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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HubSpot CRM

    Score8.3 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Outlook4Gmail

    Score7.5 out of 10
    N/AOutlook4Gmail is an Outlook add-in that helps users perform Google calendars sync with Outlook, as well as contacts and tasks sync. It also syncs Google calendars from multiple Google accounts with Outlook ones. The settings provide opportunities of duplicates check, their elimination and automatic data backup.N/A
    Pricing
    HubSpot CRMOutlook4Gmail
    Editions & Modules
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HubSpot CRMOutlook4Gmail
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HubSpot CRMOutlook4Gmail
    Considered Both Products
    HubSpot
    Chose HubSpot CRM
    I prefer HubSpot CRM over Salesforce CRM
    Incentivized
    Chose HubSpot CRM
    More capabilities for interfacing with other platforms. More capabilities for customer interactions and mass communications.
    Incentivized
    Chose HubSpot CRM
    Greater use ability and customer support to learn the processes of HubSpot
    Incentivized
    Chose HubSpot CRM
    None, as of beside Hubspot CRM, in my career of 5 years working in roles of Sales, Customer Experience, and Acquisitions. I have only used the Hubspot platform as preferred by the companies.
    Incentivized
    Chose HubSpot CRM
    None
    Incentivized
    Chose HubSpot CRM
    Overall, HubSpot's combination of comprehensive features, user-friendly interface, integration capabilities, inbound marketing focus, and robust analytics make it a preferred choice. However, the choice of the best CRM solution ultimately depends on the specific needs and …
    Incentivized
    Chose HubSpot CRM
    HubSpot is quite good when it comes to sorting one's opportunities and prioritizing work.
    Incentivized
    Chose HubSpot CRM
    Less expensive
    Incentivized
    Chose HubSpot CRM
    HubSpot is very user-friendly and can access it anytime anywhere at my own convenience.
    Incentivized
    Chose HubSpot CRM
    HubSpot CRM have many features that are not available on the other tools that I've used. It is more user-friendly and easy to work with especially on every tasks and progress of our client, employees and prospects. So far, it is the best CRM I used on my 7 years as a Lead …
    Incentivized
    Chose HubSpot CRM
    So far its the best one I have has the opportunity to use
    Incentivized
    Chose HubSpot CRM
    Hubspot was my company decision to use because of the easiest and clarity way to make tasks during the work time, like i said before. In My personal opinion about using this software im really glad that i dont need to use the previous softwares like i type up there. Im using …
    Incentivized
    Chose HubSpot CRM
    Easier to manage and use
    Incentivized
    Chose HubSpot CRM
    HubSpot is much more user-friendly than the 3 Salesforce systems that I have used over the past 20 years. Salesforce's analytics and dashboards are not always easy to use or accurate. Whereas HubSpot's analytics and dashboards are much easier to follow and update. Secondly, you …
    Incentivized
    Chose HubSpot CRM
    I am new to sales after being a laborer for the last three years. I have zero experience with any other customer relations systems. Learning the ins and outs of HubSpot was challenging at first, but [I] got the hang of it after 3 or 4 months of using it regularly.
    Incentivized
    SCAND
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    1522 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    1135 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    1530 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    973 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    939 Answers
    No answers on this topic
    Features
    HubSpot CRMOutlook4Gmail
    Sales Force Automation
    Comparison of Sales Force Automation features of HubSpot CRM and Outlook4Gmail
    Feature
    HubSpot CRM
    7.5
    1588 Ratings
    3% below category average
    Outlook4Gmail
    -
    Ratings
    Customer data management / contact management8.71530 Ratings00 Ratings
    Workflow management6.51501 Ratings00 Ratings
    Territory management4.9184 Ratings00 Ratings
    Opportunity management7.51434 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.71545 Ratings00 Ratings
    Contract management7.9185 Ratings00 Ratings
    Quote & order management7.61048 Ratings00 Ratings
    Interaction tracking8.61489 Ratings00 Ratings
    Channel / partner relationship management8.2186 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HubSpot CRM and Outlook4Gmail
    Feature
    HubSpot CRM
    7.8
    1059 Ratings
    3% above category average
    Outlook4Gmail
    -
    Ratings
    Case management8.6985 Ratings00 Ratings
    Call center management6.1854 Ratings00 Ratings
    Help desk management8.8907 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HubSpot CRM and Outlook4Gmail
    Feature
    HubSpot CRM
    7.3
    1398 Ratings
    4% below category average
    Outlook4Gmail
    -
    Ratings
    Lead management7.81319 Ratings00 Ratings
    Email marketing6.81330 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HubSpot CRM and Outlook4Gmail
    Feature
    HubSpot CRM
    8.0
    1449 Ratings
    5% above category average
    Outlook4Gmail
    -
    Ratings
    Task management9.21391 Ratings00 Ratings
    Billing and invoicing management7.5722 Ratings00 Ratings
    Reporting7.11282 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HubSpot CRM and Outlook4Gmail
    Feature
    HubSpot CRM
    7.0
    1418 Ratings
    8% below category average
    Outlook4Gmail
    -
    Ratings
    Forecasting7.01118 Ratings00 Ratings
    Pipeline visualization7.01347 Ratings00 Ratings
    Customizable reports7.11307 Ratings00 Ratings
    Customization
    Comparison of Customization features of HubSpot CRM and Outlook4Gmail
    Feature
    HubSpot CRM
    6.7
    1354 Ratings
    11% below category average
    Outlook4Gmail
    -
    Ratings
    Custom fields7.81327 Ratings00 Ratings
    Custom objects5.11153 Ratings00 Ratings
    Scripting environment6.3132 Ratings00 Ratings
    API for custom integration7.6943 Ratings00 Ratings
    Security
    Comparison of Security features of HubSpot CRM and Outlook4Gmail
    Feature
