HVE ConneXions (a Sphere 3D company based in Texas) offers HVE (hybrid virtual engine) virtual desktop infrastructure, an appliance supporting desktop virtualization. The product line includes a non-converged VDI appliance and converged VDI appliances.
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Parallels RAS
Score 7.0 out of 10
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Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device.
Maltese company 2X Software developed the technology, but was acquired by Parallels (in Seattle, WA) in February, 2015 to extend their cross-platform support solutions.
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Pricing
HVE-VDI Appliance
Parallels Remote Application Server (Parallels RAS)
Parallels Remote Application Server (Parallels RAS)
Likelihood to Recommend
HVE-VDI is well suited in just about any environment were desktops and servers need to be managed. Schools, Government institutions, Banks, Churches etc. If you are needing to run virtual desktops and just not sure on how to do so. HVE inc is for sure the company that you need.
Scenarios where time is a factor in having a solution in place and up and running safely and securely. Where there are older devices that ordinarily wouldn't be up to the task of running modern apps and services. Where users need to work away from the network, and security is a concern.
The printing driver is quite excellent, both in the Parallels Client and on the HTML5 client.
Setup is incredibly easy; the default setup is very functional, and adding features is a breeze.
Speed is very acceptable in general for end-users, the clients adapt quite well to the amount of bandwidth available, and features are available to adjust further.
Maybe price. They do a really good job in their pricing... But sometimes it is still little about the price range for some small schools.
Choosing vendors. In my area, they have partnered with a small tech company that does not have a great track record. To be able to choose who I can purchase from would be great. But, they have worked with me to help with this.
Maybe easier to get onsite support. Most of the time a remote connection is how support works. To get on site is a little tough. But again, HVE has always come through. I'm just having to be very picky.
Licensing, our perpetual license was forcefully removed from us after 8 years without warning, causing a doubling of the price, after providing a signed sales quote for renewal through our VAR. Parallels sales team did not seem to care, and was willing to throw away a customer who used their services for nearly a decade, and throw our VAR under the bus.
continued addition of new features for existing platforms, not just a focus on the hot new cloud offerings.
The product is very useful and fairly easy to maintain. We enjoy the multiple additonal platforms we can now run our Windows only Client Server applications on, such as Macs, iPads, phones, etc. We also find that speed is improved for using this applications over a WAN, while it still FEELS like running the application locally.
Parallels RAS was easy to setup, with great admin guides and resources. We especially liked the included Visio templates which made diagramming much easier. The reference deployment diagrams also simplified our deployment process. Our end users love Parallels RAS. Apps launch faster than Citrix, and the Parallels RAS client is far more reliable than Workspace.
If there are any issues with Parallels - they are usually more about the server operating systems than Parallels itself. It would be rare for us to have any reason to take Parallels offline - we schedule a reboot on the servers at 3am to keep the O/S itself fresh, but again - it is not a Parallels issue. If individual users have any issues we ask them to completely log out of parallels - which ends their session - and then back in - and that typically resolves the issue right away.
I am giving Parallels 9/10 on this one because the only application that sometimes seems slow or has issues - is Microsoft Outlook. It is sometimes the result of a pop-up that may not show up in the published application (vs full desktop). Other than that - pages load very quickly - and it does not seem to slow down other applications that are running at the same time. Most of our users run Outlook, softphone and Teams locally - and published applications for everything else. When they do that - it is very solid.
Good support in place if required, very helpful when it comes to upgrades or any issues faced. The support team is knowledgeable, friendly, and quick to respond to issues The company also provides a range of online resources, including a knowledge base, documentation, and forums, which can be helpful before raising a ticket
Overall, it was pretty simple compared to most other projects. Again, we had a strong familarity with the product so there was not much of a learning curve. Our 'biggest' issue is the end-user understanding of a 'local' application and a published application. For example - Online meetings need to run locally for camera/video to work smoothly so opening a link to a meeting from a published application continues to be an occasional issue.
Citrix has more bells and whistles within their product line, but we've actually been pleasantly surprised with the performance of Parallels Remote Application Server (Parallels RAS) vs our Citrix implementation. Citrix Netscaler has way more functionality than the Parallels Halb, but for the most part, we used none of that extra functionality and the Halb simplicity is refreshing. very little upkeep needed
We added our Integrated Services Staff to parallels, with filtered, published applications - in a single afternoon. We added licensing and installed the desktop client software on multiple platforms both in the office and at remote sites all on the same day - and got remote users that had never used the product up and running - very quickly.
They have made us one of the leading schools in our area for sure.
We were able to role out Texas Online State Testing with little to no problems. THIS IS HUGE!!
Less downtime... Their server solutions are one of the most stable in the business. I rarely ever have server issues. When you do, you can be back up and be going in Minutes.
Our customers have had dramatic cost decreases due to no longer needing IT departments to work with our software.
We've been able to charge more for our hosting services due to our customers saving money in the long run. Parallels Remote Application Server has more than paid for itself, and the increased income has gone right back into the business.
Both our customers and our company have benefited from this transition.
