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HxGN EAM vs. IBM Maximo Application Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HxGN EAM

    Score7.9 out of 10
    N/AHxGN EAM (formerly Infor EAM) is a configurable enterprise asset management platform. The solution was acquired by Hexagon from Infor in late 2021.N/A

    IBM Maximo Application Suite

    Score8.4 out of 10
    N/AIBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A
    Pricing
    HxGN EAMIBM Maximo Application Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HxGN EAMIBM Maximo Application Suite
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HxGN EAMIBM Maximo Application Suite
    Considered Both Products
    Hexagon AB
    Chose HxGN EAM
    HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is …
    Incentivized
    Chose HxGN EAM
    The ease of configuration, scalability, and built-in functionality were the main reasons for us to go with EAM.
    Incentivized
    IBM
    Chose IBM Maximo Application Suite
    IBM Maximo contains OotB much more detailed applications than HxGN and Ultimo. Regarding usability, IBM Maximo has by far a better flexible and adjustable user interface than SAP. Also the required functional breakdown in SAP is not in every industry needed. SAP lacks a sound …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    32 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    33 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    No answers on this topic
    84%
    Implementation went as expected
    27 Answers
    User Ratings
    HxGN EAMIBM Maximo Application Suite
    Likelihood to Recommend
    8.0
    (5 ratings)
    7.7
    (45 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (5 ratings)
    Usability
    9.0
    (1 ratings)
    7.9
    (5 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    User Testimonials
    HxGN EAMIBM Maximo Application Suite
    Likelihood to Recommend
    Hexagon AB
    EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.
    Incentivized
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    IBM
    It’s really good for organizing all your assets and managing your field technician teams. The new features, like the assistant and remote assistant, are also really good. On the other side, for the second part of the question, what’s less appropriate, for example, for network scanning, there used to be a part of the product that handled natural discovery. Now IBM has discontinued that, so we have to use two different products now to scan the IT environment, which is not so efficient, I would say.
    Incentivized
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    Pros
    Hexagon AB
    • Real-time reporting; this was an improvement on the stand-along Microsoft Excel-based reports
    • Integrates with Oracle; linking to an enterprise system help to link with the ledger
    • Generally user friendly; the user interface and navigation is relatively intuitive to use
    Incentivized
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    IBM
    • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
    • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
    • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
    Incentivized
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    Cons
    Hexagon AB
    • The update schedule takes some getting used to
    • Possible to accidentally lock yourself out of your own account (if admin)
    Incentivized
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    IBM
    • The interface is not friendly, and it took a lot of time for our team to get comfortable with it.
    • Sometimes updates can led to unexpected lag and downtime.
    • It has many useful modules and features, but it is not well known, and I only recently found it after I was actively searching for it.
    Incentivized
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    Likelihood to Renew
    Hexagon AB
    No answers on this topic
    IBM
    IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
    Incentivized
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    Usability
    Hexagon AB
    EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.
    Incentivized
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    IBM
    The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
    Incentivized
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    Performance
    Hexagon AB
    No answers on this topic
    IBM
    Depends on DB tuning, Query builds etc
    Incentivized
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    Support Rating
    Hexagon AB
    The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.
    Incentivized
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    IBM
    I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
    Incentivized
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    In-Person Training
    Hexagon AB
    No answers on this topic
    IBM
    As expected, good content and instructions
    Incentivized
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    Implementation Rating
    Hexagon AB
    No answers on this topic
    IBM
    Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
    Incentivized
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    Alternatives Considered
    Hexagon AB
    HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is organization-specific depending on the type of assets. At our organization, it was primarily equipment and buildings. HxGN EAM stacked up well against the other major solutions such as SAP EAM, IBM Maximo, etc. It may be best to include it as part of the options assessed for a solution to consider.
    Incentivized
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    IBM
    As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
    Incentivized
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    Scalability
    Hexagon AB
    No answers on this topic
    IBM
    Cognos on its own is a great BI tool, but integration with Maximo is complex and could be better
    Incentivized
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    Return on Investment
    Hexagon AB
    • Infor EAM works as well as the data contained. Management has to be dedicated to a change in culture and everyone must buy into this.
    • Infor EAM is very useful in exposing shoddy maintenance practices, or poor reaction to required maintenance. A company cannot be afraid to let the system work for them, and take the necessary actions to improve maintenance practices to prolong the life of their investments.
    • The only negative, is as mentioned above, Infor has the capabilities with KPIs and custom reports to easily identify unacceptable maintenance practices.
    Incentivized
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    IBM
    • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
    • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
    • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
    Incentivized
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