Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
NetDocuments
Score 10.0 out of 10
N/A
NetDocuments is a document management solution from the company of the same name in Lehi, Utah.
When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
NetDocuments positioned itself to work in the legal industry, and it has done a very good job. It's kept pace with the challenges presented by the law and it's grown in its offerings. Any organization that must balance mobility and security would benefit from the use of NetDocuments as a platform.
File Organization. Netdocuments is a great tool to neatly organize your virtual files and separate them by workspaces (matters). Each workspace contains folders (document types) that can be customized according to users' needs and preference.
Searching your data base. All the documents and emails saved in Netdocuments are searchable. The search feature works great.
Cloud based document management system. Simply put, Netdocuments can be accessed from ANY web-enabled device. This is becoming more and more important in the age of satellite offices, working on-the-go, and telecommuting.
Disaster preparedness. Should something happen to your office, your documents are safe, secure and accessible.
Seamless integration with Microsoft Applications. Netdocuments provides users with Microsoft applications integrations that can be easily installed on each individual machine.
Support. There is an extensive on-line help library which provides incredibly helpful articles with step-by-step instructions. If you cannot find solution on-line, telephone support is staffed by courteous and knowledgeable people.
Security. This is especially important for a law firm. A designated administrator can put in force workspace, folder, document, or profile-based security.
In my opinion, VERY Expensive. You can not find documents without OCR. OCR doubles your storage cost as they save the OCRd document as a second version.
In my experience, very annoying latency, even when trying to preview documents. As a result, folks in my office often try to save locally as opposed to storing in the cloud.
I orginally signed up for NDMax. However, it would only process one document at a time. I am not a transactional firm, so, in my opinion, this was essentially worthless.
I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
WatchDox and WorldDox both provided what looked like similar features but too much of the technical requirements fall on the customer and they, at the time of my evaluation, were not true cloud products. They were client \ server-based product hosted in the cloud. If you do not know the difference, research until you do. iManger is a viable alternative if you are just not able to get the internet speed you need for NetDocuments. But heads up it is not the Swiss Army knife for security features like NetDocuments.
