Hull CDP (discontinued) vs. Skype (discontinued)

If you are a fast scaling team using segment and slack, Hull is a must. For your sales reps trying to understand the activity of customers/prospects/users of your applicaiton, there is no easier way to surface that information than using Hull. We've been thoroughly impressed by the wide use cases and integrations Hull can offer and we use it many times a day. 100% would recommend this tool

Incentivized

Skype is an excellent choice for phone calls, both local and international, and is also one of the most affordable solutions for business office line. It is simple to use and get started with and provides a call experience on mobile that is similar to a regular phone call. It is not the ideal tool for team chat. For text-based team communication, a separate dedicated tool is still ideal

Incentivized

• Good fit for our SME marketing/ Sales Tech stack. Integrations like HubSpot and Clearbit are native and easy to use within Hull- and it was one of the only providers that fit that criteria when we were vetting options.
• Ease of Use. Hull is fairly intuitive for a casual user. The only real questions that came up for us were doing the data-mapping phase when we mapped fields against Hull.
• No database to maintain. A critical selling point for us, and something which has freed up a fair amount of engineering time on an ongoing basis has been that Hull, unlike Segment, didn't require us to maintain a database.

Incentivized

• Perfect for chatting via text. Has emojis, file sharing, audio sharing, and even video sharing capabilities.
• Good for video chats. You can do 1 on 1 sessions with a good quality video.
• Privacy is also another important function they have. They allow for private conversations between users.
• Ability to delete conversations with sensitive information you may not want seen by users not authorized. Can share confidential information via Skype.
• Customizable profiles to fit your company culture.

Incentivized

• I am not sure about new features, if they are rolling out or what!
• It might also be valuable to see the responsiveness of things triggered through Hull, sometimes data takes a bit longer than expected to trigger a workflow (but never really more than a minute so not a huge deal really...)

Incentivized

• Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
• It is hard to figure out how to use emojis and upload images in the chat.
• The background images do not fool anybody....it is clearly not your real background.

Incentivized

I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.

Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.

Incentivized

I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.

Incentivized

It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.

Incentivized

We had initially identified Segment as a solution due to the number of integrations they supported. The problem is that with Segment we would have still had to build and maintain a database along with query tools. Overall Hull emerged as a better starting point for us

Incentivized

Selected Skype because it was the only platform that was available for such purposes for video conferencing or audio conferencing. Since Microsoft, the tech giant, backed it, it was assured that it would work great in terms of productivity, with utmost security measures for all data, conversations, work materials, and personal information.

Incentivized

• No ROI. I invested in it for months and promised functionality was never delivered

Incentivized

• Skype has contributed to increased efficiency for remote collaboration, especially now due to the ways things are and having so many remote employees. Without this tool, or any collaboration tool, business could not move forward.
• I think Skype is the cost effective solution also between it and the other competitors out there. I'm not privy to the exact costs, but it strikes me as the cheaper option.
• The only negative impact I would say is its lack of functionality and customization for larger organizations or groups that have employees spread out or require inter-departmental collaboration.

Incentivized