I haven't faced any such issue, but the problem was that it took much longer than anticipated. Otherwise, we didn't need to get other implementation partners to help us in its implementation.
    Read full review
    Alternatives Considered
    Hyland
    All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
    Incentivized
    Read full review
    Hyland
    It is built on open-source technologies. A very small footprint is required to run it. It can be run in a cloud and utilize the power of cloud services, unlike other competitors.
    Incentivized
    Read full review
    Return on Investment
    Hyland
    • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
    • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
    • Ability to secure documents and provide access to only those who should be allowed to see that content
    Incentivized
    Read full review
    Hyland
    • Excellent management of curriculum content so we know where, when, and how it is used.
    • Reuse of content is a big use case and Nuxeo manages content, so we can do it.
    • Roles are very flexible and allow us to actively manage users, contractors, and administrators.
    Incentivized
    Read full review
    ScreenShots

    Alfresco Screenshots

    Screenshot of Alfresco Control CenterScreenshot of Alfresco

    Nuxeo Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot