TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hudu

    Score8.5 out of 10
    N/AHudu is an IT documentation system used to organize and enhance IT environments while keeping everything under control. Hudu centralizes IT strategy, enhancing collaboration and efficiency to deliver better information, enable teams to work smarter, and scale as the business grows.

    $30

    per month per user

    Tungsten Capture

    Score8 out of 10
    N/ATungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.

    $3,500

    per year

    Pricing
    HuduTungsten Capture
    Editions & Modules
    Self-Hosted
    $30
    per month per user
    Cloud-Hosted
    $30
    per month per user
    Kofax Capture
    $3,500
    per year
    Offerings
    Pricing Offerings
    HuduTungsten Capture
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual billing for cloud-hosted and self-hosted plans.—
    More Pricing Information
    Best Alternatives
    HuduTungsten Capture
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    M‑Files
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    Medium-sized Companies
    Esker
    Score10 out of 10
    Esker
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    Enterprises
    Tungsten Capture
    Score8 out of 10
    iManage Work
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HuduTungsten Capture
    Likelihood to Recommend
    -
    (0 ratings)
    9.2
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    HuduTungsten Capture
    Likelihood to Recommend
    Hudu Technologies, Inc.
    We are a smaller organization, but we have multiple locations. For our use, Hudu is great for managing assets for multiple locations. I can see Hudu being well suited for organizations of any size. I can't think of any scenarios where Hudu would not be well suited or appropriate. The cost is minimal, and the cloud hosting has been excellent for us so far.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
    Incentivized
    Read full review
    Pros
    Hudu Technologies, Inc.
    • Hudu makes adding assets simple
    • The knowledge base is great asset
    • Makes storing credentials a breeze
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
    • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
    • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
    Incentivized
    Read full review
    Cons
    Hudu Technologies, Inc.
    • More integrations
    • More robust API
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
    • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
    • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
    Incentivized
    Read full review
    Likelihood to Renew
    Hudu Technologies, Inc.
    No answers on this topic
    Tungsten Automation (formerly Kofax)
    Cost of Kofax is high, however the cost to benefit scenarios always pay off.
    Incentivized
    Read full review
    Usability
    Hudu Technologies, Inc.
    The usability is extremely simple. It is very easy to navigate, add assets, and link assets. Hudu has many ways to customize assets to meet your needs, and offers some good integrations to help you automate some of that work. The expirations feature is also great, because it helps you to stay ahead of expiring contracts.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    It's good.
    Incentivized
    Read full review
    Support Rating
    Hudu Technologies, Inc.
    No answers on this topic
    Tungsten Automation (formerly Kofax)
    Haven't really used their support yet
    Incentivized
    Read full review
    Alternatives Considered
    Hudu Technologies, Inc.
    Hudu is much cheaper than IT Glue. While it may not have all the features that IT Glue has, it has all of the features that we would need. We tried self hosting BookStack before trying Hudu, because we had heard that is a great alternative without a cost, but we weren't able to make it work the way we wanted it to.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
    Incentivized
    Read full review
    Return on Investment
    Hudu Technologies, Inc.
    • Hudu has saved many hours by simply being able to find information about our assets in seconds
    • Hudu has allowed us to stay organized, which has saved us many hours or searching through spreadsheets
    • The low cost of Hudu has saved us several dollars financially, compared to other options
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
    Incentivized
    Read full review
    ScreenShots

    Hudu Screenshots

    Screenshot of a descriptor of Hudu's automations. When it comes to employee onboarding, termination, and other IT support tasks, Hudu processes provide a simple way for controlling SOPs.Screenshot of Hudu Assist, which brings the power of the Hudu interface into the tools your team is already using. Currently available for HaloPSA, Syncro MSP, NinjaOne, ConnectWise Manage, and Autotask PSA.Screenshot of an overview of documentation centralization. The Knowledge Management systemis designed to streamline information sharing and collaboration.Screenshot of a consistent roadmap for technicians to follow. Assign owners, set due dates, and track completion percentage with real-time status reports. Plus, our branded status reports make it easy to inform customers of progress and share results.Screenshot of built-in Rack Management. No need for an external tool, Rack Management is included in Hudu at no additional cost. You can create a consolidated visual of all client racks with label and color coding for easy identification.Screenshot of Hudu's mobile app, browser extensions, Hudu Assist, and CW ScreenConnect.