HxGN EAM vs. IFS Applications

HxGN EAM is probably better suited for larger enterprise solutions where there is a need for enterprise asset management. At our organization, we had a long asset list but also at multiple sites and building locations. With many sites, we found it difficult to sometimes track the assets. The HxGN EAM product allowed for a consolidated view as well as good on-time reporting that can also be customized for different parts of the organization or user groups. This solution generally integrated well with our organization; this should be assessed for your organization.

Incentivized

Not every Enterprise Resource Planning (ERP) System does not cover all the industry verticals and all the functionalities and requirements for a specific industry as built-in features. Although IFS Applications does not completely cover all the requirements and all the industry verticals, it can be implemented for any industrial company with minimum configurations and customization, which is very good when implementing an ERP system. Since it supports web and mobile versions of the application as well, the users ind it easy to use.

Incentivized

• Easy to customize for specific needs of our clients.
• Allows system administrators to develop custom reports with Cognos and make these reports accessible to all users, or specific user groups.
• Easy to apply custom business rules using Flex SQL.
• User friendly even to a beginner. I always say if a user can navigate an MS Office product, they can navigate Infor EAM.

Incentivized

• Accounting
• Finance
• Complex Inventory

• Infor Enterprise Asset Management doesn't step the user through the process easily. The user must already know the process and how to step through it. But I still don't see this as a very big issue.
• Would like a separate mobile program to handle the parts side of the equation (receiving, put-up, counting, etc.).
• The mobile program could do a better job of handling fleet assets. Currently, a lot of configuration and customization is used to get the mobile program to work appropriately in a fleet environment.

Incentivized

• Project Budget control other than Procurement
• Customer Advance settlement process should be Manual rather then Auto Adjustment
• IFS GSO Support should be more proactive

EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.

Incentivized

In overall, the companies get many advantages, where we can forget most of the things which can be considered for room for improvement. The user interface is good. It supports mobile versions an has several mobile applications for specific areas with Android, IOS and Windows versions. It allows several deployment options such as remote hosting, IFS Cloud hosting and on-premise hosting of the servers. IFS Applications can be easily and safely integrated with other systems.

Incentivized

The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.

Incentivized

We have been unable to get answers to our questions, solutions to our problems, and they don't seem interested in working in the construction industry.

The ease of configuration, scalability, and built-in functionality were the main reasons for us to go with EAM.

Incentivized

Microsoft AX, QAD (in continuation of our previous ERP), Sage X3 was an out of the box ERP that was part of initial RFP. We have chosen IFS based on the compromise between costs & budget, functionality, technical features, and feedback from similar customers that gave their feedback. The project manager team and qualification level of technical or consultant teams were differentiating factors too. Finally IFS application was named in the Gartner’s mid-market ERP Magic Quadrant, along with SAP, and helped us to finalize our choice

Incentivized

• Increased efficiency
• Accurate reporting
• Simple to track

Incentivized

• Positive impact in terms of global process alignment.
• Positive impact in terms of a single system of truth and reporting.

Incentivized