| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Human Interest | Score9.2 out of 10 | N/A | Human Interest headquartered in San Francisco offers their cloud-based 401k administation platform for employers featuring flexible plan design and a dedicated account manager. | $125 per month |
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| Entry-level Setup Fee | $499 one-time fee | ||||||||||
| Additional Details | Human Interest offers three products, for a choice of 401(k) or 403(b) that fits an organization's needs. All plans offer an all-in-one, no touch 401(k) to make it easy for employers to run and for employees to save. All plans have a setup fee of $499. *Human Interest's average employee expense is 0.57%, compared to a 1.64% average for small 401(k) plans. Source: 401(k) Averages Book, 18th Edition. | ||||||||||
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| Considered Both Products | Chose Human Interest More personable. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Paychex Flex was a terrible experience from start to finish. Bad communication, no follow-through, incorrect setups, etc... HI has been the opposite of all those things so far. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Similar Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Previously we utilized John Hancock which was a nightmare from the user standpoint and a huge time waster from the administrative standpoint. The very outdated platform made it incredibly difficult to manage. The one thing I miss from John Hancock is the enrollment and … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Human Interest is 10 times better in every aspect then Paychex. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Setting up Vestwell took months and there was no integration into my previous payroll system . Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest ease of use Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Human Interest beats out all other providers. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Human Interest is more cost effective and easier to navigate than Empower. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest We just found the cost to participate in the mass marketed investing options were beyond the administrative and financial capacity of our small business. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest I chose Human Interest based on cost, features, and the personality and responsiveness of the sales team member. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | |
| Would buy again | |
86% Would buy again 165 Answers | |
| Delivers good value for the price | |
92% Delivers good value for the price 155 Answers | |
| Happy with the feature set | |
90% Happy with the feature set 172 Answers | |
| Lived up to sales and marketing promises | |
84% Lived up to sales and marketing promises 145 Answers | |
| Implementation went as expected | |
83% Implementation went as expected 150 Answers | |
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| Likelihood to Recommend | 9.5 |
| Likelihood to Renew | 8.3 |
| Usability | 9.6 |
| Availability | 10.0 |
| Performance | 9.4 |
| Support Rating | 7.8 |
| Implementation Rating | 9.0 |
| Contract Terms and Pricing Model | 9.4 |
| Ease of integration | 10.0 |
| Product Scalability | 10.0 |
| Professional Services | 10.0 |
| Vendor post-sale | 10.0 |
| Vendor pre-sale | 9.4 |
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| ScreenShots | Human Interest Screenshots   |