    HubSpot CRM
    7.9
    1311 Ratings
    5% below category average
    Outlook4Gmail
    -
    Ratings
    Single sign-on capability8.01172 Ratings00 Ratings
    Role-based user permissions7.81248 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of HubSpot CRM and Outlook4Gmail
    Feature
    HubSpot CRM
    5.6
    896 Ratings
    27% below category average
    Outlook4Gmail
    -
    Ratings
    Social data5.5878 Ratings00 Ratings
    Social engagement5.7868 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HubSpot CRM and Outlook4Gmail
    Feature
    HubSpot CRM
    8.0
    1004 Ratings
    9% above category average
    Outlook4Gmail
    -
    Ratings
    Marketing automation6.7997 Ratings00 Ratings
    Compensation management9.4655 Ratings00 Ratings
    Platform
    Comparison of Platform features of HubSpot CRM and Outlook4Gmail
    Feature
    HubSpot CRM
    8.2
    1191 Ratings
    11% above category average
    Outlook4Gmail
    -
    Ratings
    Mobile access8.21191 Ratings00 Ratings
    Best Alternatives
    HubSpot CRMOutlook4Gmail
    Small Businesses
    Salesflare
    Score6 out of 10
    Cloze
    Score9.9 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Shared Contacts for Gmail
    Score8.1 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Shared Contacts for Gmail
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubSpot CRMOutlook4Gmail
    Likelihood to Recommend
    7.5
    (1632 ratings)
    9.4
    (3 ratings)
    Likelihood to Renew
    9.3
    (29 ratings)
    -
    (0 ratings)
    Usability
    7.1
    (1480 ratings)
    -
    (0 ratings)
    Support Rating
    7.1
    (23 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.1
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    HubSpot CRMOutlook4Gmail
    Likelihood to Recommend
    HubSpot
    I am giving it a 9 rating out of 10 because it has saved my job and helped my team to cracks very big deals. Last year, we were supposed to give a presentation to a client as we were about to sign him for a project. The client asked for our numbers in a real meeting, but we hadn't prepared them for our presentation. I logged in to HubSpot CRM and created a small report that included the relevant numbers. This turned out to be a very good decision for our company, as we subsequently signed that client.
    Incentivized
    Read full review
    SCAND
    Outlook4Gmail has assisted with communicating information from other websites that employees credentials are included on
    Incentivized
    Read full review
    Pros
    HubSpot
    • Timeline view and conversation log is extremely helpful and an underrated feature; this is in addition to the entire user profile view.
    • Task management is simple but effective.
    • Deal and company tracking with stakeholder management inside companies / deals is very handy; we know what is happening even though we might not be directly working on it.
    • Gmail integration is quite smooth along with email tracking.
    Incentivized
    Read full review
    SCAND
    • Multiple Google accounts contact syncing.
    • Custom Outlook contacts folders syncing.
    • Custom calendar syncing.
    • Boost Your Productivity.
    Incentivized
    Read full review
    Cons
    HubSpot
    • More of an integration issue I think than a problem with HubSpot CRM, but we have AirCall integrated for direct phone lines and synching with individual users for outbound calls. Opening Aircall to make an outbound call automatically generates a new client - unattached to a company record as an orphan.
    • Historical records with activities is awesome but when creating a deal it isn't always a choice to capture last 30 days of history. When it is an option and you click to add that to a deal you can see all the activity items and people who have done anything with the "file".
    • I would like to see more native options for automation.
    Incentivized
    Read full review
    SCAND
    • Catching keywords more easily, when searched for
    • Adding a feature which better catches who is being replied to when “reply” is hit instead of it automating back to the sender
    • Having a wider variety of enjoyable backgrounds, colors, fonts to look at while using this software.
    Incentivized
    Read full review
    Likelihood to Renew
    HubSpot
    Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
    Incentivized
    Read full review
    SCAND
    No answers on this topic
    Usability
    HubSpot
    I am giving it this rating because it has helped us keep track of leads, it saved us a lot of time by automating tasks, and it makes it easy for different teams to work together. It is user-friendly and has improved our approach to communicating with customers and closing deals.
    Incentivized
    Read full review
    SCAND
    No answers on this topic
    Support Rating
    HubSpot
    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Incentivized
    Read full review
    SCAND
    No answers on this topic
    Implementation Rating
    HubSpot
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Incentivized
    Read full review
    SCAND
    No answers on this topic
    Alternatives Considered
    HubSpot
    We've been using Hubspot for years and don't foresee making any changes away from it. It has been fully integrated into how our business operates. We ultimately selected HubSpot CRM because it had all the features and functions that our marketing, sales, and operations teams wanted. And it offered those features and functions at the right price point for our organization.
    Incentivized
    Read full review
    SCAND
    I believe Outlook4Gmail stacks up against AppNeta having a better graphic and simplicity. I have selected Outlook4Gmail because is more known and probably easier to find answers to questions when they may come.
    Incentivized
    Read full review
    Return on Investment
    HubSpot
    • We were able to track good quality leads and push them to closure.
    • The leads were contacted within 24 hours so lead drops were minimum.
    • The sales and marketing team were accountable for generating leads and driving revenue becasue of AI-generated Targets.
    Incentivized
    Read full review
    SCAND
    • Emails are sent faster
    Incentivized
    Read full review
    ScreenShots

    HubSpot CRM Screenshots

    Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.